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What is whichbox Audience Engagement Platform?
The audience you aim to reach has grown indifferent to conventional advertising methods and brand messaging, as they no longer want to be seen merely as 'targets' or passive viewers of promotional content. Instead, they crave genuine engagement, personalized brand interactions, acknowledgment of their significance, shared values, involvement in product innovation, and a profound connection that weaves together your brand’s story with their individual experiences. The whichbox® Audience Engagement Platform offers a comprehensive solution that combines a branded community platform with tools for user-generated content, community management, and gamification, all delivered as a SaaS model. This cutting-edge technology empowers you to focus on nurturing emotional relationships with your customers while avoiding the hassles of technical difficulties. By highlighting what genuinely resonates with your audience—such as your brand's legacy, the journey behind your offerings, and how they enhance lives—you cultivate an authentic exchange. Your storytelling acts as an invitation for your audience to picture their aspirations in harmony with your brand, creating a sense of camaraderie along your shared path. In essence, this strategy shifts the role of consumers from mere onlookers to active contributors in the narrative of your brand, ultimately fostering a community that feels valued and involved. This transformation not only enhances customer loyalty but also encourages a vibrant exchange of ideas and experiences within the brand community.
What is Viafoura?
Viafoura, a company specializing in digital experiences, provides brands with a comprehensive set of engagement and personalization tools designed to transform unknown visitors into known users and maximize conversion rates. By enabling brands to cultivate direct connections with their audiences, we help them lessen their reliance on social media platforms. Our extensive array of engagement solutions includes live chat features, tailored polls, interactive community discussions, ratings and reviews, an on-site community feed, along with personalized notifications and alerts, all aimed at engaging, converting, and retaining visitors directly on the brands' owned platforms. In addition, Viafoura offers AI-driven, top-tier content moderation solutions that can be tailored to align with each customer's specific community standards. This allows clients to effectively scale their audience engagement and community-building initiatives while ensuring a respectful and brand-safe online environment, ultimately fostering a more meaningful connection with their audience. As a result, brands can enhance their overall digital strategy and create lasting relationships with their users.
Integrations Supported
Arc XP
BlueConic
OAuth
SAP Customer Data Cloud
WordPress
Zephr
Integrations Supported
Arc XP
BlueConic
OAuth
SAP Customer Data Cloud
WordPress
Zephr
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Whichbox Media
Company Website
whichboxmedia.com
Company Facts
Organization Name
Viafoura
Date Founded
2012
Company Location
Canada
Company Website
viafoura.com
Categories and Features
Community
Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label
Categories and Features
Blog
Analytics
Collaborative Writing
Comment Moderation
File Sharing
Group Posting
Monetization Tools
Post Management
Search
WYSIWYG Rich Text Editing
Community
Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label