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What is FranchiseSoft?

Whether you're a seasoned franchise organization, a startup exploring franchising opportunities, or a new franchisor managing a few franchise locations, FranchiseSoft's franchise management software is specifically crafted to enhance sales, improve satisfaction for both customers and franchisees, and deliver in-depth reporting and oversight for all parties involved. The system enables you to design and oversee tailored surveys, providing valuable analytical reports that can be effectively leveraged by both franchisors and franchisees. It also aids various departments by simplifying the escalation of support tickets and features a dashboard that tracks inquiries from franchisees, along with comprehensive reporting for in-depth analysis. Moreover, franchisors gain access to a Call Center option that helps manage customer communications for franchisees, who can create quotes, set appointments, and issue invoices to their clientele. In addition, FranchiseSoft provides mobile applications for field representatives on iOS and Android devices, ensuring connectivity and efficiency for all users while they are away from the office. This cutting-edge software ultimately empowers both franchisors and franchisees to optimize their operations, collaborate more effectively, and achieve shared success in their endeavors. By utilizing FranchiseSoft, businesses can adapt to changing market conditions and maintain a competitive edge in the franchising landscape.

What is Concursive Suite?

Suite introduces a groundbreaking method for Front Office Solutions by merging key elements such as CRM, order management, e-commerce catalogs, and social networking into a cohesive platform. Tailored for the contemporary, interconnected landscape, it utilizes Web 2.0 technologies to promote vibrant and interactive communication among businesses, their clients, and various stakeholders. By emphasizing transparency through the use of open standards, business models, source codes, and public APIs, Suite effectively eliminates the risk of customer lock-in, empowering users to retain their current software, integrate with legacy systems, and even leverage older CRM solutions. This advanced CRM development encourages the formation of the Extended Enterprise, a model in which businesses partner not only with suppliers and customers but also with resellers, distributors, franchisees, and agents. Moreover, the Suite platform enables Extended Enterprises to broaden their service offerings beyond the primary operations, providing support for dealer networks, franchise systems, and affiliate marketing efforts. This comprehensive strategy not only streamlines operational processes but also fosters growth throughout every aspect of the enterprise ecosystem, ensuring that all stakeholders benefit from enhanced collaboration and efficiency. Ultimately, Suite's innovative approach positions businesses to thrive in a rapidly evolving marketplace.

Media

Media

Integrations Supported

Authorize.Net
Dropbox
Franpos POS System
PayPal
QuickBooks Online
QuickBooks Online Advanced

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

FranchiseSoft

Date Founded

2015

Company Location

Canada

Company Website

franchisesoft.com

Company Facts

Organization Name

Concursive

Date Founded

2000

Company Location

United States

Company Website

www.concursive.com/concoursesuite.shtml

Categories and Features

Franchise Management

Automatic Re-ordering
Commission Management
Construction Tracker
Franchise Intranet
Job Scheduling
Online Store
Website Manager

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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