What is CedCommerce?
For over 11 years, CedCommerce has been a prominent player in the eCommerce Marketplace Solutions sector, offering an extensive array of Multi-channel Integrations for more than 30 leading Marketplaces and Frameworks around the world. By forming strategic alliances with key industry leaders like Shopify, Magento, BigCommerce, Walmart, Facebook, Google, Best Buy, Fruugo, Sears, and HubSpot, CedCommerce aims to equip Merchant Partners with everything they need to transition from initial setup to a comprehensive multi-channel selling experience, regardless of their chosen platform. The integration solutions provided by CedCommerce create a unified platform that facilitates sales across numerous channels while ensuring automated and nearly real-time synchronization of inventories, orders, prices, product descriptions, promotions, and repricing. Furthermore, these solutions are designed to be compatible with most shipment integration systems available in the market, simplifying the expansion process for sellers. Additionally, CedCommerce boasts a highly regarded support system for merchants, featuring a dedicated Account Manager for each merchant who is available 24/7 through over five different communication channels, all at no extra cost during the subscription period. This commitment to customer service ensures that merchants feel supported and empowered throughout their eCommerce journey.
Pricing
Integrations
Company Facts
Product Details
Product Details
CedCommerce Categories and Features
Multi-Channel eCommerce Software
Channel Management Software
More CedCommerce Categories
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Seamless Facebook and Instagram shopping setup
Date: Dec 09 2022SummaryBrilliant. Quick and easy. I would definitely use them again - I wasn’t getting anywhere trying to work it out by myself.
PositiveAfter trying to figure it out for myself I reached out via the app and was walked through the whole process very easily, via screenshots and messages. I never could have done it on my own. Brilliant job. Thank you so much. My shops are now live 😄
NegativeNo problems at all. A difficult process was made easy with screenshots and messages. They were very patient and waited whilst I followed instructions.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
5 Star product and service
Date: Nov 22 2022SummaryVery Good Product.
Very Good Support.
Very Good price.
Cannot fault it.
Cannot think of anything negative about it.
It's all positive.PositiveSpeedy service, whenever you need support, Help is there without any delay.
It's a good product.
5 stars for everything.NegativeNONE.
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You just need to set up properly, once done then you don't have to do any thing. -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Couldn't have done it without them
Date: Nov 10 2022SummaryWhen I started this, I felt like "I'm not ready for this".. and by the time we got it set up, I was excited.
PositiveI had never used this service before, but the assistant had a lot of patience. Gave good instruction and kept telling me "I'll wait". She was very personable & professional - it's been many years since I've had such good customer service - and the product seems really great.
NegativeEverything that needed to be done for the system to work was very logical - nothing seemed extraordinary - and when done properly, it just all went into place.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Good service
Date: Dec 30 2022SummaryThis app is super helpful. Their team provides excellent help to make your store ready. I am currently working with one of their team members, and she is very patient and resourceful.
PositiveThis app is super helpful. Their team provides excellent help to make your store ready. I am currently working with one of their team members, and she is very patient and resourceful.
NegativeThe app gets slow sometimes, and some stuff can get confusing.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Loving everything about this app
Date: Nov 30 2022SummaryI truly don't have anything bad to say after my marvelous experience.
PositiveI love everything about the app. Support was marvelous with easy setup and upload products to Facebook with no problem and 100% supportive with information and guidance step by step, love it I highly recommend.
NegativeN/A.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great service
Date: Dec 07 2022SummaryOverall experience with this company is great. Atkin helped us a lot and he is so polite and ready to help.
PositiveGreat service. Atkin helped us a lot! He is absolutely great! We just faced some operational issues but he solved them immediately!
NegativeNo cons. Everything is fine. Just some operational issues but are solved.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great Customer Support
Date: Nov 10 2022SummaryOverall very positive experience. Especially customer support. I am very happy to make decision to use CedCommerce.
PositiveInstant great customer support. Answering all questions very quickly and friendly :-) You can send message any time and get answer/solution very quickly. Very happy customer.
NegativeSo far so good...
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Good customer support, great interface
Updated: Nov 15 2022SummaryThe app was so easy to get up and running, it does all of the legwork and has a very clean, easy to navigate interface. Stores like ours with huge inventories will require some grunt work due to the way amazon requires linking, and it can be burdensome when you're trying to link thousands of variants, however for small to medium businesses you'd be up and running in no time. Again, our issues are nothing to do with CedCommerce.
PositiveWhile not a cakewalk this is one of the best products I've used for Shopify/Amazon integrations. Most of the issues we are having are due to incorrect amazon data/ASINS/SKUs which is no fault of CedCommerce, never the less they've been incredibly supportive in helping us work through the issues. Thanks guys!
NegativeSeems to be some inventory issues but I'm assuming again this is caused by Amazon.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great customer support
Date: Dec 16 2022SummaryOverall, this app greatly helps out with what I'm doing and I love the customer support. However, there are some areas that could be improved to make the user experience easier.
Positive- very responsive and helpful customer support
- app is very useful for creating a Facebook/Instagram shopNegative- using the app is a bit confusing
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- user interface could be improved -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
CedCommerce Makes Everything Easy
Updated: Dec 14 2022SummaryOverall, great experience after trying 4 different integration apps. Their app worked better than all of them, it was cheaper (Free) and the support team makes sure you get the most out of it. They are always ready to help.
