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What is xMatters?

xMatters functions as an intelligent communication platform designed to optimize essential business processes, especially in the realms of IT operations, DevOps, and major incident management. Trusted by over 1000 global organizations, xMatters delivers sophisticated communication tools that enhance IT management efficiency, guarantee business continuity, promote employee engagement, and elevate customer interactions. The platform is distinguished by its remarkable reliability and innovative features, proving itself to be an essential asset for contemporary businesses. Additionally, its functionalities are regularly updated to adapt to the ever-evolving demands of organizations in today's fast-paced landscape, ensuring that users are always equipped with the latest advancements in communication technology.

What is BCMX?

The Integrated Business Continuity Management System (BCMX) consolidates all organizational processes, systems, and risks, incorporating potential threats and vulnerabilities that could impact the ongoing operations of a company into a cohesive framework that facilitates continuous evaluation and monitoring of the effectiveness of business continuity management strategies. This unified approach not only strengthens organizational resilience but also provides the necessary tools for a strong response that encourages business excellence and supports ongoing improvements through quantifiable results. Furthermore, it allows for the planning and execution of Business Continuity Audits while ensuring that any follow-up actions related to audit recommendations are effectively addressed. Users have the ability to manage, view, and update Business Continuity Plans alongside other critical document templates with ease. It is vital to engage stakeholders who may be affected by or can influence these processes, as their involvement is essential for the successful implementation and acceptance of the strategies in place. By promoting inclusivity and open communication, the BCMX system seeks to nurture a culture of preparedness and proactive risk management within the organization, ultimately paving the way for a more resilient future. This collaborative effort not only enhances operational stability but also fosters a shared commitment to safeguarding the organization against unforeseen challenges.

Media

Media

Integrations Supported

Cove Data Protection
Dynatrace
Fusion Framework System
Google Cloud Platform
Jira Service Management
Jira Work Management
Kaseya VSA
N-able Take Control
Nagios XI
Okta
PagerDuty
Salesforce Agentforce Service
Slack
SolarWinds Network Performance Monitor (NPM)
SolarWinds Pingdom
Workato
Zendesk
ZigiOps
Zoho Directory

Integrations Supported

API Availability

API Availability

Pricing Information

$9 per user per month
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Everbridge

Date Founded

2002

Company Location

United States

Company Website

www.xmatters.com

Company Facts

Organization Name

XGRC

Date Founded

2004

Company Location

South Africa

Company Website

xgrcsoftware.com/bcmx/

Categories and Features

Business Continuity

Encryption
Multiple System Support
Secure Data Storage

Data Recovery

Not specified

Incident Management

Not specified

Incident Response

Not specified

IT Alerting

Not specified

IT Management

Remote Access
Scheduling

Website Monitoring

Event-Based Notifications

Categories and Features

Business Continuity

Not specified

Data Recovery

Not specified

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