What is Chat Mitra?

Chat Mitra serves as an accessible and budget-friendly solution for the WhatsApp Business API, tailored for growing brands and enterprises. It enables users to send messages in bulk, automate responses, initiate marketing campaigns, and track performance all from one platform. With a usage-based pricing model, you avoid unexpected charges or expensive subscriptions. The platform includes standout features like real-time messaging, a chatbot builder, analytics for campaign performance, easy integration with Shopify, and a mobile app for task management on the move. Trusted by over 1000 businesses, Chat Mitra is a top pick for sales, customer support, and marketing teams looking for a quick setup and reliable delivery rates. This adaptability allows teams to effectively connect with customers, enhancing their communication strategies while ensuring a user-friendly experience. Ultimately, Chat Mitra not only simplifies processes but also fosters stronger customer relationships through efficient engagement.

Pricing

Price Starts At:
₹0.20 per conversation
Price Overview:
Chat Mitra follows a flexible pricing model designed for businesses with varying messaging needs. There is no fixed monthly fee required for sending WhatsApp campaigns. Users are charged on a pay-as-you-go basis per conversation, making it suitable for businesses that do not want recurring platform costs.

An optional monthly plan is available for advanced features such as API access, webhook-based automation, and AI chatbot functionality. This plan is typically used by businesses that require automated workflows or high-volume inbound message handling.

WhatsApp conversation charges are based on Meta’s pricing and may vary by country and message category.
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, Chat Mitra provides an API
All Chat Mitra Integrations
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Screenshots and Video

Play Video Chat Mitra Dashboard

Company Facts

Company Name:
Chat Mitra
Date Founded:
2024
Company Location:
India
Company Website:
chatmitra.com
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Product Details

Deployment
SaaS
Android
Training Options
Documentation Hub
Online Training
On-Site Training
Video Library
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Chat Mitra Categories and Features

WhatsApp Marketing Software

API
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Reporting / Analytics

Chat Mitra Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: Management
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Good choice for regular WhatsApp bulk messaging

    Date: Sep 22 2026
    Summary

    I have been using Chat Mitra for a while now for my daily WhatsApp needs. Their pricing plan is quite affordable, their features for bulk messaging are perfect for my business, and their support team is very good at what they do. This has been a great experience for me as a user of the application.

    Positive

    Bulk WhatsApp messaging is very easy to use, and I appreciate the pricing of the ₹1,999/month annual plan. Besides, there are no extra Chat Mitra platform fees, and no markups, so I only have to consider Meta’s messaging charges. In addition, the support team was always ready to help me when I needed assistance.

    Negative

    Some parts of the dashboard could be simpler and more intuitive, especially for someone using the platform for the first time.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Developer
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    A Robust, Cost-Effective WhatsApp API Platform Backed by Stellar Support

    Date: Sep 21 2026
    Summary

    Overall, our experience has been fantastic. Having run a business for 10 years, finding a trustworthy platform with great pricing and an actively responsive support team is rare. Chat Mitra delivers top-tier value and solves communication scaling hurdles seamlessly.

    Positive

    What we like most is the seamless integration of high-performance developer capabilities like reliable APIs and real-time webhooks, combined with fair, transparent pricing. It makes workflow automation effortless without breaking the budget.

    Negative

    Minor documentation depth for complex webhook payloads could be slightly more beginner-friendly, but the core functionality and performance make up for it completely.

    Read More...
  • Reviewer Name: DR M S R.
    Position: Director
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Chat Mitra for pathology lab in dehradun.

    Updated: Oct 12 2025
    Summary

    Good software with super simple user interface and affordable pricing for small to medium size businesses. Great customer service

    Positive

    Good software with super simple interface and affordable pricing for small to medium size businesses.

    Negative

    Uploading contacts can be simple and making utility messages should be made easy.

    Read More...
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