
CareLineLive is an all-in-one, cloud-based homecare management platform trusted by over 700 home care agencies and domiciliary care providers across the UK and Australia.
The platform covers rostering, scheduling, care planning, care monitoring (ECM), eMAR, payroll, invoicing and the Care Circle portal for friends and family.
Subscription includes CQC (Care Quality Commission) and CIW (Care Inspectorate Wales) compliance tool MOA Benchmarking to deliver a solution combining both homecare management and compliance.
Customers find the comprehensive functionality easy to use because of the intuitive user interface and enjoy excellent day-to-day support which is recognised by CareLineLive’s high rating on Trustpilot.
CareLineLive is an NHS England Assured Supplier for Digital Social Care Records (DSCR). CareLineLive is accredited to ISO 27001 (Information Security), ISO 9001 (Quality Management), and Cyber Essentials Plus. In addition to being hosted on secure AWS servers with data stored in the UK (or Australia for customers there) for data sovereignty.
Founded in 2014, CareLineLive is led by Managing Director Josh Hough and is headquartered in West Sussex with offices in London and Melbourne. CareLineLive is part of MAS Technicae Group and received majority investment from technology-focused investment firm Accel-KKR in June 2025. Sister companies under the same group include compliance specialist MOA and Australian aged care software provider Health Metrics.
CareLineLive includes:
Electronic Medication Administration Records (eMAR) for medication management
Care rostering software with AI-assisted scheduling
Carer Companion mobile app for Android & iOS
Care Circle Portal for family member access
GP Connect integration for NHS patient records
Payroll and invoicing automation
CQC compliance tools for UK care providers
Fully managed handsets with remote wipe
MOA Benchmarking's audit tool for CQC/CIW compliance
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MedRight is a cost-efficient, fully supported, and user-friendly EHR/eMAR solution designed for senior living communities such as Assisted Living Facilities (ALFs) and Skilled Nursing Facilities (SNFs). Its adaptable configuration allows use in various settings, including treatment centers and facilities for individuals with developmental disabilities (IDDs). MedRight prioritizes patient safety and adheres to HIPAA compliance, making it a trusted choice across the nation. It encompasses a comprehensive array of features necessary for effective management of any senior living community, including but not limited to:
- Inventory Tracking
- e-Narcotic Logs
- eMAR
- Comprehensive Reporting
- Seizure and Behavior Tracking
- Incident Documentation
- Staff and Resident Management
- Care Plans and Assessments
- Community and Resident Calendars
- Vital Signs Tracking and Graphing
- e-Prescribing
- Refusal Log
- Notifications via Text/Email
- Document Management
- Alerts and Trends
- Pharmacy Integration
- Offline Functionality
- Standing Orders
- Family Communication via Email Blasts
- Family Portal Access
- Customized CRM
- Activities of Daily Living (ADL) Tracking
- Wound Management
- Staff Licensing and Training Oversight
- Key Performance Indicators (KPI) Dashboard
- Cloud-Based and Web Accessible
Our commitment to healthcare interoperability is reinforced through seamless integration with other healthcare providers via our API. Interested parties can schedule a demo or take advantage of MedRight's complimentary trial.
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OneAdvanced Care Rostering
OneAdvanced Care Rostering is a powerful workforce coordination solution built specifically for complex care environments. It brings together rostering, care bookings, rota management, and shift planning into one unified system. The platform supports all types of care provision, including residential, domiciliary, learning disabilities, and aged care services. By managing all locations and services together, it eliminates the need for multiple disconnected systems. Care Rostering reduces administrative burden through automation and intelligent scheduling tools. Managers can clearly see who is needed, where, and when, based on skills, preferences, and client needs. Capacity planning insights highlight potential staffing gaps early, enabling proactive recruitment. This reduces reliance on agency staffing and controls unnecessary costs. The solution improves care continuity by ensuring consistent staff placement. Employees gain greater transparency and confidence in their schedules. Care Rostering is part of the broader Care Business Management suite, integrating with payroll, invoicing, and care management. It helps care organizations balance operational efficiency with high-quality care delivery.
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RLDatix Workforce
RLDatix Workforce is a powerful workforce management solution designed specifically for healthcare and care environments. It helps organisations plan and manage staffing in a way that prioritises safety, fairness, and compliance. The platform enables transparent, automated rostering that aligns staff skills with patient and resident demand. By reducing reliance on agency staffing, it helps control costs while maintaining safe staffing levels. Employee self-service tools improve engagement by giving staff visibility and control over their schedules and leave. Real-time communications keep teams connected and informed across shifts. Live dashboards and analytics transform workforce data into meaningful insights for leaders. Operational safety tools support timely staffing decisions based on acuity and demand. Integrated systems reduce administrative workload and payroll complexity. The solution supports compliance with workforce regulations and internal policies. Advanced insights help organisations identify trends, risks, and opportunities for improvement. Ultimately, RLDatix Workforce strengthens workforce performance while enhancing care quality and staff experience.
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