What is Backbase?

Backbase has unveiled a cutting-edge Engagement Banking Platform designed to gradually modernize core customer interactions and transform business operations with a strong emphasis on enhancing the customer experience. This powerful solution allows banks to break free from antiquated IT structures by enabling a phased approach to replacing or removing disjointed legacy systems, which paves the way for a modern architecture that significantly boosts customer engagement. Consequently, financial institutions can prioritize essential customer journeys across all interaction points, breaking down silos and providing both customers and front-line staff with the necessary resources to excel in an ever-evolving banking environment. This shift not only improves customer satisfaction but also optimizes operations, leading to a more streamlined and effective service delivery process. Ultimately, by adopting this innovative platform, banks can position themselves for future success in a competitive landscape.

Pricing

Free Trial Offered?:
Yes

Screenshots and Video

Company Facts

Company Name:
Backbase
Date Founded:
2003
Company Location:
Netherlands
Company Website:
www.backbase.com

Product Details

Deployment
SaaS
Windows
Mac
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Support
24 Hour Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Backbase Categories and Features

Online Banking Software

Brokerage
Cash Management
Chat / Messaging
Credit Card Management
Electronic Statements
Fraud Detection
Loan Management
Marketing Automation
Retail Banking
Single Sign On
Transaction Monitoring

Mobile Banking Software

Bill Payment
Biometric
Cash Management
Chat / Messaging
Cross Selling Functionality
Digital Wallet
P2P Payments
Remote Deposit
SMS Banking
Transaction Monitoring
Voice Banking