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What is xMatters?

xMatters functions as an intelligent communication platform designed to optimize essential business processes, especially in the realms of IT operations, DevOps, and major incident management. Trusted by over 1000 global organizations, xMatters delivers sophisticated communication tools that enhance IT management efficiency, guarantee business continuity, promote employee engagement, and elevate customer interactions. The platform is distinguished by its remarkable reliability and innovative features, proving itself to be an essential asset for contemporary businesses. Additionally, its functionalities are regularly updated to adapt to the ever-evolving demands of organizations in today's fast-paced landscape, ensuring that users are always equipped with the latest advancements in communication technology.

What is AlertOps?

AlertOps stands out as a top-tier platform for Incident Response Automation and Alert Management. This SaaS-based solution serves as a central hub for collaboration and automation, empowering organizations to significantly enhance their notification, escalation, and resolution processes for issues. When incidents arise that jeopardize vital business operations and revenue streams, the platform ensures that the appropriate individuals receive timely alerts containing essential information, facilitating quick resolution. As businesses seek to refine and revolutionize their incident response strategies to meet growing customer and operational demands, AlertOps offers unparalleled features that promote smoother customer interactions while enhancing operational efficiency and driving better business outcomes. Explore how some of the largest global companies harness the power of AlertOps to improve their response times, outpace rivals, and capitalize on critical moments. The ability to manage incidents effectively can ultimately determine an organization's success in today’s competitive landscape.

Media

Media

Integrations Supported

Dynatrace
Google Cloud Trace
Jira
Jira Service Management
Jira Work Management
Nagios XI
New Relic
Salesforce
ServiceNow
Slack
SolarWinds Loggly
SolarWinds Pingdom
Splunk Cloud Platform
Xitoring
Zendesk
Zoho Directory
Cove Data Protection

Integrations Supported

Dynatrace
Google Cloud Trace
Jira
Jira Service Management
Jira Work Management
Nagios XI
New Relic
Salesforce
ServiceNow
Slack
SolarWinds Loggly
SolarWinds Pingdom
Splunk Cloud Platform
Xitoring
Zendesk
Zoho Directory
CopperEgg
Panopto
Spiceworks Network Monitor

API Availability

API Availability

Pricing Information

$9 per user per month
Free Version
Free Trial Offered?

Pricing Information

$0.00/month/user
To know about our pricing please visit our pricing page
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Everbridge

Date Founded

2002

Company Location

United States

Company Website

www.xmatters.com

Company Facts

Organization Name

AlertOps

Date Founded

2015

Company Location

United States

Company Website

alertops.com

Categories and Features

Business Continuity

Encryption
Multiple System Support
Secure Data Storage

Data Recovery

Not specified

Incident Management

Not specified

Incident Response

Not specified

IT Alerting

Not specified

IT Management

Remote Access
Scheduling

Website Monitoring

Event-Based Notifications

Categories and Features

DevOps

Approval Workflow
Dashboard
KPIs
Release Management
Timeline Management
Troubleshooting Reports

Incident Management

Not specified

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Scheduling
Knowledge Base
Project Management
Scheduling

IT Alerting

Not specified

IT Service

Ticket Management

ITSM

Incident Management

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