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What is CocoFax?

CocoFax is a web-based fax solution that enables users to send and receive secure faxes over the internet using any device. By facilitating online management of faxes, it effortlessly integrates into your everyday business operations. This service not only enhances efficiency but also provides a modern alternative to traditional faxing methods, making it an essential tool for contemporary workplaces.

Pricing

Price Starts At:
$9.99 per month
Price Overview:
Starting from $9.99 for 60 pages/month (1 month plan). All of our products come with a 30-day money-back guarantee if it doesn't work for you.
Free Version:
Free Version available.
Free Trial Offered?:
Yes

Screenshots and Video

Company Facts

Company Name:
CocoFax
Date Founded:
2019
Company Location:
Singapore
Company Website:
cocofax.com
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Product Details

Deployment
SaaS
Windows
Mac
Android
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

CocoFax Categories and Features

Online Fax Service

Alerts / Notifications
Cloud Storage
Electronic Signature
Fax via Email
HIPAA Compliant
Large File Support
Local Phone Numbers
Mobile Access
Toll Free Numbers

Fax Server Software

Archiving & Retention
Automated Routing
Delivery Management
Email to Fax
Fax to Email
FoIP
Whitelisting / Blacklisting
  • Reviewer Name: Courtney L.
    Position: CEO
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Happy with the overall performance of this fax software

    Date: Aug 07 2021
    Summary

    We used to waste a lot of money buying toners and paper for my old fax machine. With the entrance of coco fax things are orderly and clean. The software is a beacon of hope to my investments.

    Positive

    Coco fax does the work better than the one we use to send fax before. It has a lot of features that enhances team work and makes everything looks organized. I love the fact that it’s secure.

    Negative

    I was afraid of going digital with faxes but after the free trial I found out how fruitful this software can be on my business.

    Read More...
  • Reviewer Name: Robert W.
    Position: Animal Care Assistant
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Addresses all my fax needs

    Date: Aug 14 2021
    Summary

    Right now I do not need a fax machine or install anything. Cocofax is enabling us to achieve sending and receiving faxes professionally. The price is reasonable and not over the ceiling others.

    Positive

    A good software for sending /receiving faxes for your business. I find this software user friendly. Every tabs inside the software is self-explainable meaning that anyone can operate.

    Negative

    We have not come across any issues concerning the usage. This software is working well and has been very beneficial to my work.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Program Administrator
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The best fax software I've ever used.

    Date: Aug 03 2021
    Summary

    CocoFax allows us to upload files to fax, thus we are getting rid of our dependence on fax machines. This improves our working efficiency and more importantly, improves accuracy, and it's seamless with business operations.

    Positive

    I have to say that their customer service is so great, they'll answer any questions you encountered while using the free trial. So I subscribed to their service before the free trial ends.

    Negative

    I don't have anything negative to mention here. I'm a huge fan!

    Read More...
  • Reviewer Name: Dakota .
    Position: Marketing Coordinator
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Simple way to fax.

    Date: Aug 05 2021
    Summary

    It enable me to choose the fax cover, and I can schedule the time to send faxes. I will be a loyal customer of cocofax and highly recommend to all of you.

    Positive

    Cocofax is an effective method to allow multiple people to fax at the same time, and you don't need to be well trained to use CocoFax. It allows us to fax from smartphone easily.

    Negative

    CocoFax is a great fax service provider. There was nothing to dislike.

    Read More...
  • Reviewer Name: Joann H.
    Position: Coordinator
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    No need for a fax machine this is the simplest method of sending faxes

    Date: Aug 06 2021
    Summary

    In my virtual office, I enjoy working on this fax software because it gives me room to scan and fax my documents. I don’t have to make even a single step to perform the operation which is a huge plus for a busy body like me who wants to save time and concentrate on other productivity matters.

    Positive

    Things are changing fast and in this century they are doing away with a fax machine or a line. People are going digital and faxes are not left out. This software creates for me an environment where I can receive and send faxes at the comfort of my laptop or Smartphone.

    Negative

    This is a digital process and much better than the fax machine which comes with myriads of the problem here and there.

