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What is Yellow.ai?

Yellow.ai stands out as a robust Conversational AI platform designed for enterprises, enabling businesses to realize their full potential on a large scale. With a strong presence in over 85 countries and a client base exceeding 1,000 companies, notable clients include Domino's, Sephora, Hyundai, Biogen International, Edelweiss Broking, Siemens Limited, Waste Connections, American Bureau of Shipping, and MG Motors. The platform utilizes Dynamic AI agents to facilitate human-like interactions, enhancing customer satisfaction and driving employee engagement through its user-friendly no-code/low-code interface. Furthermore, the company has successfully secured more than $102 million in funding from prestigious investors and maintains a global footprint with offices in six nations. As a leader in the AI space, Yellow.ai continues to innovate, ensuring businesses can effectively adapt to the evolving landscape of customer interactions.

What is ExtraFax?

ExtraFax offers a complete faxing solution that enables users to send and receive faxes seamlessly via their email or web interface. With a focus on user experience, ExtraFax serves as an add-on for both Microsoft Exchange and Notes/Domino, reflecting its design aimed at simplicity. This service is designed to scale, addressing the varied requirements of organizations, whether they are small enterprises or large corporations. The enterprise-level cloud faxing service provided by ExtraFax is not only reliable but also accessible globally, allowing for fax sending and receiving through any internet-enabled application without the necessity of extra installations. By utilizing ExtraFax™, customers using HCL Notes/Domino™ or Microsoft Exchange™ can easily and affordably integrate fax services, thus enhancing the capabilities of their desktops and custom business software. Whether you are part of a small, medium, or multinational operation, ExtraFax™ is tailored to improve communication efficiency while minimizing fax-related expenses, ultimately streamlining your business processes significantly. Furthermore, the flexibility and ease of use offered by ExtraFax make it an essential asset for today’s communication requirements, proving that modern businesses can thrive with innovative tools.

Media

Media

Integrations Supported

Ameyo by Exotel
Avaya Aura
Capillary Engage+
Cisco Unified Contact Center
Freshchat
Genesys Cloud CX
HubSpot CRM
HubSpot Customer Platform
Jira Service Management
Kroto
LINE
Magento
Salesforce
Shopify
Slack
Viber
VoiceX
WooCommerce
Zalo
Zendesk

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$7 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Bitonic Technology Labs

Date Founded

2016

Company Location

San Mateo, California

Company Website

yellow.ai/

Company Facts

Organization Name

extracomm

Company Location

Canada

Company Website

extracomm.com/ExtraFax-Overview

Categories and Features

Agentic AI

Not specified

AI Agent Builders

Not specified

AI Agents

Not specified

AI Assistants

Not specified

AI Customer Service

Not specified

AI Voice Agents

Not specified

Chatbot

Not specified

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Sentiment Analysis
Speech Recognition
Speech Synthesis

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Not specified

Customer Service

Not specified

Employee Engagement

Benchmarking
Feedback Management
Pulse Surveys

Employee Experience

Not specified

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Voice Bot

Not specified

Categories and Features

Online Fax

Not specified

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