What is CocoFax?
CocoFax is a web-based fax solution that enables users to send and receive secure faxes over the internet using any device. By facilitating online management of faxes, it effortlessly integrates into your everyday business operations. This service not only enhances efficiency but also provides a modern alternative to traditional faxing methods, making it an essential tool for contemporary workplaces.
Pricing
Integrations
Company Facts
Product Details
Product Details
CocoFax Categories and Features
Online Fax Service
Fax Server Software
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Worst Customer Service on the Planet
Date: Oct 21 2023SummaryTerrible, terrible, terrible. After three weeks of asking the sales dept. and the support dept., what their Enterprise pricing is, I gave up. They don't give a hoot about customer service. An associate told me, "What can you expect from a Chinese company?!!"
PositiveReally? Nothing. I would never use their service now even if they offered it to me for free. Never again!
NegativeAsked over 10 times what their Enterprise pricing is, and never received a reply. Even the support team could not get an answer from them. It is like there is zero sales support.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Set my work professionally and is great for sending faxes
Date: Aug 05 2021SummaryIt is a software that is one of the best and offers tools that can boost your business productivity at an affordable rate compared. I have used this software for more than 5 months and love how it helps.
PositiveThe coco fax software offers tools that allow me to organize tasks professionally. My clients always find it easy to collaborate with me on short notice. Sending faxes across this channel is also fast.
NegativeRecommend this software if you are looking for reliable online fax. The tool and menus are great.
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A Good & Cost Effective fax Solution for All Your faxes
Date: Sep 06 2021SummaryWhen you have cost effective solution like coco fax you’ll reduce the time to execute the faxing process. The software comes fully packed with ease of use features and simple UI deployment.
PositiveCocoFax software is simple to use with an informative dashboards on the assigned tasks and actionable. UX is good and provides a lot of features such as uploading, creating, sorting and sharing the fax document.
NegativeI come to express my loyal happiness working on this app. If in any case I come across any flaws I will update.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Quick notification through email and easy process
Date: Aug 22 2021SummaryI took some little time to come and recommend coco doc for a recommendable job. Indeed this fax service is worth for any business.
PositiveI receive fax notification straight from my phone anywhere. It is one of the most reliable innovation right now for anybody who still prefers sending and receiving faxes. The company is trusted and offers good pricing for its clients like me.
NegativeI don’t send faxes on a daily process but I do receive them more often because I have many partners who still use faxes. From my point of view the software delivers.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Very user friendly and allowed me to work remotely
Date: Aug 24 2021SummaryCocofax is incredibly easy-to-use software for sending and receiving a fax. I always find it easy to interact with my clients using this software.
PositiveCocofax is easy to navigate where you can do several works on the dashboard fast. I can operate it straight from my desktop without making any single step.
NegativeDoesn’t work when the network is down but I believe that is a minor issue every web-based software face.
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Reliable the easiest & affordable
Date: Sep 25 2021SummaryI'm glad to use this efficient software for all my fax needs. It has brought some sense of orderliness in the office by eliminating those huge machines.
PositiveHIPAA compliance making more secure than other competitors. It lower the cost of running an office work by eliminating toner, papers etc. I don't need to install anything on my device.
NegativeIt is a web based platform therefore comes with limitation of internet connectivity. You need to be connected to enjoy the service.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Has Well-designed dashboard
Date: Sep 06 2021SummaryA large reason for CocoFax is the service’s modern approach to faxing. It utilizes a basic yet effective online portal to make the process of sending fax incredibly easy. They have the addition of an iOS, the advanced tools of the CocoFax Messenger desktop client.
PositiveCocoFax has one of the best Well-designed dashboards. For security enthusiast like me, they are compliant to big authorities. Create a good environment for secure encryption and lastly, there Are no setup fees.
NegativeThe cheapest one only allows me to add 60 pages per month which is challenging sometimes because I do bulk.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Love the features of this software
Date: Aug 13 2021SummaryThis software beats the odds by being simple and reliable at the same time. Another advantage is that it is affordable if you compare the price list with other players. I have used it for months and love how it handles my faxes.
PositiveThey don’t sell my data to third-party sites making it safe and secure for businesses. The software is very accommodating to the current business model where everything is going virtually digital. Also, send and receive faxes very fast.
NegativeThe other software I use before for all my digital faxes was not enjoying security with clients that is why I chose coco fax.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great faxing experience.
Date: Aug 04 2021SummaryCocoFax is a good choice for business user as you can create your team to better manage the faxes. Now our entire office are using CocoFax and even some of our clients.
PositiveI didn't have a fax number before. CocoFax offers me a free fax number to send and receive faxes. The best thing is that I can install CocoFax's Google plug-in so that I can send faxes directly from Google Docs.
NegativeThey are very effective and helpful. I do not have to wait in the office. So I don't have anything dislike.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Consistence great work and customer service is to notch
Date: Sep 22 2021SummaryI highly recommend CocoFax for all business units where faxing solution is applicable.
CocoFax can be installed and configured without any technical knowledge. standard system admin can do it all within a short time.PositiveCocoFax is easy to configure with many customized parameters and can be done by anybody. The dashboard is easy and smooth.
