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What is xMatters?

xMatters functions as an intelligent communication platform designed to optimize essential business processes, especially in the realms of IT operations, DevOps, and major incident management. Trusted by over 1000 global organizations, xMatters delivers sophisticated communication tools that enhance IT management efficiency, guarantee business continuity, promote employee engagement, and elevate customer interactions. The platform is distinguished by its remarkable reliability and innovative features, proving itself to be an essential asset for contemporary businesses. Additionally, its functionalities are regularly updated to adapt to the ever-evolving demands of organizations in today's fast-paced landscape, ensuring that users are always equipped with the latest advancements in communication technology.

What is Exigence?

Exigence offers software designed to serve as a command-and-control center for managing significant incidents effectively. This platform facilitates seamless collaboration among stakeholders both within the organization and externally. By structuring interactions around a detailed timeline that captures each action taken to resolve an issue, Exigence promotes efficient workflows amongst all involved parties and tools, ensuring everyone is aligned throughout the process. The integration of stakeholders, processes, and tools significantly minimizes the time required to reach resolutions. Users of Exigence report benefits such as enhanced transparency in the incident management process, faster onboarding of necessary stakeholders, and reduced resolution times for urgent issues. In addition to handling critical incidents, Exigence is also utilized for proactive measures, including business continuity testing and software release management. This versatility makes Exigence a valuable asset for organizations aiming to improve their incident response capabilities.

Media

Media

Integrations Supported

Jira Service Management
New Relic
Okta
PagerDuty
Slack
Dynatrace
Easyflow
Fusion Framework System
Google Cloud Platform
Google Maps
Kaseya VSA
Nagios XI
OverOps
Shift
SolarWinds Network Performance Monitor (NPM)
Workato
X (Twitter)

Integrations Supported

Jira Service Management
New Relic
Okta
PagerDuty
Slack
BlueJeans
Splunk On-Call
Zoom

API Availability

API Availability

Pricing Information

$9 per user per month
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Online Training

Company Facts

Organization Name

Everbridge

Date Founded

2002

Company Location

United States

Company Website

www.xmatters.com

Company Facts

Organization Name

Exigence

Date Founded

2015

Company Location

Israel

Company Website

www.exigence.io

Categories and Features

Business Continuity

Encryption
Multiple System Support
Secure Data Storage

Data Recovery

Not specified

Incident Management

Not specified

Incident Response

Not specified

IT Alerting

Not specified

IT Management

Remote Access
Scheduling

Website Monitoring

Event-Based Notifications

Categories and Features

Audit

Compliance Management
Dashboard
Workflow Management

Business Continuity

Backup Scheduling

Computer Security

Audit Trail
Compliance Management

Cybersecurity

AI / Machine Learning
Incident Management

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
Incident Reporting
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

IT Service

Incident Management
Knowledge Management
Ticket Management

Productivity

Collaboration
Project Management
Task Management
Team Chat

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