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What is xMatters?

xMatters functions as an intelligent communication platform designed to optimize essential business processes, especially in the realms of IT operations, DevOps, and major incident management. Trusted by over 1000 global organizations, xMatters delivers sophisticated communication tools that enhance IT management efficiency, guarantee business continuity, promote employee engagement, and elevate customer interactions. The platform is distinguished by its remarkable reliability and innovative features, proving itself to be an essential asset for contemporary businesses. Additionally, its functionalities are regularly updated to adapt to the ever-evolving demands of organizations in today's fast-paced landscape, ensuring that users are always equipped with the latest advancements in communication technology.

What is Klaxon?

Enhance the safety and productivity of your workforce by leveraging our all-encompassing solution designed for major incidents, mass notifications, and scheduled maintenance activities. Promote robust communication across your organization by providing essential updates during emergencies and critical situations. Protect your staff from the dangers posed by major incidents, disasters, cyber threats, and other emergencies with immediate notifications that are crafted to prevent issues from escalating into more severe problems. Choose Klaxon to transform your communication strategies, improving both efficiency and adaptability in your processes. Our platform supports various notification channels, giving users the ability to choose their preferred method for urgent communications—whether through email, SMS, Voice/Telephone calls, a Smartphone App, Microsoft Teams, Skype for Business, and more. Additionally, our customizable two-way communication features empower recipients to update you on their status and confirm their safety, which is crucial for a thorough approach to incident management. With Klaxon, not only can you sustain clear communication, but you can also manage incidents effectively while ensuring your team stays informed and protected. This level of responsive communication is vital for maintaining operational continuity and enhancing overall team resilience.

Media

Media

Integrations Supported

Confluence
Cortex
Cove Data Protection
Easyflow
N-able Take Control
New Relic
Okta
Salesforce
ScriptRunner for Jira
ServiceNow
Shift
SolarWinds Loggly
Splunk Cloud Platform
Workato
X (Twitter)
Xitoring
Zendesk

Integrations Supported

Microsoft 365
Microsoft Teams

API Availability

API Availability

Has API

Pricing Information

$9 per user per month
Free Version
Free Trial Offered?

Pricing Information

$0.61 per user, per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Everbridge

Date Founded

2002

Company Location

United States

Company Website

www.xmatters.com

Company Facts

Organization Name

Klaxon Technologies

Date Founded

2016

Company Location

United Kingdom

Company Website

www.klaxon.io

Categories and Features

Business Continuity

Encryption
Multiple System Support
Secure Data Storage

Data Recovery

Not specified

Incident Management

Not specified

Incident Response

Not specified

IT Alerting

Not specified

IT Management

Remote Access
Scheduling

Website Monitoring

Event-Based Notifications

Categories and Features

Emergency Notification

Contact Management
Geo Targeting
Mass Notifications
Templates
Two-Way Communication

Incident Management

Audit Trail
Disaster Recovery
Incident Reporting
Task Management

Incident Response

Not specified

IT Alerting

Not specified

Push Notifications

Analytics
Device Targeting
Expiry Notifications
Geo Targeting
Mobile Notifications
Notification Scheduling
Visual Notifications
Web Notifications

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