What is Cobrowse.io?

Cobrowse.io offers a groundbreaking co-browsing solution designed to enhance customer support by allowing agents to interact with clients' online or mobile experiences in real time. This live screen-sharing feature empowers agents to guide customers through complex processes, address problems, and deliver accurate responses to their questions. The platform integrates effortlessly with a range of customer service applications while emphasizing user privacy, featuring automatic redaction tools to safeguard sensitive information. By implementing Cobrowse.io, organizations can boost agent efficiency, reduce resolution times, and improve customer satisfaction through more personalized and effective interactions. This innovative approach ultimately strengthens the bond between customers and support representatives, leading to a more positive overall experience. As a result, businesses are better equipped to meet their clients' needs in a rapidly evolving digital landscape.

Pricing

Price Starts At:
$18 per month
Free Version:
Free Version available.

Screenshots and Video

Cobrowse.io Screenshot 1

Company Facts

Company Name:
Cobrowse.io
Date Founded:
2018
Company Location:
United States
Company Website:
cobrowse.io

Product Details

Deployment
SaaS
Mac
iPhone
iPad
Android
On-Prem
Training Options
Documentation Hub
Online Training
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Cobrowse.io Categories and Features

Remote Support Software

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback