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What is Yellow.ai?

Yellow.ai stands out as a robust Conversational AI platform designed for enterprises, enabling businesses to realize their full potential on a large scale. With a strong presence in over 85 countries and a client base exceeding 1,000 companies, notable clients include Domino's, Sephora, Hyundai, Biogen International, Edelweiss Broking, Siemens Limited, Waste Connections, American Bureau of Shipping, and MG Motors. The platform utilizes Dynamic AI agents to facilitate human-like interactions, enhancing customer satisfaction and driving employee engagement through its user-friendly no-code/low-code interface. Furthermore, the company has successfully secured more than $102 million in funding from prestigious investors and maintains a global footprint with offices in six nations. As a leader in the AI space, Yellow.ai continues to innovate, ensuring businesses can effectively adapt to the evolving landscape of customer interactions.

What is Runecast ?

Runecast is a comprehensive IT solution designed for enterprises that helps Security and Operations teams optimize their time and resources by facilitating a forward-thinking strategy for IT operations management, cloud security posture management, and compliance. With this all-in-one platform, your team can enhance their efficiency and effectiveness while managing all aspects of your cloud infrastructure, resulting in greater visibility, improved security measures, and significant time savings. Security personnel experience streamlined vulnerability management and adherence to various compliance standards, covering a wide range of technologies. Meanwhile, Operations teams can minimize their operational costs and gain better clarity, empowering them to adopt a proactive stance and focus on the essential tasks that truly matter to your organization. This holistic approach not only supports team productivity but also strengthens your overall IT ecosystem.

Media

Media

Integrations Supported

ServiceNow
Ameyo by Exotel
Avaya Experience Platform
Capillary Engage+
Dimension Labs
Freshdesk
Google Hangouts
HubSpot Customer Platform
Kroto
SAP SuccessFactors
Shopify
Vin WMS
WhatsApp
WooCommerce
X (Twitter)
Zalo
Zendesk

Integrations Supported

ServiceNow
HPE Ezmeral
Jira Align
VMware vSphere

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
On-Prem
Linux

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Bitonic Technology Labs

Date Founded

2016

Company Location

San Mateo, California

Company Website

yellow.ai/

Company Facts

Organization Name

Runecast Solutions

Date Founded

2014

Company Location

United Kingdom

Company Website

www.runecast.com

Categories and Features

Agentic AI

Not specified

AI Agent Builders

Not specified

AI Agents

Not specified

AI Assistants

Not specified

AI Customer Service

Not specified

AI Voice Agents

Not specified

Chatbot

Not specified

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Sentiment Analysis
Speech Recognition
Speech Synthesis

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Not specified

Customer Service

Not specified

Employee Engagement

Benchmarking
Feedback Management
Pulse Surveys

Employee Experience

Not specified

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Voice Bot

Not specified

Categories and Features

Cloud Compliance

Not specified

Cloud Security

Application Security
Threat Intelligence
Two-Factor Authentication
Vulnerability Management

Cloud Workload Protection

Anomaly Detection
Cloud Gap Analysis
Governance
Logging & Reporting
Security Audit

Container Security

Access Roles / Permissions
Container Stack Scanning
Image Vulnerability Detection
Reporting
View Container Metadata

Data Center Management

Cross Reference System
Diagnostic Testing
Import / Export Data
Multi-Platform
Multi-User
Sarbanes-Oxley Compliance

Data Center Security

Not specified

GDPR Compliance

Consent Management
Policy Management
Risk Management

HIPAA Compliance

Access Control / Permissions
Audit Management
Compliance Reporting
Data Security
For Healthcare
Remediation Management
Risk Management

ISO Compliance

Not specified

Network Monitoring

Real Time Analytics
Server Monitoring
Uptime Monitoring

PCI Compliance

Compliance Reporting
Exceptions Management
Log Management
PCI Assessment
Patch Management

Server Virtualization

Audit Management
Health Monitoring
Live Machine Migration
Multi-OS Virtual Machines
Patching / Backup
Performance Log
Performance Optimization
Rapid Provisioning
Security Management
Type 1 / Type 2 Hypervisor

Virtualization

Capacity Monitoring
Performance Management
Version Control
Virtual Machine Monitoring

Vulnerability Scanners

Compliance Monitoring
Continuous Monitoring
Defect Tracking
Interactive Scanning
Logging and Reporting
Risk Analysis
Threat Intelligence

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