1Stream Reviews

QEval is an innovative cloud platform that assists call centers in efficiently managing their quality assurance and compliance requirements. It boasts essential features such as online coaching integration for agents, role-specific access controls, secure recordings, and comprehensive trend analysis. Serving as a multifunctional and intelligent tool for quality monitoring and performance management in contact centers, QEval employs cutting-edge artificial intelligence alongside real-time speech analytics to deliver valuable insights and analytics. This platform enhances the coaching process by providing timely training updates and improving visibility into coaching methodologies, advancing beyond traditional checkbox evaluations. By utilizing AI-powered speech analytics, QEval reveals critical performance insights, including emotional indicators, thereby elevating call center quality monitoring and enabling more effective coaching for agents. Furthermore, this approach not only optimizes performance but also enriches the overall training experience within the call center environment.

Ultatel stands out as a prominent leader in the field of business communications. By leveraging advanced cloud VoIP technology, we empower businesses to enhance their productivity and maintain seamless connections with their customers, no matter their location. Our offerings are designed to be fully customizable and scalable, featuring unlimited Calling, SMS, Fax, Chat, Video, and over 40 Advanced Features to meet diverse needs. One of the most appealing aspects of our service is our commitment to Transparency in Pricing; you won’t encounter any hidden fees or unexpected charges, ensuring that what you see is indeed what you pay, unlike some competitors. As a recognized Gartner Category Leader and G2 High Performer, Ultatel is dedicated to delivering a cohesive communications platform that evolves alongside your company's requirements. Our innovative FlexScale technology allows you to adjust your service capacity effortlessly and immediately, without any interruptions or penalties. In addition, our award-winning Customer Support team is available around the clock, every day of the year. With an impressive 94% first-contact resolution rate, you can trust that you’ll receive exceptional assistance whenever you need it. Don't hesitate to reach out to us today to arrange your discovery call or demo, and experience how Ultatel can transform your business communications! Your satisfaction is our priority, and we look forward to partnering with you for success.

Rubli is an all-encompassing solution crafted to save you valuable time while ensuring full adherence to IFRS 16 and ASC 842 standards. Our lease specialists will assist you in a quick transition to our platform, performing a thorough reconciliation of your opening balances to prevent unexpected complications in your next reporting cycle. The system is designed to handle a wide range of lease terms, conditions, and amendments, facilitating quick decision-making and dependable outcomes that your organization can trust. Many users have placed their confidence in our software, which has been widely adopted and has consistently passed audits from top firms. We generate detailed reports that make balance reconciliation easier for both your teams and auditors, ensuring a seamless sign-off experience. Furthermore, our platform supports the creation of multiple user accounts with customized permission settings tailored to each individual's role within your organization. Every change is accurately tracked in a complete audit trail. Concentrating exclusively on lease accounting, our team offers you more than just accounting software; we provide a strategic partnership that significantly enhances your financial operations. Ultimately, when you choose Rubli, you acquire a robust tool that not only optimizes your accounting processes but also effectively promotes your business's growth and compliance requirements, giving you the confidence to navigate complex financial landscapes. This way, you can focus more on strategic initiatives while we take care of the intricacies of lease management.