AMSTARC Reviews

TripMaster delivers top-notch scheduling and distribution software for NEMT and paratransit services. This cost-efficient software streamlines paratransit management through demand-response and NEMT functionalities, all designed with user-friendliness in mind, which is a principle that inspired its creation by the very customers it serves. As a comprehensive transit solution, it encompasses modules for Automated Scheduling, robust custom Reporting, Integrated Voice Response, Mobile Solutions, and an automated vehicle locator. Additionally, CTS Software enhances operations by providing thorough auditing support, cost control measures, manpower and vehicle resource management, along with route management capabilities. The software further includes features like statistical reporting, computer-assisted scheduling, and electronic billing. A unique aspect of our service is a 90-day money-back guarantee, ensuring customer satisfaction. After conducting a live demonstration of TripMaster's capabilities, our dedicated team will assist in setting up your database and offer personalized training for your staff, ensuring a smooth transition to our platform. With TripMaster, you can expect a partnership focused on optimizing your transit operations and enhancing overall efficiency.

Everything essential for your NEMT program is included. RouteGenie optimizes your daily operations by delivering the most cost-effective scheduling based on the capacity of your vehicles, leading to a notable 10%-20% decrease in both vehicle mileage and the number of vehicles needed on the road. Daily operations can be unpredictable with no-shows, driver absences, vehicle issues, and newly added trips. DispatchGenie responds to these changes in real-time, making quick dispatching decisions and efficiently handling multi-loading of trips. Transportation providers can pull in trips from a variety of sources, necessitating a centralized system to manage all this data effectively. ImportGenie offers superior real-time integrations that ensure smooth information transfer into your existing systems. Additionally, BillingGenie simplifies the billing process, which is essential for sustaining your business's financial viability, covering everything from broker billing to CMS 1500 forms. With these comprehensive tools, your NEMT program is equipped to thrive and adapt to any challenges that arise.

Track™ is an advanced GPS vehicle tracking solution tailored for businesses. By removing ambiguity about vehicle locations and activities, Track™ boosts operational productivity. Its powerful reporting tools and instant alert functions provide an exceptional level of insight, leading to notable cost savings. To optimize mobile workforce management, users may also incorporate the optional Mobile Data Collection module. The platform boasts a highly responsive and user-friendly mapping interface, allowing operations teams and dispatchers to quickly access essential location data. Leveraging industry-standard Google Maps, Track™ delivers a comprehensive mapping experience with easy-to-use controls, all backed by cloud technology for uninterrupted access whenever and wherever needed. By examining trip replays and route audits, you can ensure that drivers utilize equipment effectively, as these auditing capabilities offer a thorough breakdown of a vehicle's daily activities into specific and relevant trips. This detailed analysis not only enables users to showcase service effectiveness but also helps identify opportunities for route enhancements. Furthermore, the real-time data integration significantly improves the decision-making process within fleet management, ensuring that operations are more efficient and responsive to challenges. With Track™, businesses can transform their fleet operations and achieve greater success.