What is Concursive Suite?
Suite introduces a groundbreaking method for Front Office Solutions by merging key elements such as CRM, order management, e-commerce catalogs, and social networking into a cohesive platform. Tailored for the contemporary, interconnected landscape, it utilizes Web 2.0 technologies to promote vibrant and interactive communication among businesses, their clients, and various stakeholders. By emphasizing transparency through the use of open standards, business models, source codes, and public APIs, Suite effectively eliminates the risk of customer lock-in, empowering users to retain their current software, integrate with legacy systems, and even leverage older CRM solutions. This advanced CRM development encourages the formation of the Extended Enterprise, a model in which businesses partner not only with suppliers and customers but also with resellers, distributors, franchisees, and agents. Moreover, the Suite platform enables Extended Enterprises to broaden their service offerings beyond the primary operations, providing support for dealer networks, franchise systems, and affiliate marketing efforts. This comprehensive strategy not only streamlines operational processes but also fosters growth throughout every aspect of the enterprise ecosystem, ensuring that all stakeholders benefit from enhanced collaboration and efficiency. Ultimately, Suite's innovative approach positions businesses to thrive in a rapidly evolving marketplace.