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What is Patient Prism?

Patient Prism is a pioneering call tracking firm that leverages artificial intelligence alongside human coaching validation to seamlessly connect patients with dental practices. With five utility patents granted by the USPTO, its acclaimed platform empowers thriving dental groups to monitor and assess new patient interactions, pinpoint and secure valuable patient appointments, and receive timely alerts. Additionally, it offers expert call coaching designed to recapture lost opportunities, facilitates staff training, and provides real-time insights aimed at enhancing both staffing efficiency and the overall patient experience. This innovative approach makes Patient Prism a crucial partner for dental practices looking to optimize their patient acquisition strategies.

What is Callation?

Callation stands out as a comprehensive call reporting and analytics platform that transforms raw communication data into meaningful business intelligence. By offering an all-in-one dashboard, it empowers companies to monitor, analyze, and optimize call activity across teams, departments, and systems. Its wide range of features includes detailed call accounting, extension-level insights, group reports, trunk usage metrics, and advanced custom reporting. The platform is designed with scalability in mind, supporting businesses of all sizes through automatic data synchronization and multi-system compatibility. Intuitive dashboards and configurable widgets enable users to tailor their reporting environment to fit specific business workflows. With cross-platform accessibility, managers and team leaders can share dashboards and ensure alignment across the organization. Secure cloud hosting ensures sensitive data is protected, while robust scheduling tools automate reporting for efficiency. Businesses gain real-time visibility into call activity, helping them reduce missed opportunities, improve customer service, and boost productivity. Trusted by resellers and businesses globally, Callation supports over 150,000 reporting extensions and delivers tens of thousands of notifications monthly. In essence, Callation empowers organizations to make better decisions, streamline performance, and turn communication data into a strategic asset.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$99/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Patient Prism

Date Founded

2015

Company Location

United States

Company Website

www.patientprism.com

Company Facts

Organization Name

Callation

Date Founded

2013

Company Location

United States

Company Website

www.callation.com

Categories and Features

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Categories and Features

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

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