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What is Yellow.ai?

Yellow.ai stands out as a robust Conversational AI platform designed for enterprises, enabling businesses to realize their full potential on a large scale. With a strong presence in over 85 countries and a client base exceeding 1,000 companies, notable clients include Domino's, Sephora, Hyundai, Biogen International, Edelweiss Broking, Siemens Limited, Waste Connections, American Bureau of Shipping, and MG Motors. The platform utilizes Dynamic AI agents to facilitate human-like interactions, enhancing customer satisfaction and driving employee engagement through its user-friendly no-code/low-code interface. Furthermore, the company has successfully secured more than $102 million in funding from prestigious investors and maintains a global footprint with offices in six nations. As a leader in the AI space, Yellow.ai continues to innovate, ensuring businesses can effectively adapt to the evolving landscape of customer interactions.

What is SuperSupport?

SuperSupport transforms the landscape of customer service by promptly resolving issues, providing agents with sophisticated support tools, and extracting meaningful insights from each interaction. Leveraging its AI capabilities, SuperSupport enables customers to access information, troubleshoot effectively, and communicate in a seamless, conversational way. All forms of communication, be it through email, phone, or web chat, are consolidated into your inbox for efficient prioritization and handling. By integrating human expertise with artificial intelligence, SuperSupport not only elevates your interactions but also dismantles communication barriers and promotes remarkable productivity while maintaining exceptional customer satisfaction. Its smart and collaborative ticket management system allows for easy tracking, resolution, and evaluation of customer issues, ensuring that no significant conversations or problems go unnoticed. With SuperSupport, customer inquiries can be tackled automatically by AI agents, enhancing the overall support workflow, which contributes to a markedly enhanced customer experience. Moreover, the platform's ability to learn from interactions ensures continuous improvement in service quality over time.

Media

Media

Integrations Supported

Avaya Aura
Avaya Experience Platform
Capillary Engage+
Dimension Labs
Freshchat
Genesys Cloud CX
HubSpot CRM
HubSpot Customer Platform
Jira Service Management
LINE
Microsoft Teams
Operata
SAP SuccessFactors
ServiceNow
Shopify
Skype
Telegram
VoiceX
WhatsApp
Zendesk

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$75 per month
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
Android

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Bitonic Technology Labs

Date Founded

2016

Company Location

San Mateo, California

Company Website

yellow.ai/

Company Facts

Organization Name

SuperAGI

Date Founded

2023

Company Location

United States

Company Website

superagi.com/supersupport/

Categories and Features

Agentic AI

Not specified

AI Agent Builders

Not specified

AI Agents

Not specified

AI Assistants

Not specified

AI Customer Service

Not specified

AI Voice Agents

Not specified

Chatbot

Not specified

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Sentiment Analysis
Speech Recognition
Speech Synthesis

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Not specified

Customer Service

Not specified

Employee Engagement

Benchmarking
Feedback Management
Pulse Surveys

Employee Experience

Not specified

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Voice Bot

Not specified

Categories and Features

Agentic AI

Not specified

AI Agents

Not specified

AI Customer Service

Not specified

Chatbot

Not specified

Live Chat

Not specified

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