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What is ClickSend?

ClickSend provides a comprehensive suite of communication tools including SMS, MMS, Voice, Online Mail, Email, and Fax specifically designed for businesses. Our user-friendly messaging solutions are not only easy to utilize but also feature automation and integration capabilities, making them the choice of many reputable brands, organizations, and developers worldwide.

Accessible to everyone, ClickSend can be used through our intuitive Dashboard, mobile application, versatile API, or through over 900 integrations available.

Additionally, we offer round-the-clock support and ensure rapid delivery through a secure and dependable platform.

With services ranging from SMS marketing and notifications to bulk mail deliveries conducted right from your browser, over 90,000 businesses globally rely on us for their communication needs. Our commitment to a 100% uptime guarantee and ultra-fast direct routes ensures that messaging remains consistent and reliable across all channels.

From small enterprises to large corporations, ClickSend facilitates billions of messages across the globe through its extensive network of 232+ direct carrier connections. Furthermore, our pay-as-you-go pricing model allows businesses of any size to effectively manage their communication expenses. This is why ClickSend is the ultimate solution for business communications, streamlining processes and enhancing connectivity.

Pricing

Price Starts At:
$20 minimum topup
Price Overview:
Pay for what you use.
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, ClickSend provides an API

Screenshots and Video

Company Facts

Company Name:
ClickSend
Date Founded:
2013
Company Location:
Australia
Company Website:
www.clicksend.com/en/
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Product Details

Deployment
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Chromebook
Training Options
Documentation Hub
On-Site Training
Video Library
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

ClickSend Categories and Features

Unified Communications Software

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Transactional Email Service

A/B Testing
Contact Database
Dynamic Content
Email Monitoring
Mailing List Management
Reporting/Analytics
Spam Check
Template Management

SMS Marketing Software

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Online Fax Service

Alerts / Notifications
Cloud Storage
Electronic Signature
Fax via Email
HIPAA Compliant
Large File Support
Local Phone Numbers
Mobile Access
Toll Free Numbers

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Cloud Communication Platform Software

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

More ClickSend Categories

  • Reviewer Name: Wang S.
    Position: Assistant
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great for managing integrated SMS, e-mail and more

    Date: Jun 01 2022
    Summary

    Very responsive and caring customer service. The best thing about this platform is the availability of wide choices like I can use their services for SMS, MMS and even physical letters & Postcards.

    Positive

    Great for managing integrated SMS, e-mail and postcard marketing.

    Negative

    N/A.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Quand
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Amazing

    Date: Jun 01 2022
    Summary

    Very good and professional. Loved lots of features they had to offer.

    Positive

    Everything was super smooth.
    Loved all the features as well as all the ease of access when using. Was amazing.

    Negative

    Setup was a bit difficult but it was not a problem.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Head Marketer
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Got me the help I needed

    Date: Jun 01 2022
    Summary

    Overall it's a pretty good product, could handle some minor UI tweaks but besides that it worked like a charm.

    Positive

    - The UI is very easy to navigate.
    - Really helpful customer support (Helped me a lot after I was having some issues).

    Negative

    - It can be difficult to find what you're looking for sometimes.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Manager
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    ClickSend: the best business messaging service out there!

    Date: Jun 01 2022
    Summary

    All in all, this company makes my life so much easier, knowing I can keep in touch with customers and staff. I have no problems with them and would highly recommend.

    Positive

    With ClickSend, it allows myself and my business to send quick and easy messages to customers and each other. It really makes my life easier to have all messaging services in one simple app.

    Negative

    Honestly, I don’t have a problem with this company, I just love it.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Employee
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Easy to set up

    Date: Jun 01 2022
    Summary

    Overall it’s super dependable and I would recommend others to use ClickSend as well.
    ClickSend is really easy even for someone like me who isn't the most tech savvy person

    Positive

    It’s pretty easy to setup and navigate. It’s not rocket science.
    Great for everyday communication with customers.
    Super affordable.

