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What is ClickSend?

ClickSend provides a comprehensive suite of communication tools including SMS, MMS, Voice, Online Mail, Email, and Fax specifically designed for businesses. Our user-friendly messaging solutions are not only easy to utilize but also feature automation and integration capabilities, making them the choice of many reputable brands, organizations, and developers worldwide.

Accessible to everyone, ClickSend can be used through our intuitive Dashboard, mobile application, versatile API, or through over 900 integrations available.

Additionally, we offer round-the-clock support and ensure rapid delivery through a secure and dependable platform.

With services ranging from SMS marketing and notifications to bulk mail deliveries conducted right from your browser, over 90,000 businesses globally rely on us for their communication needs. Our commitment to a 100% uptime guarantee and ultra-fast direct routes ensures that messaging remains consistent and reliable across all channels.

From small enterprises to large corporations, ClickSend facilitates billions of messages across the globe through its extensive network of 232+ direct carrier connections. Furthermore, our pay-as-you-go pricing model allows businesses of any size to effectively manage their communication expenses. This is why ClickSend is the ultimate solution for business communications, streamlining processes and enhancing connectivity.

Pricing

Price Starts At:
$20 minimum topup
Price Overview:
Pay for what you use.
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, ClickSend provides an API

Screenshots and Video

Company Facts

Company Name:
ClickSend
Date Founded:
2013
Company Location:
Australia
Company Website:
www.clicksend.com/en/
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Product Details

Deployment
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Chromebook
Training Options
Documentation Hub
On-Site Training
Video Library
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

ClickSend Categories and Features

Unified Communications Software

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Transactional Email Service

A/B Testing
Contact Database
Dynamic Content
Email Monitoring
Mailing List Management
Reporting/Analytics
Spam Check
Template Management

SMS Marketing Software

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Online Fax Service

Alerts / Notifications
Cloud Storage
Electronic Signature
Fax via Email
HIPAA Compliant
Large File Support
Local Phone Numbers
Mobile Access
Toll Free Numbers

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Cloud Communication Platform Software

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

More ClickSend Categories

  • Reviewer Name: Nils W.
    Position: Unternehmer
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Awesome automatic service

    Date: May 23 2022
    Summary

    Awesome service that i like and will never miss again. Easy to use and a fair price structure. I like it so much.

    Positive

    Automatically sending sms and mails to my customers. I love this service and the cheep price structure.

    Negative

    Newsletter has very much informations, maybe too much for my opinion.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Senior Technician
    Has used product for: Less than 6 months
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Clicksend Review

    Date: Jun 01 2022
    Summary

    Overall, this is an amazing tool that lots of businesses can benefit from from the wide range of communications available to reach out to their customers.

    Positive

    I love the idea of this as it can be useful to many companies trying to reach out to their customers. I like the fact that there are not only text SMS messages but that there are other ways of reaching out such as fax.

    Negative

    One thing that can be improved is the fact that messages cannot be sent from Alexa or Google Home devices. I believe that this integration would be very useful to lots of customers.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Finance Supervisor
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The Best Messaging System On The Market.

    Date: Jun 01 2022
    Summary

    I have been using ClickSend for over a year now and I am absolutely in love with it. It's the best messaging system on the market. I've tried other apps and they all feel cluttered and overwhelming. ClickSend offers a seamless interface that is easy to use and has never crashed on me once! I can't imagine living without it.

    Positive

    ClickSend allows me to easily communicate to my employees with little work on my end. I can ensure that all my messages are send quickly and securely through message, which is much better for my company, in a day and age where everyone has a phone.

    Negative

    I have no dislikes. This is literally the best messaging system I have used to date, and makes the entire process of communicating streamlined and easy to understand.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Software engineer
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Wonderful experience

    Date: Jun 01 2022
    Summary

    Great experience so far and I would highly recommend if anyone is in need of this give it a go I will definitely purchase again in the near future!

    Positive

    Amazing time using the item with such nice easy to understand instructions and works like a charm I have zero regret purchasing this and I can see myself purchasing again some time in the future.

    Negative

    For the price I was a bit concerned but works great I would suggest just be careful as mishaps can happen over all love it!

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Doctor
    Has used product for: Free Trial
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    ClickSend

    Date: Jun 01 2022
    Summary

    The best thing ever just give it a try. They have a free trial with zero charge so don’t be shy and give ClickSend a try!

    Positive

    ClickSend is very easy to use and I think that everyone should be using it. The sign up was very easy and I was using ClickSend right away!