PositiveI loved the fact that when I got frustrated setting up the app or ran into an issue the customer service was ready to help. Sometimes they would just tell me to check back in an hour and by then everything I had wanted to do was done. These guys rock, great communication, great prices, great people.
NegativeNot one thing. Be patient and let the CedCommerce team go to work. If you trust them they will make your life so much easier.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great customer service
Date: Dec 01 2022SummaryThank you so much guys for fast response.
PositiveGreat customer service they helped me within few minutes to setup my shop.
NegativeN/A.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Best marketing ever
Date: Nov 24 2022SummaryAbsolutely what I need to accommodate my busy work life and lifestyle. I can get things accomplished with my mind at ease of knowing that my businesses are in good hands.
PositiveVery easy and smooth services. Everyone from this team is very knowledgeable, positive, and very professional. I would recommend this team to everyone and cannot wait to share this wonderful experience with my colleagues.
NegativeAlthough each experience will be different, I have no cons at all.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Excellent Customer Service
Date: Nov 15 2022SummaryI would highly recommend CedCommerce.
PositiveI have been very pleased with their apps/integrations and services.
NegativeOccasional issues with apps, but they are fixed quickly.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great Google Service
Date: Nov 23 2022SummaryPerfect 10/10. Best Google service related app. Highly recommend for everyone who wants to grow their business on Google.
PositiveVery nice app for Google for my Shopify store, has all the important feature i need for my Shopify store to increase my business in Google.
NegativeI really don't think there are any problems in this app.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
The worst company in the world! No trial, no refund, not working!
Date: Sep 09 2021SummaryThe worst company in the world! No trial, no refund, not working!
PositiveNothing good, these scammers are not even friendly! They are rude to customers!
NegativeThe worst company in the world ! No trial, no refund, not working !
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The quality of WooCommerce Shopee Integration from CedCommerce is very very poor. Almost every function cannot work and have to talk to their developer. I tried to upload some new products, add variations to existing products. This quality of this product even cannot pass testing. They just published and sell it directly. I also bought WooCommerce Lazada plugin from same company. I tried to upload some products but cannot. Developer uploaded for me. Then I follow exact same way to upload another product but it cannot upload again. Then involve developer again. They refused to refund even though they said no reason to refund within 30 days. They just said we will solve issues for you.
Waste money waste your time. I just need few minutes to add one variable for existing product in Shopee. But with this plugin I spend 3 hours and finally still cannot update one variation to Shopee. -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
CedCommerce: A Loss Of Money And Time.
Date: Aug 17 2021SummaryWe hired them to redesign our basic WooCommerce theme. They made offer and we paid 735. After this they said they were not able to redesign it, but we should buy their theme. We let them work. After 3 months, they delivered a theme that was significantly slower than ours and multi-language WPML plugin did not work. They didn’t know how to fix it.
When we asked for our money back and raised a PayPal claim, they lied to PayPal and forged our WhatsApp communication. In the forged communication, we "agreed that we accepted the theme“. PayPal decided in their favor. So we have a theme that is not working and our 735 is in their pockets. This was the most expensive theme that we ever bought.
They were not able to handle basic things, like create staging account or work through GIT.
This is type of message that we started to receive right after we made payment:
[12:55 PM, 4/29/2021]: yes .. might be some extra cost and work load at this moment but it will the best and really a true in long term
and also it will be positive decision in terms of security.
[12:56 PM, 4/29/2021] Could you estimate the cost please?
[1:00 PM, 4/29/2021]: In terms of capital there will be slight addition i.e 300 bucks only.
Including theme cost. We will provide you the theme.PositiveWe offered them long-term engagement on our several shops. We thought they'd take advantage of our skills and help. They seemed being enthusiastic. 3 months of tormenting with them on basic things, blew our illusions away.
NegativeThey are not a company, but a bunch of freelancers. Their capabilities are not what they declare. You don’t know who is responsible. And they were very responsive until they received the money. After that, we had to beg them to carry on. It would have taken half a year just to fulfill what they charged us. It was stupid of us to pay them.
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Stay away from them, they lie. -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Review
Date: Jul 12 2021SummaryTerrible, they really do know how to break a spirit. We were very excited to work with them and have tried and tried for months and months.
PositiveNot much the plugin worked very basically for maybe 3 months and then everything stopped. apparently I am supposed to pay them to update their own work.
NegativeWell where do I begin, We started working with ced years ago they seem to be one of the only companies that claims to integrate eBay and Etsy with WooCommerce. They not only hacked my website but then made me pay over and over again for support. They refuse to update their work on a basic level without you paying AGAIN for support and your lucky if they do anything at all when you finally pay them. This company should be shut down.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
WORST COMPANY EVER!
Date: Apr 19 2021SummaryThe worst company ever. Do not trust them, the softwares, apps will give you headaches and trouble. Customer support is almost as bad as the softwares if not worst. You will not get a refund, these Indians are very greedy. Take your money to where something is good not this bad program.
PositiveThere are no pros. The entire program is useless. If you want to just throw money, this is perfect for you.
NegativeThe entire program is a disaster. It has bugs, program fails always and destroy anything else you may have on your main website.
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