What is Bakkt?
Bakkt is a platform for asset management that enables both individuals and businesses to oversee and purchase a variety of digital assets, including cryptocurrencies and loyalty points. Established in 2018 by the Intercontinental Exchange, Bakkt initially concentrated on providing secure storage options and facilitating institutional trading in cryptocurrencies. As the platform evolved, it broadened its range of services to promote greater accessibility to digital assets. It serves as a connection between digital currencies and traditional financial systems. Bakkt also features a mobile application that empowers users to manage their digital holdings, convert rewards and points into cash, and utilize cryptocurrencies for daily transactions. Moreover, the platform offers business solutions that help companies incorporate digital assets into their offerings, enhancing customer engagement and loyalty. Ultimately, Bakkt aims to streamline the digital asset landscape and encourage widespread adoption by providing a secure and regulated framework, thereby fostering confidence in digital transactions. With its innovative approach, Bakkt is poised to play a significant role in the future of finance.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Horrible very nearly non existence customer service!
Date: Jan 29 2023SummaryIf you make a deposit it will often take about 8 business days before you can have access to it. Now I can't not see my account can't log in says wrong password or login. If you like access to your money stay clear from this Bakkt.
I have filed a complaint with the BBB, but so have others.PositiveNo human customer service phone. I never get access to my deposits within 5 business days.
All of the other companies I use give access to my cash/deposits in seconds.NegativeResponse with a bot, never have I ever heard from or talked to a person live. NO CUSTOMER SERVICE OVER THE PHONE "EVER"!!!!!!!!!
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