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What is CocoFax?

CocoFax is a web-based fax solution that enables users to send and receive secure faxes over the internet using any device. By facilitating online management of faxes, it effortlessly integrates into your everyday business operations. This service not only enhances efficiency but also provides a modern alternative to traditional faxing methods, making it an essential tool for contemporary workplaces.

Pricing

Price Starts At:
$9.99 per month
Price Overview:
Starting from $9.99 for 60 pages/month (1 month plan). All of our products come with a 30-day money-back guarantee if it doesn't work for you.
Free Version:
Free Version available.
Free Trial Offered?:
Yes

Screenshots and Video

Company Facts

Company Name:
CocoFax
Date Founded:
2019
Company Location:
Singapore
Company Website:
cocofax.com
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Product Details

Deployment
SaaS
Windows
Mac
Android
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

CocoFax Categories and Features

Online Fax Service

Alerts / Notifications
Cloud Storage
Electronic Signature
Fax via Email
HIPAA Compliant
Large File Support
Local Phone Numbers
Mobile Access
Toll Free Numbers

Fax Server Software

Archiving & Retention
Automated Routing
Delivery Management
Email to Fax
Fax to Email
FoIP
Whitelisting / Blacklisting
  • Reviewer Name: Jeremiah W.
    Position: Electrical Engineer
    Has used product for: Free Trial
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Reliable & excellent software for receiving and sending faxes

    Date: Sep 08 2021
    Summary

    This is the software we chose because it can give us value for our money. We have been lucky all along because we were able to maneuver and achieve success since it is easy to use and access.

    Positive

    It is a truly secure and reliable fax solution. The software alloys easy to receive faxes through email. There is no need to wait for a fax machine to receive your next batch of files.

    Negative

    No cons to report at the moment. In all the sessions I've been using cocofax, I can't think of one incident where I ever had a problem.

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  • Reviewer Name: Nicholas .
    Position: Acupuncturist
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Process fax with no problem compared to the traditional means.

    Date: Sep 23 2021
    Summary

    What amuses me the most is that this software gives me freedom to send /receive my fax without making any moves . There is no more paperwork and machine to worry about. All the features outlined are working perfectly.

    Positive

    For a very long time faxing has been a burdensome task for all of us. Now, with the new entry of digital faxing things have become smooth such that I can send and receive fax through coco fax at the comfort of my desk. The security layout and support is very great.

    Negative

    This one is very hard to crack because we have used the software for less than a year. I think for now I will pass this section for a later date.

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  • Reviewer Name: Kidwell K.
    Position: Office assistant
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Making my life easier and would recommend

    Date: Aug 27 2021
    Summary

    CocoFax is a simple to utilize the program for sending faxes from your laptop. It helps avoid a stage when you need to fax a report that you as of now have on your PC, without expecting to print it.

    Positive

    CocoFax has a powerful API service that enables our DMS to seamlessly use digital signature functionality. Again if you use their web front-end then it has a very intuitive and easy-to-use interface.

    Negative

    None at all. I would proudly recommend CocoFax to friends because it has helped me and I am continuing to use it.

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  • Reviewer Name: Chris G.
    Position: Advice Worker
    Has used product for: Free Trial
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    I didn't know faxing was so good and exciting

    Date: Sep 11 2021
    Summary

    This is a good way to get rid of physical fax machines if you don’t love moving around. CocoFax offers end-users the ability to send secured faxes online. I love this idea because I can save more time and focus on another arena.

    Positive

    It sends both small & big files efficiently. There are tons of fax over email services, but coco fax is more reliable in any sense. It has solid features that allows easy use and faster execution.

    Negative

    I missed notifications about received faxes one day but they managed to sort out the flaws and it was once and never happened again. Otherwise, the software is dope.

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  • Reviewer Name: Carol S.
    Position: Accountant
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Affordable fax service.

    Date: Aug 02 2021
    Summary

    I can manage and check faxes more convenient, and CocoFax is compatible with mobile devices so I'm able to send faxes directly though my phone.

    Positive

    It's really easy to use. You can just drag a file, enter the recipients' fax number to send faxes. With CocoFax, you can save contact or have your own team to share the same fax number.

    Negative

    We did not found anything negative about CocoFax. We're pleased with the CocoFax.

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  • Reviewer Name: Timothy S.
    Position: Coastguard
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    I can send and receive my faxes anywhere

    Date: Aug 24 2021
    Summary

    My interactions with this able software were very successful from day one. At least I got something that we can maintain though business is recovering slowly due to covid.

