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What is xSellco Feedback?

New clients can take advantage of a free registration for Feedback and eDesk until the end of September, with no hidden fees, obligations, or risks, and no need for a credit card. Boost your business's reputation by collecting more reviews from happy customers, as xSellco Feedback empowers you to manage customer reviews as you see fit. A remarkable 95% of consumers consider reviews when deciding to purchase your products or services. You can easily establish targeting rules to reach out only to your satisfied customers for review requests via email, using criteria such as timely deliveries, previous positive feedback, and specific items purchased. Utilize effective email templates that can be branded with your logos and product images, or create your own designs that showcase your unique brand identity. Enhance the personalization of your emails by incorporating dynamic placeholders for customer names and product specifics, ensuring that each message feels tailored to the recipient. Furthermore, xSellco Feedback seamlessly integrates with all your sales platforms, allowing you to enhance your Amazon Feedback and online reputation from one centralized dashboard, which simplifies the process of gathering more reviews. By optimizing this approach, you not only boost customer interaction but also cultivate lasting loyalty through impactful communication, ultimately benefiting your business growth in the long run.

What is Zonmaster?

Zonmaster serves as a comprehensive platform for Amazon sellers, enabling them to oversee, handle, and automate various aspects like email communication, product reviews, orders, and customer feedback. It offers the capability to design polished email templates adorned with buttons, GIFs, and emojis, enhancing engagement. Users can conduct A/B testing on subject lines while evaluating open rates to optimize their outreach. The tool allows for the automation of email dispatch based on specific triggers, such as shipping, delivery, refunds, and customer feedback, ensuring timely communication. Additionally, it provides instant alerts upon the posting of new reviews, allowing sellers to stay updated. Zonmaster also empowers users to keep an eye on all product reviews and listings, enabling them to receive notifications about reviews, potential hijacks, and instances of lost packages, thereby safeguarding their Amazon business. By leveraging these features, sellers can enhance their customer service and maintain a strong presence in the competitive marketplace.

Media

Media

Integrations Supported

Walmart
eDesk

Integrations Supported

Amazon

API Availability

API Availability

Pricing Information

$79.00/month
Pricing is ticket based. Add unlimited users.
Free Trial Offered?

Pricing Information

$6.99 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

xSellco

Date Founded

2012

Company Location

Ireland

Company Website

www.xsellco.com

Company Facts

Organization Name

Zonmaster

Date Founded

2015

Company Location

Canada

Company Website

public.zonmaster.com

Categories and Features

Customer Satisfaction

360 Degree Feedback
Complaint Monitoring
Feedback Collection

Review Management

Not specified

Categories and Features

Amazon Seller Tools

A/B Testing
Alerts / Notifications
Analytics / Reporting
Campaign Management
Customer Data Management
Email Marketing
Feedback Management
Rank Optimization
Review Management
Sales Tracking / Analysis

eCommerce Tools

Not specified

Reputation Management

Campaign Management
Review Generation
Review Monitoring

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Review Monitoring
Review Notification
Review Request

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