SelfDrvn Reviews & Ratings

SelfDrvn

5.0 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 1 Rating

Total 5 out of 5 stars
ease 5 out of 5 stars
features 4 out of 5 stars
design 4 out of 5 stars
support 5 out of 5 stars

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What is Yellow.ai?

Yellow.ai stands out as a robust Conversational AI platform designed for enterprises, enabling businesses to realize their full potential on a large scale. With a strong presence in over 85 countries and a client base exceeding 1,000 companies, notable clients include Domino's, Sephora, Hyundai, Biogen International, Edelweiss Broking, Siemens Limited, Waste Connections, American Bureau of Shipping, and MG Motors. The platform utilizes Dynamic AI agents to facilitate human-like interactions, enhancing customer satisfaction and driving employee engagement through its user-friendly no-code/low-code interface. Furthermore, the company has successfully secured more than $102 million in funding from prestigious investors and maintains a global footprint with offices in six nations. As a leader in the AI space, Yellow.ai continues to innovate, ensuring businesses can effectively adapt to the evolving landscape of customer interactions.

What is SelfDrvn?

SelfDrvn stands out as the sole Employee Experience Technology Vendor in Asia and has earned a spot in Gartner's Hype Cycle for Human Capital Management Technology and Digital Workplace for the years 2018-2025. Our innovative platform integrates Analytics, Gamification, and 'Digital Nudges' to enhance engagement, foster learning, improve collaboration, and elevate performance for your hybrid workforce. The absence of a robust learning culture hindered sales agents' ability to effectively advise customers, which in turn contributed to diminished sales at various branches. Additionally, the disconnection between headquarters and branch offices created obstacles for knowledge sharing and collaboration across departments. Moreover, the lack of a system to recognize high performers in impactful ways further stunted sales growth, highlighting the need for a comprehensive approach to employee engagement and development. By addressing these challenges, organizations can create a more connected and high-performing sales environment.

Media

Media

Integrations Supported

Avaya Experience Platform
Capillary Engage+
Cisco Unified Contact Center
Dimension Labs
Facebook Messenger
Freshchat
Freshdesk
HubSpot Customer Platform
Kroto
Microsoft Teams
Operata
Salesforce
Shopify
Vin WMS
VoiceX
WooCommerce
X (Twitter)
Zalo
Zendesk
Zoho CRM

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$4.20 per user per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Webinars
Online Training
On-Site Training

Training Options

Online Training

Company Facts

Organization Name

Bitonic Technology Labs

Date Founded

2016

Company Location

San Mateo, California

Company Website

yellow.ai/

Company Facts

Organization Name

SelfDrvn Entreprise

Date Founded

2015

Company Location

Malaysia

Company Website

www.selfdrvn.com

Categories and Features

Agentic AI

Not specified

AI Agent Builders

Not specified

AI Agents

Not specified

AI Assistants

Not specified

AI Customer Service

Not specified

AI Voice Agents

Not specified

Chatbot

Not specified

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Sentiment Analysis
Speech Recognition
Speech Synthesis

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Not specified

Customer Service

Not specified

Employee Engagement

Benchmarking
Feedback Management
Pulse Surveys

Employee Experience

Not specified

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Voice Bot

Not specified

Categories and Features

Employee Engagement

Benchmarking
Employee Awards
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Employee Experience

Not specified

Gamification

Not specified

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