    Negative

    Nothing really, I enjoy using ClickSend. Sometimes I wish it was a little faster.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Head
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great

    Date: Jul 09 2022
    Summary

    Overall its the best to use, it makes SMS so much easier and in a mass degree. I would recommend this to anyone.

    Positive

    Everything, it was simple to use and very efficient. It helped me do things that I couldn't otherwise.

    Negative

    It takes some time to setup, but overall it's easy to get used to.

    Read More...
  • Reviewer Name: Gerlad L.
    Position: Roblox Studio Item Maker
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    ClickSend is extremely useful

    Date: Jul 03 2022
    Summary

    ClickSend is very useful and I would recommend it to people who like to message many people, and many of my friends use it to send emails to me.

    Positive

    How easy it is to message someone or send an email which is really good for people who like to message/email friends or co-workers.

    Negative

    The character limit is pretty small but it works perfectly fine.

    Read More...
  • Reviewer Name: Lowri J.
    Position: Lead beauty therapist
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    ClickSend is simply great

    Updated: Apr 22 2022
    Summary

    Overall, ClickSend has been great for sending SMS in bulk, and the price is very reasonable for the excellent service.

    Positive

    Sending SMS is quick and easy and importing contacts is very simple and intuitive. The customer service is also excellent as my questions were answered very quickly.

    Negative

    I haven't come across any significant cons, but more free credit would be great.

    Read More...
  • Reviewer Name: Eli M.
    Position: Management Director
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    ClickSend review

    Updated: Jun 01 2022
    Summary

    Overall I really enjoyed the application. It was very easy to grasp as a newcomer to the app, and it was very simple to use. I enjoyed the graphical interactive and UI because it was pleasing to my eye. The app was organized very well organized everything was in the place that I would think it would be. Overall, a very good and pleasing app to use! I really enjoyed the amazing customer service as well, and the app was well-priced.

    Positive

    ClickSend was a very easy to use tool and it was very easy to grasp as a newcomer. I have not used many tools such as ClickSend in my past, and it was very easy to pick up as a newcomer. I loved its graphical interface as a new user and thought it was very simple to use overall. Furthermore, in my opinion, everything was very aesthetically pleasing to use. The customer service provided was phenomenal and the app overall was very good and made it easy to send messages.

    Negative

    Overall, I really enjoyed the product. The UI was pleasing, and the actual interaction within the app was pleasant. I do not have much bad to say about the product and I really liked it.

    Read More...
  • Reviewer Name: Nicholas L.
    Position: CEO
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Amazing service

    Date: Jun 01 2022
    Summary

    I love this service / product! It has made my life and my team's life much much easier. Thank you so much!

    Positive

    Hey! I really love ClickSend. It is easy to use, and has really great features! The pricing is not bad at all either, and I highly recommend this product

    Negative

    There really are not any cons. I have no issues with this product.

    Read More...
  • Reviewer Name: Lance J.
    Position: Chief marketing officer/Digital marketing manager
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Amazing Service

    Date: Jun 01 2022
    Summary

    I would definitely recommend using this service as it made my life 100% easier and I see myself using this service in the future as well as recommending this service to others.

    Positive

    Emails sent out very quickly, worked as planned, no API downtime, very easy to use once you get the hang of it. I used this service as a method to mass email market to my customers and all of the emails sent generating more activity on my website.

    Negative

    Although it is a wonderful program, starting was a little tough but it takes virtually little to no time to learn how to use the service.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Director
    Has used product for: 1-2 Years
    Uses the product: Monthly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    One of the Better Products I Have Seen

    Date: Jun 01 2022
    Summary

    This has been my go to program for a while and gets the job done well every time. Had one concern and support got it solved quick.

    Positive

    -Easy to setup
    -Relatively cheap for the value it provides
    -Very versatile and can be used for a variety of reasons

    Negative

    -Was not used to the system so it took a while to get acquainted with

    Read More...
  • Reviewer Name: Jacob A.
    Position: Virtual Assistant
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great Software

    Date: Jun 04 2022
    Summary

    This software is easy to use. Allows fast communication between companies and its features are super rich.