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  • Reviewer Name: Takako S.
    Position: Courier
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    I can receive and send faxes anywhere with coco fax

    Date: Aug 14 2021
    Summary

    We launched this software at the beginning of the year to help us secure fax services. So far they have proved to be worth the money. I highly recommend them to anyone looking for an online fax provider. You’ll get a free fax number to get you started. Thank me later.

    Positive

    The security is great offering me a secure channel to send my faxes without thinking otherwise. O love the way they have integrated google features here making it easy and fast to operate. They have a great customer care support team.

    Negative

    Not at all I did not see any cons so far. The software is wonderful for all the jobs they have assigned it to do.

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  • Reviewer Name: Villy B.
    Position: Product Manager
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Easy to send faxes online!

    Date: Aug 02 2021
    Summary

    I can send and receive faxes in a more convenient way. I can check all my faxes in any devices by accessing my cocofax account, which is very helpful for me to track faxes. I can process faxes quickly and improve my workflow.

    Positive

    CocoFax makes it easier to send and receive fax messages online which is much cheaper than actual fax machine.

    Negative

    Nothing to dislike. I really enjoyed cocofax so far.

    Read More...
  • Reviewer Name: Lisa S.
    Position: Air Conditioning Engineer
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    I can now receive and send faxes digitally

    Updated: Aug 17 2021
    Summary

    On matters of faxes I have enjoyed using this software. You can handle as many notifications as you want because the software will sort everything for you. They have one of the most affordable package compared.

    Positive

    One of the new tools when you want to send faxes through digital means in the new era. You can as well customize the features to allow you send and receive your faxes through google drive or mail. Very light dashboard and easy …..

    Negative

    Most clients don’t use this feature to operate their business but still one of the best you should consider for your business.

    Read More...
  • Reviewer Name: Vera L.
    Position: President
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    All in one fax solution for my growing business

    Date: Aug 10 2021
    Summary

    Coco fax comes with superb convenience because I can send and receive my faxes at the comfort of my home or desk. I can use a Smartphone or computer to get the deal done. This is the smart way to get connected and has proved to be fruitful.

    Positive

    Customized to accept fax from Gmail and can operate in google drive and sheets. Very efficient in sending /receiving fax. They provide a free fax number and they don’t require a credit card for that.

    Negative

    Only operate under internet connectivity and does cannot be installed on my office machine. However, that is not a big issue.

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  • Reviewer Name: Marcelina W.
    Position: Laboratory Technician
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Support my business very effectively

    Date: Aug 18 2021
    Summary

    The manual process of sending faxes used to consume a lot of energy & time. With coco fax in the market, we are happy to boost our productivity and save more time for other businesses. Fully customized to meet my demands. Also allows me to use google integration and other formats.

    Positive

    Cocofax is reliable when it comes to fax services because they offer a secure product for all. I save a lot of time working on this software because it does most of the core duties such as sorting my files.

    Negative

    Cocofax has few limitations or non for that matter. My experience with this fax software was a success. For now, let us enjoy the tool. Cheers!!!

    Read More...
  • Reviewer Name: Steven B.
    Position: Administrator
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Cocofax has been a lifesaver for us

    Date: Aug 08 2021
    Summary

    Thanks to the developers of this software because they come with simple and easy-to-use software. That way I was assured of saving my time and use it on other business goals. Another experience to share is that this software allows me to use smartphone and email features making it more efficient and user-friendly.

    Positive

    One thing I love coco fax is that the software is very simple and easy. If you are looking for something efficient and transparent for all your faxes then coco fax is your mate. I can use it on my smartphone and send it by mail too.

    Negative

    From the beginning until now haven’t met any feature or menus that need some tweaking. The software work as usual and is very easy to use.

    Read More...
  • Reviewer Name: Greaney M.
    Position: Data Analyst
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    New way to send faxes- better than the machine

    Date: Aug 24 2021
    Summary

    Our team loves using it because everyone knows how to handle the dashboard unlike other software vendors who come up with big names and complicated menus. This one is simple.

    Positive

    You can work and finish your job very easily without going anywhere or operating any machine-fax machine. Very cost-efficient because there are no current bills.

    Negative

    If you compare this software and fax machine then you’ll agree with me that it doesn’t have any shortcomings at all.