    Positive

    No need to station your tools at the office or in a room somewhere. It is much more reliable because I can operate it even at home.

    Negative

    I don’t like being asked to log in every time because my mind Is always busy handling a lot of things.

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  • Reviewer Name: Robert W.
    Position: Insurance Sales Agent
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Superb customer care and the software is amazing

    Date: Sep 23 2021
    Summary

    I enjoy the fact that I can send fax anywhere. I travelled abroad for one week and this tool was very handy. I managed to virtually run all my business together with other productivity tools.

    Positive

    This fax tool is robust and has countless features that is useful for my small office space. Also love their attentive to details customer representative who are ready to help anytime. The software features are very great in the current digital settings such as email notifications and Google integration.

    Negative

    We have had issue with connectivity because one of our offices is in remote area but that one has been sorted out.

    Read More...
  • Reviewer Name: Brett C.
    Position: Agent
    Has used product for: 6-12 Months
    Uses the product: Monthly
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Coco fax is efficient and they also offer reasonable price rates compared

    Date: Aug 06 2021
    Summary

    I’m glad that my office is clean and we also save time courtesy of coco fax. For a very long period, we have been relying on the normal fax machine which is troublesome and demands a lot of attention. This software is great and has saved me a lot.

    Positive

    - They offer reasonable price rate compared to other players who charge higher for the same service.
    - This software is efficient and most reliable.
    - Produces zero errors
    - Delivers good result
    - I was able to save time and money- no more buying papers and toners.

    Negative

    The process of sending and receiving files using this software is wonderful and have not seen any irregular software behavior.

    Read More...
  • Reviewer Name: Robyn M.
    Position: Facilitator
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Save more time and energy

    Date: Aug 10 2021
    Summary

    We have come a long way to accept this digital method of sending and receiving faxes. One of the problems we used to face before was buying materials for a fax machine and sorting papers. Today I am glad that everything is catered for by this able software.

    Positive

    A very great way to collaborate with your business and customers. The software is one of the fastest methods compared to the early days where we had to do many things to send a fax.

    Negative

    The package worked well for me and haven’t witnessed any problem. I love every little bit they offer. The software is working well and is great all the time.

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  • Reviewer Name: Yaman S.
    Position: SEO Writer
    Has used product for: Free Trial
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Perfect tool for online fax service

    Date: Sep 02 2021
    Summary

    I like this tool and I am totally satisfied with it. No cons from my side. The more I use it, the more I get fascinated by it.

    Positive

    I have been using the basic subscription of this online Fax service for a couple of weeks and I am totally fascinated by CocoFax.

    Negative

    It has lots of options which keep enables as you upgrade the subscription plans.

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  • Reviewer Name: Gabriel B.
    Position: Executive
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Faxing online with coco fax is the best and productive all the way

    Date: Aug 05 2021
    Summary

    Working on this software to send and receive faxes will save you a lot of energy and time. I don’t need to purchase huge machine. I can work anywhere and do my business conveniently.

    Positive

    I always enjoy sending and receiving faxes using this software because it’s convenient and safe. It also allows me to use any device such as tablet ,laptop or smart phone anywhere.

    Negative

    They gave me something very useful for my day to day operation with clients therefore I don’t see any cons.

    Read More...
  • Reviewer Name: Jack O.
    Position: Call Centre Agent
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Promotes paperless office

    Date: Sep 06 2021
    Summary

    CocoFax is a cloud faxing service that gives me opportunity to send and receive fax signals reliably and easily. They have reasonable prices for the entire package if you compare to other players.

    Positive

    I love it because it’s a cost effective solution. Easy to use fax service provider that is well-designed. They also gave me unlimited storage for the subscription I chose. Has Office/Google Docs integration which makes things easy.

    Negative

    The mobile version is limited and the screens are small on my phone.

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  • Reviewer Name: Norman W.
    Position: Director
    Has used product for: 6-12 Months
    Uses the product: Monthly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Faster processes with zero problems or delays. Love this so much

    Date: Aug 06 2021
    Summary

    At first, I did not know how this can be done but after getting along I have finally realized how important this software is for my business. So far I have achieved great success when sending and receiving my faxes with zero errors. I love the fact that I don’t have to waste time filling papers.

    Positive

    I’m glad that this software enables me to receive/send faxes anywhere. I don’t have to print docs. And then sign or use any paper. It’s an online based software making it more mobile and good for running work in this century.

