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What is xMatters?

xMatters functions as an intelligent communication platform designed to optimize essential business processes, especially in the realms of IT operations, DevOps, and major incident management. Trusted by over 1000 global organizations, xMatters delivers sophisticated communication tools that enhance IT management efficiency, guarantee business continuity, promote employee engagement, and elevate customer interactions. The platform is distinguished by its remarkable reliability and innovative features, proving itself to be an essential asset for contemporary businesses. Additionally, its functionalities are regularly updated to adapt to the ever-evolving demands of organizations in today's fast-paced landscape, ensuring that users are always equipped with the latest advancements in communication technology.

What is Resolver?

More than 1,000 organizations globally rely on Resolver’s software for security, risk management, and compliance. This includes a diverse range of sectors such as healthcare, educational institutions, and vital infrastructure entities like airports, utility companies, manufacturers, hospitality businesses, technology firms, financial services, and retail outlets. For those in leadership roles focused on security and risk management seeking innovative methods to handle incidents and mitigate risks, Resolver offers a pathway to transition from merely addressing incidents to gaining valuable insights. With its comprehensive solutions, Resolver empowers organizations to enhance their overall risk management strategies effectively.

Media

Media

Integrations Supported

Okta
ServiceNow
Slack
Zendesk
Dynatrace
Easyflow
Fusion Framework System
Google Cloud Trace
Google Maps
Jira
Jira Work Management
LOGIQ
New Relic
Salesforce Agentforce Service
SolarWinds Network Performance Monitor (NPM)
SolarWinds Pingdom
Splunk Cloud Platform
Workato
X (Twitter)
Xitoring

Integrations Supported

Okta
ServiceNow
Slack
Zendesk

API Availability

API Availability

Pricing Information

$9 per user per month
Free Version
Free Trial Offered?

Pricing Information

$10,000/year

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Everbridge

Date Founded

2002

Company Location

United States

Company Website

www.xmatters.com

Company Facts

Organization Name

Resolver

Date Founded

2000

Company Location

Canada

Company Website

www.resolver.com

Categories and Features

Business Continuity

Encryption
Multiple System Support
Secure Data Storage

Data Recovery

Not specified

Incident Management

Not specified

Incident Response

Not specified

IT Alerting

Not specified

IT Management

Remote Access
Scheduling

Website Monitoring

Event-Based Notifications

Categories and Features

Audit

Alerts / Notifications
Audit Planning
Compliance Management
Dashboard
Exceptions Management
Forms Management
Issue Management
Mobile Access
Multi-Year Planning
Risk Assessment
Workflow Management

Compliance

Audit Management
Compliance Tracking
ISO Compliance
Incident Management
Risk Management
Workflow / Process Automation

Content Moderation

When you lack oversight and proactive measures for intricate, multi-page, and multi-language social media platforms and campaigns, harmful and negative interactions from users can undermine your online communities, alienate your audience, and negatively impact your profits. Protect your audience across both owned channels and paid initiatives to enhance brand engagement and improve your return on advertising spend by fostering a welcoming and secure community for your brand. Our dependable moderation ensures that your online presence remains friendly, efficient, and safe. We take a proactive approach to shield your campaigns, providing you with clear visibility into both owned accounts and paid efforts while differentiating between organic and paid audience interactions. With our advanced detection capabilities and in-depth insights, we defend your paid return on investment and strengthen relationships with your customers.

Not specified

Due Diligence

Not specified

GRC

Auditing
IT Risk Management
Incident Management
Internal Controls Management
Operational Risk Management
Policy Management

Incident Management

Audit Trail
Corrective Actions (CAPA)
Incident Reporting
Task Management

Incident Response

Incident Alerting
Incident Database
Incident Logs
Incident Reporting
Threat Intelligence
Timeline Analysis
Workflow Automation

Integrated Risk Management

Audit Management
Compliance Management
Dashboard
IT Risk Management
Incident Management
Operational Risk Management
Risk Assessment
Safety Management
Vendor Management

Investigation Management

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

IT Risk Management

Not specified

PCI Compliance

Compliance Reporting
PCI Assessment
Policy Management

Physical Security

Data Collection
Event Management
Incident Management
Investigation Management
Multiple Alarm Queues

Risk Management

Auditing
Compliance Management
Dashboard
IT Risk Management
Internal Controls Management
Operational Risk Management
Predictive Analytics
Risk Assessment

Security Compliance

Not specified

Threat Intelligence

Not specified

Vendor Management

Audit Management
Self Service Portal
Vendor Performance Rating

Vulnerability Management

Prioritization
Risk Management
Vulnerability Assessment

Whistleblowing

Not specified

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