    Read More...
  • Reviewer Name: Kathryn J.
    Position: Lecturer
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great customer care and services

    Date: Aug 16 2021
    Summary

    After my trial we decided to deploy fully CocoFax. Since then we have never looked back because a lot of positive happen. We managed to secure our deal because we were able to reach big companies that use faxes as their mode of communication.

    Positive

    They have a good team and when contacted solves all the problems at ones. When it comes to CocoFax software, the interface is wonderful and smooth. Helped me get few couples of agreement that used to take ages to mature.

    Negative

    They know how to solve any issues with this product if you contact them. For now, they have done good for my business.

    Read More...
  • Reviewer Name: Dylan H.
    Position: Specialist
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Allows email to fax functionality

    Date: Aug 05 2021
    Summary

    This is one of the best-integrated fax software I have ever seen. You can use different platforms such as web app, on your Mac app, android or integrate it on Google. It has a lot of features that are easy to explore.

    Positive

    This software allows me to send fax from my email- Yahoo, Gmail, or any other. I don’t have to buy toners and equip my office with a landline to connect to a fax machine.

    Negative

    This software has no problem and has been very useful. It’s 10x better than the traditional model.

    Read More...
  • Reviewer Name: Victor N.
    Position: VP
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Online Fax

    Date: Jun 26 2020
    Summary

    I can send faxes from my smartphone or personal computer and receive an email notification whenever I get faxes.

    Positive

    You can send and receive faxes from anywhere on any device. Easy to understand and use. It's a very great app that I love it a lot.

    Negative

    I think the price is a bit high, but overall it is acceptable.

    Read More...
  • Reviewer Name: Dave M.
    Position: Senior Designer
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great Fax Service

    Date: Jun 23 2020
    Summary

    Very fast & smooth to send faxes as in PDF. I don't really need a fax machine, or a dedicated line for this, much cheaper online fax service. If you have some business partners to handle, fax exchange via CocoFax would definitely help.

    Positive

    I used it to send file copies and refills to several of my clients in North America. It proves to be very helpful. Rare delays and always delivered in time.

    Negative

    Nothing really I dislike. Their page design and really smooth and comfortable. Liked it.

    Read More...
  • Reviewer Name: Hector K.
    Position: Project Manager
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    No need for a machine!

    Date: Jun 26 2020
    Summary

    I have used CocoFax for several months and now there is no need for me to have a physical fax machine. This has saved me money because there is also no need for paper, ink, and any other supplies. The security of this service makes me feel safe about my business documents. Still, it is very cost-effective.

    Positive

    I can easily store all the electronic files and documents via CocoFax. I do not want to get messed up with papers.

    Negative

    Other than that there could sometimes be slow due to network connection. It's been good so far.

    Read More...
  • Reviewer Name: Grace J.
    Position: Assistant
    Has used product for: Free Trial
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Works good

    Date: Jun 24 2020
    Summary

    Anyway, it was more convenient to transfer files to the customers and a good way to manage these documents. I would like to recommend this product to all of you as you can have a free trial first to experience the features.

    Positive

    I can send the fax at any time I want. What's more, it can accept a lot of faxes at the same time and there is no limit for the fax size. All the faxes files can be saved electronically. Plus, Cocofax also supports the mobile app and I got a sending status via email after I sent faxes.

    Negative

    I haven't found any other cons with the software that the customer service hasn't been able to help me understand.

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  • Reviewer Name: Kelsey L.
    Position: Legal Assistant
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Super easy to fax via this product

    Date: Jun 23 2020
    Summary

    I use it to fax my business partners. It's been good so far. They've got the right documents and copies needed in time. My partners and me are all thinking about it to be easy and useful.

    Positive

    All I need to do to send a fax is just to drag the files and drop them in the place. Hit 'Send', then everything is done with me. My partner will then receive my faxes in very short minutes.

    Negative

    They have very busy customer support. Sometimes I am late replied. But it is OK.

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  • Reviewer Name: A Verified Reviewer
    Position: Marketer
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The modern tool to handle faxes

    Updated: Jul 18 2020
    Summary

    If you use fax heavily at your company, a digital fax manager is a must for you. CocoFax has been extremely useful in that aspect.

    Positive

    - Has a very simplified interface that helps us instantly scan something and fax it out without having to handle all the physical documents.

    Negative

    - The limited file size can be a problem if you want to send heavily loaded statistics etc.

    Read More...