    Negative

    Sending a fax online is a good thing but I didn't figure out how it can be done until the representative helped me.

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  • Reviewer Name: Michael D.
    Position: Operation manager
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Easy to start and maintain

    Date: Sep 24 2021
    Summary

    Overall, I'll give this software thumbs up because it has allowed us to migrate to digital fax smoothly.

    Positive

    The software doesn't require huge resources to operate. The inner workings is also easy and can be performed by any staff members. Their support team are very helpful.

    Negative

    Creating profiles for other team members is a problem to me. We have only one password and some team members are lazy.

    Read More...
  • Reviewer Name: Sherry C.
    Position: CEO
    Has used product for: 6-12 Months
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Smart and simple to use

    Date: Aug 05 2021
    Summary

    Coco fax has helped us bridge the gap that was there in my office. Many clients find it easy to send us files because it is fast and more so secure.

    Positive

    The tools are simple to use and don’t have any technical jargon. Sending your faxes takes no time and is simple to do as well as receiving one from clients.

    Negative

    No technical issues witness while using coco fax. A very efficient software that can be used by anyone.

    Read More...
  • Reviewer Name: Joan F.
    Position: Developer
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    CocoFax is truly good value software for the money

    Date: Aug 07 2021
    Summary

    With the help of CocoFax, I don’t need to hassle for a brand new fax machine or own one. It has enabled us to save money and now channeled it to other developments. The software also improves our business model by enhancing growth through efficiency and time.

    Positive

    CocoFax allows me to have the opportunity to get my faxes sent to my email. Since it’s a digital format, there’s no need to convert my files by rescanning them. I can receive my faxes even at home or anywhere and not necessarily in the office.

    Negative

    The advantages outweigh the cons by a huge margin. CocoFax has zero cons from my point of view.

    Read More...
  • Reviewer Name: ARLENE M.
    Position: Editor in chief
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Say goodbye to machine and welcome this efficient software

    Date: Sep 22 2021
    Summary

    Like i said before i was amazed how this software has transformed the old fax machine. I mean there is no need of paper work anymore. Moreover, the price is very competitive compared.

    Positive

    I was in the middle of a serious meeting then all of a sudden a message appeared on my screen. Right!!! I was from a distributor. That was very lovely. This software delivers fax notification right at the palm of your hands-email.

    Negative

    I don't love making positive reviews because that will consume all of my time. However today I'm happy about this service.

    Read More...
  • Reviewer Name: Laura C.
    Position: Supervisor
    Has used product for: 6-12 Months
    Uses the product: Monthly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    A great all in one software for faxes that keeps me more organized

    Date: Aug 05 2021
    Summary

    For a very long time sending faxes has been a boring task that I did not love at all. When one of my clients advice me to embrace coco fax I did not shy away and gave it a go-ahead. Since then I have come to love everything that this software does. Very efficient and delivers promptly.

    Positive

    - Simple to send and receive faxes
    - The technology they are using is up-to-date
    - Safe and secure for sending files online

    Negative

    The software offers robust security and many trusts it The menus and tools work accordingly.

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  • Reviewer Name: Chris R.
    Position: Gaming Supervisor
    Has used product for: Free Trial
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    A digital faxing tool that is secure

    Date: Sep 09 2021
    Summary

    Cocofax software allows me to achieve more by digitally faxing documents with security in mind. We have had a few hiccups during the rollout process. But all in all the software does what we need it to do. The most important factor is that it is simple to send and receive faxes.

    Positive

    In every aspect, cocofax software provides what you expect. Digital fax that allows you to fax directly to your partners' email. Additionally, you can sign documents within the application. Moreover, they have mobile applications and integrates google drive into the application

    Negative

    The only shortfall I face with this software is their limits on document size. Sometimes the files I have to send are huge.

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  • Reviewer Name: Nash J.
    Position: Accountant
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    It enables to possess an unexpected experience in fax!

    Date: Aug 10 2021
    Summary

    Adding new group has given me a good help. With the saved group, I can select them next time when I need to.
    To avoid of any mistakes, I can preview the edited faxes before I send them.It is really such a helpful service!

    Positive

    Communicating my business with my international clients becomes more efficient with the feature of faxing worldwide of Cocofax. What makes me the most satisfied with is that I don't have to fax with a fix fax machine. The whole fax can be completed via my phone.

    Negative

    It has provided me with a lot of great experiences, I love this service.

    Read More...