What is Callation?

Callation stands out as a comprehensive call reporting and analytics platform that transforms raw communication data into meaningful business intelligence. By offering an all-in-one dashboard, it empowers companies to monitor, analyze, and optimize call activity across teams, departments, and systems. Its wide range of features includes detailed call accounting, extension-level insights, group reports, trunk usage metrics, and advanced custom reporting. The platform is designed with scalability in mind, supporting businesses of all sizes through automatic data synchronization and multi-system compatibility. Intuitive dashboards and configurable widgets enable users to tailor their reporting environment to fit specific business workflows. With cross-platform accessibility, managers and team leaders can share dashboards and ensure alignment across the organization. Secure cloud hosting ensures sensitive data is protected, while robust scheduling tools automate reporting for efficiency. Businesses gain real-time visibility into call activity, helping them reduce missed opportunities, improve customer service, and boost productivity. Trusted by resellers and businesses globally, Callation supports over 150,000 reporting extensions and delivers tens of thousands of notifications monthly. In essence, Callation empowers organizations to make better decisions, streamline performance, and turn communication data into a strategic asset.

Pricing

Free Trial Offered?:
Yes

Integrations

No integrations listed.

Screenshots and Video

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Company Facts

Company Name:
Callation
Date Founded:
2013
Company Location:
United States
Company Website:
www.callation.com

Product Details

Deployment
SaaS
Training Options
Online Training
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Callation Categories and Features

Call Tracking Software

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking