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What is Yellow.ai?

Yellow.ai stands out as a robust Conversational AI platform designed for enterprises, enabling businesses to realize their full potential on a large scale. With a strong presence in over 85 countries and a client base exceeding 1,000 companies, notable clients include Domino's, Sephora, Hyundai, Biogen International, Edelweiss Broking, Siemens Limited, Waste Connections, American Bureau of Shipping, and MG Motors. The platform utilizes Dynamic AI agents to facilitate human-like interactions, enhancing customer satisfaction and driving employee engagement through its user-friendly no-code/low-code interface. Furthermore, the company has successfully secured more than $102 million in funding from prestigious investors and maintains a global footprint with offices in six nations. As a leader in the AI space, Yellow.ai continues to innovate, ensuring businesses can effectively adapt to the evolving landscape of customer interactions.

What is Supsis Ai?

Supsis AI is an advanced artificial intelligence customer experience platform designed to centralize and optimize customer interactions across every major communication channel. From websites and e-commerce portals to social platforms like WhatsApp, Instagram, Facebook, and Messenger, it enables businesses to respond quickly and accurately through a unified dashboard. The AI engine can automatically answer up to 70% of inquiries, manage routine service requests, and free up human agents for more complex issues. Supsis AI includes a live support system, no-code chatbot builder, booking and calendar module, dynamic forms, and integrated automation workflows. Businesses can send bulk messages, personalize outreach, and leverage features such as video conferencing, AI-assisted translation, smart triggers, and instant notifications. The platform also supports CRM-like capabilities with visitor tracking, task management, and detailed reporting to monitor service performance. Security and scalability are built in, ensuring data protection and reliable operations for organizations of any size. Mobile apps for iOS and Android allow teams to manage customer service on the go. Supsis AI integrates seamlessly into existing technology stacks, offering APIs and SDKs for custom solutions. Trusted by more than 4,000 users worldwide, it is a proven tool for improving customer satisfaction, streamlining workflows, and driving business growth.

Media

Media

No images available

Integrations Supported

Ameyo by Exotel
Avaya Experience Platform
Capillary Engage+
Cisco Unified Contact Center
Facebook Messenger
Freshchat
HubSpot Customer Platform
Kroto
LINE
Magento
Operata
SAP SuccessFactors
ServiceNow
Shopify
Viber
Vin WMS
VoiceX
X (Twitter)
Zalo
Zendesk

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$0.03 per task/session
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Bitonic Technology Labs

Date Founded

2016

Company Location

San Mateo, California

Company Website

yellow.ai/

Company Facts

Organization Name

Supsis Ai

Date Founded

2020

Company Location

Turkey

Company Website

supsis.ai

Categories and Features

Agentic AI

Not specified

AI Agent Builders

Not specified

AI Agents

Not specified

AI Assistants

Not specified

AI Customer Service

Not specified

AI Voice Agents

Not specified

Chatbot

Not specified

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Sentiment Analysis
Speech Recognition
Speech Synthesis

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Not specified

Customer Service

Not specified

Employee Engagement

Benchmarking
Feedback Management
Pulse Surveys

Employee Experience

Not specified

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Voice Bot

Not specified

Categories and Features

AI Customer Service

Not specified

AI Voice Agents

Not specified

Chatbot

Not specified

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