Person Centred Software Connected Care Reviews

CHARMS is a robust online case management platform designed to oversee every element of record maintenance for various services, including foster care, adoptions, residential care for children, supported housing, and recruitment for foster carers. Operating as a non-profit entity, SCN remains under private ownership and is guided by sociocratic principles, ensuring that all staff and clients contribute to the evolution and enhancement of the CHARMS Community. This inclusive approach allows everyone—employees, customers, suppliers, and especially the users of CHARMS—to voice their opinions on the platform's development and functionality. By prioritizing the safeguarding of sensitive information, CHARMS empowers educators, social workers, and other care providers to concentrate on their vital responsibilities without concern. Ultimately, this commitment to privacy and community engagement fosters a supportive environment for all stakeholders involved.

CareLineLive is an all-in-one cloud-based home care management software founded in 2014 by Managing Director Josh Hough. The company is part of MAS Technicae Group & received majority investment from Accel-KKR in 2025. CareLineLive serves domiciliary care providers across seven countries, with primary operations in the United Kingdom and Australia. The software supports hundreds of care providers delivering care to thousands of service users daily. CareLineLive provides cloud-based care management software that integrates staff rostering, electronic medication records (eMAR), care planning, payroll automation, and client invoicing. The platform operates across three integrated systems: the Management Portal, the Carer Companion App, and the Care Circle Portal. The software is designed for home care agencies, domiciliary care and supported living providers, local authorities, and NHS trusts managing community care services. CareLineLive is certified to ISO 27001 (information security) and ISO 9001 (quality management), recertified by QMS International in 2022. The company holds Cyber Essentials Plus accreditation from the UK Government and is compliant with the NHS Data Security Protection Toolkit (DSPT). CareLineLive is listed as a NHS England Assured Supplier of Digital Social Care Records (DSCR) systems & is an approved supplier on UK Government G-Cloud 14. The software meets Professional Record Standards Body (PRSB) standards for the About Me & Personalised Care & Support Plan Standards. CareLineLive includes: Electronic Medication Administration Records (eMAR) for medication management Care rostering software with AI-assisted scheduling Carer Companion mobile app for Android & iOS Care Circle Portal for family member access GP Connect integration for NHS patient records Payroll and invoicing automation CQC compliance tools for UK care providers Fully managed handsets with remote wipe MOA Benchmarking's audit tool for CQC/CIW compliance

Log my Care is an innovative cloud-based platform that streamlines care management and electronic care planning, significantly improving the efficiency of care teams by replacing traditional paper documentation with accessible digital workflows available on mobile devices and a web-based Care Office dashboard. This state-of-the-art system allows caregivers to record daily activities, incidents, handovers, risk assessments, outcomes, and goals in real-time, while managers benefit from comprehensive, auditable reports that are ready for inspection and provide oversight across various services. The platform includes a dedicated Carer App for frontline staff, enabling them to efficiently manage tasks, log activities, upload multimedia content, check off to-do items, and offer personalized support while on the go. Additionally, the Care Office empowers supervisors to coordinate care plans effectively, ensure regulatory compliance, manage schedules, and generate insightful analytics. Moreover, it comes equipped with built-in templates and tools that promote consistent and compliant documentation practices, covering areas such as risk assessments, outcome tracking, structured handovers, and digital signatures, thereby ensuring that care delivery adheres to the highest standards. By prioritizing improved communication and thorough documentation, Log my Care is set to revolutionize the management and delivery of care services, ultimately enhancing the overall experience for both caregivers and recipients. This transformation not only elevates the standard of care but also fosters a more organized and accountable care environment.