    Positive

    This app is superb. It can handle Email and MMS with ease. I love it as It makes communication way easier for me.

    Negative

    At first it was a little slow and glitchy, but it turns out that my device was causing the problem. Now that the matter has been resolved I'm happy as I don't have any problems now.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Computer engineer
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great experience

    Date: Jun 01 2022
    Summary

    I am happy with the program's pricing and features, and I believe that using it will help me improve my revenue. And I believe it still has to be enhanced, not only in terms of customer service but also in terms of other features.

    Positive

    The Email to SMS feature is one of my favorite features of this application. It syncs seamlessly with my Outlook and Gmail accounts. Its strengths assist us in filling some of the gaps in our email campaigns, allowing us to improve the effectiveness of our marketing initiatives. I also prefer ClickSend because it is simple to set up and use, which saves me a lot of time and allows me to focus on the more important aspects of my business.

    Negative

    I wish they had a better customer service team so that when I contact them, I can get a response quickly. They haven't followed up in any way. Because the business is time-sensitive, the problem should not be left unsolved.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Employee
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Game Changer

    Date: Jun 01 2022
    Summary

    I am so glad to use this service. I believed that it has lead to a growth in sales after implementation. Would definitely recommend!

    Positive

    The service team was helpful and amazing, they supported me throughout implementing ClickSend and answered any questions I had. I was highly impressed by the speed and reliability of the service. I love the features offered and it has been a great support in my company.

    Negative

    I had some trouble setting up but the service team helped me immediately. Otherwise, ClickSend has been working flawlessly.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Marketing Associate
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great product for all marketing managers and business owners.

    Date: Jun 01 2022
    Summary

    Amazing product, great design, really cant go wrong with how easy it is to use and how much it helps.

    Positive

    Works great, easy to use, helps managers, CEOs, and the like get in touch with their employees to help with marketing, reminders, and more. It really is a great and helpful product.

    Negative

    Can be a bit buggy at times and flat out not work until it is reset.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Coo
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Love this tool

    Date: Jun 01 2022
    Summary

    Overall, this is a great product/ tool that every business should implement to create a seamless chain of communication. It is vital to implement this technology for day to day use!

    Positive

    ClickSend has been an amazing tool that I use daily! It is super innovative and helps me run the tasks needed to keep my business afloat. The interface is easy to navigate and overall the platform is very responsive. Excited to see what the future holds for this tool! 10/10 would recommend to friends and family.

    Negative

    I hope that in the future the tool will be updated to be accessible to a larger audience. I am unsure of what devices can access this tool.

    Read More...
  • Reviewer Name: Steve G.
    Position: Manager
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Ease of Use

    Date: Jun 01 2022
    Summary

    Overall, I would definitely recommend this product because its easy to use and understand. The pricing is also fair with few cons.

    Positive

    Great amount of features, being able to use the API for all these different ways of communication, like SMS and email, are great. Pretty easy to use and understand. Pricing is also fair.

    Negative

    There really isn't much cons but more features would definitely be better.

    Read More...
  • Reviewer Name: Jadias C.
    Position: Video Editor
    Has used product for: Free Trial
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Perfect!

    Date: Jul 10 2022
    Summary

    Perfect application, a must-have in the future. No flaws in my eyes, when I imagine the perfect app for what I do, I see this.

    Positive

    Wow! Not much to say here, pretty flawless. Extremely easy to use, great user interface, very good support, and offers a great free trial!

    Negative

    Also not much to say here, I would like to say that the color palette of the app could be a bit better though.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Owner
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great for Marketing!

    Date: Jun 01 2022
    Summary

    My overall experience was very positive. I was using this to start an SMS marketing campaign for my small business and so far have had very little issues setting it up and using it.

    Positive

    The product was easy to use, incredibly fast, and did not take much time to setup. Great for starting SMS marketing.

    Negative

    I think the integration with other services could be better done.

    Read More...