Connecteam Reviews

Compared to many other companies they are always answering fast and with great attitude. I would highly recommend using Connecteam.

Always willing help, and the team is quick at responding! Every time I need help with something they are there!

There is nothing negative to say about the company!

Customer support helped with everything I needed at almost an immediate response. The live chat function makes getting in contact with customer support as easy as it sounds.

Amazing and fast service.
Ease of use.
Geo tagging and location settings are really easy to set up.
Live updates sent to mobiles make work life easy.

There isn't much to pick at that I don't like as I haven't experienced any issues.

So far we all love this app! It has improved communication between shifts and administration. The employees love having an all-in-one app where they can access all of their work tools in one place.

Our administration like how easy the set-up was as the platform is very user friendly and mostly self-explanatory for anyone with past experiences using scheduling or time clock software. We also like the ability to pull reports quickly and easily.

It is an all-in-one app that includes scheduling, time clocks, communication, and forms.

It is very easy to set-up and use. There are several youtube videos that the administrator can use to help them set the system up. I was also able to direct employees to the youtube's "User Manual" playlist so they could understand how to do some of the functions.

I chose this platform after searching for a basic timeclock. This application was far more affordable than any other platform I researched, which did not include scheduling or communication tools. With Connecteam, you get a lot functionality for the price!

I have encountered a couple of "glitches" on my launch pad and the Connecteam support team was able to fix them within an hour.

My employees love having a way to communicate, clock in/out, view the schedule, and submit electronic reports all from one app instead of several.

The directory is an easy way for employees to view contact information for not only co-workers, but also the facilities that we transport to (we are an ambulance service).

I wish their could be a setting to have the time clock automatically round to the nearest 15-minute.

I would like to see the library accept PDF document uploads.

Hands down, the best company with the best platform I’ve have come across. They truly care about you and your team and make you feel important. Something that even the best companies struggle with sometimes.

EXCEPTIONAL customer service. If you are having any issues setting up your app or utilizing any of the assets they are always so ready to listen to your experience and to help make it work for you and your team. They are always updating the platform which is great especially considering how quickly things change now days. Everyone I’ve ever spoken to has always been so nice and warm. Unlike other options they really make you feel like you matter to them, not like you’re a nuisance. I’m on the expert plan and it’s well worth the money. And with the upcoming features they have planned it truly is going to be a one stop shop. I might seem a little over the top but with every ounce of myself, I would recommend this platform to anyone I meet. LOVE it!

An option to combine auto reports into one report would be awesome, but I was told that they are working on some reporting integrations so I’m sure great stuff is yet to come!

Very happy with the app, pc system and team. We have moved away from other system because this one covers everything and meets all of our needs!

The whole system is extremely well thought out and the team are always on hand to help. The automatic reply states reply time is usually less than 5 minutes, I have never had to wait longer than 2 minutes for a response and I have always been given the answer I needed.

I can't really say I dislike anything with this system; everything that I feel could be improved on has been bounced over to the development team to be looked in to.

Amazing experience but limited to implementation.

The product- is able to solve my scheduling nightmare in a very user friendly way.
Above all I have an amazing success manager assigned to you every step of the way.
I have the support of other success managers willing to and available to answer any question 24/7 through the life of the software.

Did not pick up this earlier, was sitting in email past one year.
Needs to add invoicing part.
I have very specific needs too which am sure they can work on.

The Tech team was out of this world. I run a 1.5 million a year security company and I use this app to facilitate all my scheduling for my officers. This was a quick learning curve for me and I deleted the whole schedule. The Tech guys stayed on top of it until they fixed the situation that I caused. lol Mr. Yaron kept me informed every step of the way. Thanks guys

I like that I can access the schedule from my mobile device no matter where I am.
The app allows me to communicate with all of my officers in just one message, or connect them individually. I can also post to a message board such as our competitions or stats.

The view on my phone is different from my computer view. When I try to fill open contracts, I would love to see the officers that are not scheduled like on the computer view verses just the scheduled officers.

Seamless and supported! I'd highly recommend this tool for timekeeping and managing attendance with teams.

Incredible customer service. They are responsive, helpful, and detailed. They always follow up on questions through chat, email, or video calls. I always know I'll get the answers I need in a timely manner. I've been able to learn a new system and transition our whole team to Conneacteam effortlessly! The platform is flexible and makes it easy to communicate and manage time.

They ask about upgrading a little more frequently than I'd like, but I understand why they do that :)