CallHub Reviews

I've used it reliably for a few campaign cycles, and always easy and gets better.

It is an easy-to-use interface, quick with adding agents and managing different campaigns. Managing and monitoring agent features are helpful.

Need auto-drop voicemail.

Overall, our experience with CallHub has been positive and transformative for our communication strategies. The platform's user-friendly interface facilitated seamless navigation, while its versatile features allowed us to engage with our audience effectively through various channels. CallHub's robust automation capabilities streamlined our campaigns, enabling us to schedule calls and messages with ease. The detailed analytics provided valuable insights, empowering us to make data-driven decisions and optimize our communication strategy. While there was a learning curve for advanced features, the responsive customer support helped us navigate any challenges. The reliability of CallHub in delivering high-quality voice calls and SMS further solidified its role as a dependable communication solution for our organization!

I recently had the pleasure of using CallHub for my organization's communication needs, and I must say it exceeded all expectations. CallHub proved to be a game-changer for us, offering a seamless and efficient communication platform that significantly enhanced our outreach efforts.

First and foremost, the user interface is intuitive and user-friendly, making it easy for our team to navigate and utilize all the features effectively. The platform's versatility allows us to engage with our audience through various channels, including voice calls, SMS, and even social media.

One standout feature is the robust automation capabilities. CallHub's automation tools helped streamline our campaigns, allowing us to schedule calls and messages, set up personalized follow-ups, and manage contact lists effortlessly. This not only saved us time but also ensured that our messages reached the right audience at the right time.

The analytics and reporting features are top-notch, providing valuable insights into campaign performance. With detailed analytics, we could assess the success of our campaigns, identify areas for improvement, and make data-driven decisions to optimize our communication strategy.

Furthermore, the customer support from CallHub is exceptional. The support team is responsive, knowledgeable, and genuinely dedicated to assisting their users. Any questions or concerns were promptly addressed, making us feel valued as customers.

In terms of reliability, CallHub proved to be a highly dependable platform. We experienced minimal downtime, and the system consistently delivered high-quality voice calls and SMS. This reliability is crucial for maintaining the trust of our audience and ensuring the success of our communication initiatives.

Overall, I highly recommend CallHub to any organization looking for a comprehensive and reliable communication solution. It has truly transformed the way we connect with our audience, providing a powerful tool that is not only effective but also easy to use. Kudos to the CallHub team for creating such an outstanding platform!

While CallHub's interface is generally user-friendly, the platform's advanced features may have a steeper learning curve for new users. Mastering automation tools and utilizing more sophisticated functionalities might require additional time and training. Improved onboarding resources and tutorials could assist users in unlocking the full potential of CallHub without feeling overwhelmed by the complexity of certain features.

I am enjoying the system and continue to use it without any issues. This allows me to also send out texts automatically which saves time.

The system is user friendly, straight forward, allows to text mms, and rarely does it ever not work. The system is properly handled and is always running efficiently.

The export of files don't include all of the columns that are imported into the list which creates an extra step.

It was quick and easy to use. I sent my first text out in just 20 minutes. I like the ability to customize the messages and add graphics easily.

It’s easy to use and the support team is amazing. Plus the rates can’t be beat! I’d tell everyone to use them hands down.

I got stuck in a loop but that was my user error. Again the support team helped me out and got me back on track.

Overall we have really enjoyed using CallHub and will continue to use it. We recommend CallHub to those that want an easy system that has many options and at a great price. We also found their Customer Service to be outstanding. A call out to Jacob for his amazing help and great work!

CallHub is very easy to use and learn. There is so much you can do in setting up a call campaign. We have successfully called over 25,000 people. A great pick up rate, our voicemail drops people say sounds like we left it in person instead of a system dropping the pre-recorded message. The data capturing options and information on the screen is great and my callers really enjoy using the system. And CallHub is constantly adding new features, we can't wait to test out their emailing function.

We had one issue years ago when we first started using CallHub, but they have grown very far and have since fixed all those beginning issues.

We compared a number of tools, including Cloudtalk, Aircall, and others, and CallHub is the only one in EU well suited for working with a varying team of volunteers.

GDPR compliant and number of calling agents decoupled from fee (you can add unlimited agents, which is essential for working with groups of volunteers as opposed to a payed (sales) team.

There seem to be some issues with compatibility with chrome browser.

It has been excellent and support has been very good too. I will be continuing to use CallHub because it's helped us with our marketing efforts and has everything we need.

It does exactly what you need it to do better than any other platform in the market. It calls recipients properly (not just a 1-2 second call) and successfully drops a voicemail clip or plays the audio as specified in the campaign settings. Most other platforms out there fail to call properly let alone drop the correct audio at all. CallHub is the best one on the market. Has all the capabilities and functionalities you need for a successful robocall campaign.

Sometimes the voicemail drop is not the full clip. It gets disrupted or replays half way. It seems to be some technical glitch? Another thing is needing to check whether the number you have verified has been flagged by a carrier which means you need a new number to use.

This is a great product that allows cross platform engagement and easy usability in one simple
Package. Highly recommend.

This was the quickest, easiest platform I have ever used. From the time I logged in for the first time, it took just minutes to be set up and ready to send. Highly recommend!

Can’t think of a single thing, I enjoy using the product and it’s fairly priced.

Worth it for campaigns who are small and even large. Most people who don't have database experience can figure it out.

Good system and pretty intuitive and good to set up for campaigns that you need in a jiffy. It's also easy to set up as an administer.

Learning curve for agents is just okay, the webpage UI isn't great. The app is much better.