NegativeThe desktop and mobile client only work when you connected to the internet. Even notification must be connected to wifi.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Improves business growth and goals by sealing agreements
Date: Aug 07 2021SummaryAfter initiating this software in the office everything started to change. We were having good relationship with our traders and were able to seal our business bond together.
Positive- The software is fast and can be used to send and receive fax anywhere in the world.
- You don’t need to buy anything or install some telecommunication gadgets in your office
- This company offers safe and secure channel
- Very reliable
- They care about their customers securityNegativeNot much at the moment since we have just left an another player with myriads of cons. This one is giving us what we wanted fully.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Advanced faxing options capable of sharing large files
Date: Sep 07 2021SummarySpeaking of fax software, there is a very good reason for this fax software to exist. Faxes are in fact treated like phone calls. This means there exist transmission time of each fax message. The good about CocoFax technology is you are able to see if the recipient received it and track your conversation.
PositiveYou’ll meet one of the straightforward, Simple, multi-platform faxing software. I am also happy about the way they handled me and notice they have an extensive customer service.
NegativeI don’t know if they can come up with customized numbers whereby I use my country CODES numbers.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Easy to use and convenient
Date: Sep 08 2021SummaryHaving this software is a good solution because we can send occasional fax. It comes with lots of advantages compared to a fax machine. You can save time and have zero paperwork at the workplace.
PositiveWhen you have this software you’ll notice that it is easy to use and convenient. CocoFax works well as a solution and I am happy that I no longer need to have a fax machine in the office.
NegativeWe only have one account which is associated with an individual email. it would be better if this could be maintained as a company solution where multiple reps. can log in to their accounts.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Email to fax.
Date: Aug 04 2021SummaryI have to work remotely during the quarantine period, so I can't deliver the necessary documents physically. CocoFax helped me solve this problem and bring great conveniences to my work.
PositiveCocoFax enable me to send faxes online and makes faxing more convenient. The most important is the excellent fax quality. I can easily check faxes via email or even via my phone.
NegativeWhen using CocoFax, I did not encounter any difficulties or dislikes.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Very Innovative Online Fax Solution
Date: Aug 19 2021SummaryOverall it is very good tool for fax the documents all over world from any e-device. It provided Fax Preview before sending, Scheduled delivery, Labelling etc. are the key features. Their support system also very good and work 24 x 7 for providing resolutions. All faxes sent will be saved over the cloud and storages and can be accessed by keywords. Very good tool for managing the fax.
PositiveCocoFax is feature loaded online fax solution which enable user to fax the documents very easily. They provide Free Fax numbers and it can be access from any e-device. Report also generated for the number of faxes has been done. The best thing is that, the fax document is completely secure from cyber attacks and it can be used for any country means we can connect with client all over the world. No software required and user can fax with mail, phone or even by Email.
NegativeThere is no specific issues we faced so far however user interface can be little updated. User rights can be added for managing the system and doing fax.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
cocofax saves my time.
Date: Aug 06 2021SummaryIt works perfectly in my mobile phone and we can send international faxes to our supplier and other members will get a copy of the faxes as well.
PositiveI often receive spam faxes. But after using cocofax, I can now set up a blacklist easily to block these spam faxes. It's a perfect option for business user as you can set your own team to manage the fax number.
NegativeI haven’t used it for a long time, and I haven’t found any problems for the time being.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Such an amazing fax service you cannot imagine!
Date: Aug 10 2021SummaryWith Cocofax, i can fax on my phone everywhere, anytime. I am not required to touch a fax machine to do that. It has brought big convenience to my life.
PositiveFax process becomes easier with the help of Cocofax. It is full of ease to use and it can enable me to touch an international faxing.
I have been benefited a lot by its feature of "email to fax". I can edit the content or add any files on the dashboard. After that, the file will be sent as a fax file to the recipient's fax machine.NegativeI enjoy it a lot, it's really the best service I have ever used.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great support from the customer representative
Date: Aug 18 2021SummaryI personally use cocofax, though not often to send and receive all my faxes. You’ll receive free fax number upon completing the purchase which will be your communication channel with whoever you want to send fax. Right now I recommend this software for the good job.
PositiveYou are assured of great support by the able team. Concerning the software I think it is a wonderful fax provider that is much better than others- reliable and fast.
NegativeI am happy with cocofax and how it functions. All the features that are here are exactly what I was looking for and they are working properly.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Cooco fax is more convenient for sending a fax internationally
Date: Aug 05 2021SummaryOne of the best things to happen in the digital cycle is the migration from a fax machine to digital fax offered by coco fax. It’s fast and better than the predecessor by far.
PositiveA very easy and simple way to collaborate with your people. You only need to enter the recipient number and then upload your document on the platform. Just like that – Hit the send button to finish your job.
NegativeAfter using this software for close to six months I have not seen any fault associated with the developers. The software is great.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
I no longer need an actual fax machine.
Date: Aug 06 2021SummaryCocofax is so convenient that you no longer need a real fax machine. Although we can share documents via email, for security reason, there are still some agency required to fax important document.
PositiveI'm able to get the notifications whether my fax was sent successfully or failed, and it will auto resend when failed. In the meantime, it saves all my faxing record so I can check or send at anytime I want.
NegativeNothing, it makes my company no longer need an actual fax machine and speed up the faxing process.
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