    Negative

    There is zero flaws in my eyes and I think that there are none.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Controller
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great for T infrastructure

    Date: Jun 28 2022
    Summary

    Great for intermediate to experienced users and easy access and monitoring. 5 stars better then the other programs I have used and have tested out with my team.

    Positive

    Organized, able to monitor all systems and applications. Easy to manage for existing users and experienced users.

    Negative

    Might be hard for beginners to manage. Pricing could be an issue but usually not as businesses will pay for it.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Manager Lead
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Super compatible interface

    Date: Jun 01 2022
    Summary

    Overall the experience is absolutely mesmerizing. From the interface being so friendly to the mass messages being so perfect. ClickSend is something I will recommend to all my future employers.

    Positive

    The overall interface of ClickSend is not only welcoming, but very much easy to pick up and get started. Never have I felt so much like I’ve done something before, that I haven’t.

    Negative

    The one thing that could be fixed is the character limit being too short, but even that is something that can be looked at as a positive from a perspective to keep messages short and too the point.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Employee
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    THIS PRODUCT IS OUT OF THIS WORLD

    Date: Jun 01 2022
    Summary

    100/10 Product would buy it again. I've already told my family and friends about it and they are just as excited about it as me.

    Positive

    It's so easy to use and there were no troubles whatsoever in the process It made things so easy for me and blew me out of the water with how efficient it was.

    Negative

    NONE there are no cons this product is so good I'm so glad I purchased this it honestly is life-changing.

    Read More...
  • Reviewer Name: John F.
    Position: Writter
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 10,000 - 19,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Why ClickSend is amazing

    Date: Jun 23 2022
    Summary

    Overall this is a super good app, Priced very good and has nice support, a 9/10. Amazing app I use this weekly for my needs.

    Positive

    It's a really good tool website, their pricing is very good, there is even a free trial. Super easy to use.

    Negative

    Can't do it on computer. Site is a little buggy for me at least! But there is no more cons after that.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Marketing
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The best messaging provider

    Date: Apr 19 2022
    Summary

    Overall, by far the best messaging provider. I have been looking for a service that would allow me to send sms texts in bulk and I came across ClickSend. Things were very easy to get started and I have been very pleased so far. The cost was also very reasonable compared to others and I like that fact that I only have to pay for this service when I use it.

    Positive

    Super reliable and easy to use. Great price and a heap of integrations. We got up and running in minutes.

    Negative

    No major cons encountered. Could probably have better tutorials.

    Read More...
  • Reviewer Name: Richard M.
    Position: Accountant
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    ClickSend Review

    Date: May 23 2022
    Summary

    Once the information is in the program we find it easy to use, cost efficient and wouldn't be without ClickSend to run our communications.

    Positive

    We run a trucking business so need to send out a roster to our drivers. This changes daily as do the drivers so the ability to select who needs to get the message makes logistics so much easier. Any notification during the day is a simple click and send. The ability to set up categories is great, we have drivers, shareholders and owners. This makes it easy to find who we need to message.

    Negative

    I guess it was just different to what we had previously used so it took a bit to set up and get used to using.

    Read More...
  • Reviewer Name: Amanda S.
    Position: Marketing
    Has used product for: 2+ Years
    Uses the product: Monthly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Massive improvement in loan repayments being made

    Date: Apr 28 2022
    Summary

    Whenever there's a public holiday we need to contact our customers about changes to repayments billed that day. It's so easy to upload a list of contact numbers from our system and send a message to affected customers.

    It's amazing to see how quickly customers receive messages and take action. They just weren't seeing their reminder emails.

    Our tech lead connected it to our loan management system so repayment reminders automatically get sent 3 days before they're due. This has had a huge impact on repayments being made on time. The boss loves it - for a few cents, our collections team save so much time chasing overdue payments.

    Positive

    It's so quick and easy to send a campaign, the application is pretty intuitive.
    Connects easily with the software we use.

    Negative

    We didn't prepare for the sudden surge in loan repayments and calls requesting extensions the first time we sent a campaign. We made sure to be ready the second time!

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Customer Service Representative
    Has used product for: Free Trial
    Uses the product: Weekly
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Overall good review

    Date: Jul 03 2022
    Summary

    A great product that I will be using in the future. I will recommend this product to family and friends.

    Positive

    I liked the diversity in ways of using the product. I loved the sleek design and overall smoothness.

    Negative

    My only cons are a bug I encountered, although the support team was quick in assisting me.

    Read More...