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What is Yellow.ai?

Yellow.ai stands out as a robust Conversational AI platform designed for enterprises, enabling businesses to realize their full potential on a large scale. With a strong presence in over 85 countries and a client base exceeding 1,000 companies, notable clients include Domino's, Sephora, Hyundai, Biogen International, Edelweiss Broking, Siemens Limited, Waste Connections, American Bureau of Shipping, and MG Motors. The platform utilizes Dynamic AI agents to facilitate human-like interactions, enhancing customer satisfaction and driving employee engagement through its user-friendly no-code/low-code interface. Furthermore, the company has successfully secured more than $102 million in funding from prestigious investors and maintains a global footprint with offices in six nations. As a leader in the AI space, Yellow.ai continues to innovate, ensuring businesses can effectively adapt to the evolving landscape of customer interactions.

What is Worktual?

Worktual is a next-generation agentic AI platform that enables businesses to build custom, unified intelligence systems tailored to their unique operations. It goes beyond generic AI solutions by designing bespoke systems that integrate deeply with a company’s workflows, data, and strategic goals. The platform combines customer data, operational processes, and domain expertise into a centralized intelligence layer. This allows organizations to enhance customer experience, streamline service delivery, and optimize internal operations. Worktual supports multiple use cases, including AI-driven customer service, process automation, and growth optimization. Its AI-native CRM automates lead capture, pipeline management, and revenue operations without manual intervention. The platform also includes advanced conversational AI, such as chatbots and contact center solutions, to deliver personalized, 24/7 customer interactions. Worktual’s agentic workflows enable context-aware automation, adapting to real-world conditions and improving decision-making. Its cognitive data platform unifies data from multiple sources, providing actionable insights and predictive capabilities. The system continuously learns and evolves, creating a compounding advantage over time. Seamless integration ensures compatibility with existing tools and infrastructure. Designed for scalability, Worktual supports both growing businesses and large enterprises. Overall, it transforms how organizations operate by embedding intelligent, adaptive systems into every aspect of their business.

Media

Media

No images available

Integrations Supported

Facebook Messenger
Shopify
Slack
WhatsApp
WooCommerce
Ameyo by Exotel
Avaya Aura
Avaya Experience Platform
Cisco Unified Contact Center
Freshdesk
Google Hangouts
HubSpot CRM
HubSpot Customer Platform
Jira Service Management
Microsoft Teams
Salesforce
Skype
VoiceX
Zalo

Integrations Supported

Facebook Messenger
Shopify
Slack
WhatsApp
WooCommerce
Facebook

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

£7/month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Bitonic Technology Labs

Date Founded

2016

Company Location

San Mateo, California

Company Website

yellow.ai/

Company Facts

Organization Name

Worktual

Date Founded

2020

Company Location

United Kingdom

Company Website

worktual.co.uk

Categories and Features

Agentic AI

Not specified

AI Agent Builders

Not specified

AI Agents

Not specified

AI Assistants

Not specified

AI Customer Service

Not specified

AI Voice Agents

Not specified

Chatbot

Not specified

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Sentiment Analysis
Speech Recognition
Speech Synthesis

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Not specified

Customer Service

Not specified

Employee Engagement

Benchmarking
Feedback Management
Pulse Surveys

Employee Experience

Not specified

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Voice Bot

Not specified

Categories and Features

AI Customer Service

Not specified

Chatbot

Not specified

Live Chat

Not specified

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