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What is Yellow.ai?

Yellow.ai stands out as a robust Conversational AI platform designed for enterprises, enabling businesses to realize their full potential on a large scale. With a strong presence in over 85 countries and a client base exceeding 1,000 companies, notable clients include Domino's, Sephora, Hyundai, Biogen International, Edelweiss Broking, Siemens Limited, Waste Connections, American Bureau of Shipping, and MG Motors. The platform utilizes Dynamic AI agents to facilitate human-like interactions, enhancing customer satisfaction and driving employee engagement through its user-friendly no-code/low-code interface. Furthermore, the company has successfully secured more than $102 million in funding from prestigious investors and maintains a global footprint with offices in six nations. As a leader in the AI space, Yellow.ai continues to innovate, ensuring businesses can effectively adapt to the evolving landscape of customer interactions.

What is nmodes?

Transform your customer interactions with an engaging conversational AI that not only comprehends your products but also reflects your brand's essence. Enhance the quality of your customer service by utilizing a personalized AI that knows your offerings, understands your customers, and is in sync with your sales approach, while also being capable of adapting and growing in tandem with your business. This cutting-edge AI solution is crafted for simplicity, allowing even those without technical expertise to start, build, and manage it with ease. Your AI acts as a reliable sales agent, progressively mastering the details of your operations, ensuring continuous improvement in customer engagement. Conversational AI uniquely provides a sustainable way to optimize all customer interactions, distinguishing itself as a vital asset in today's automated landscape. In an era where remote connection is becoming ever more critical, nmodes AI emerges to deliver unparalleled support. Through its advanced features, businesses can not only fulfill but surpass customer expectations, cultivating stronger relationships and enhancing loyalty, ultimately leading to long-term success. With nmodes AI, your organization can thrive in the digital age, ensuring that every customer interaction is meaningful and impactful.

Media

Media

Integrations Supported

Avaya Aura
Capillary Engage+
Facebook Messenger
Freshchat
Freshdesk
Genesys Cloud CX
Google Hangouts
HubSpot CRM
HubSpot Customer Platform
Magento
Microsoft Teams
ServiceNow
Shopify
Telegram
Viber
VoiceX
WooCommerce
Zalo
Zendesk
Zoho CRM

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support

Customer Service / Support

24 Hour Support

Training Options

Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Bitonic Technology Labs

Date Founded

2016

Company Location

San Mateo, California

Company Website

yellow.ai/

Company Facts

Organization Name

nmodes

Company Location

Canada

Company Website

nmodes.com

Categories and Features

Agentic AI

Not specified

AI Agent Builders

Not specified

AI Agents

Not specified

AI Assistants

Not specified

AI Customer Service

Not specified

AI Voice Agents

Not specified

Chatbot

Not specified

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Sentiment Analysis
Speech Recognition
Speech Synthesis

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Not specified

Customer Service

Not specified

Employee Engagement

Benchmarking
Feedback Management
Pulse Surveys

Employee Experience

Not specified

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Voice Bot

Not specified

Categories and Features

Chatbot

Not specified

Conversational AI

Not specified

Voice Bot

Not specified

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