What is Constant Contact?
Constant Contact supports small businesses and nonprofit organizations by providing robust tools designed to enhance and simplify their digital marketing efforts. From boosting sales to expanding customer outreach and fostering audience engagement, we offer the expertise and performance necessary to cultivate meaningful relationships and achieve impactful outcomes. Our commitment ensures that clients can effectively navigate the complexities of the digital landscape.
Pricing
Lite: from $12/month
Standard: from $35/month
Premium: from $80/month
Lead Gen & CRM: from $449/month
Company Facts
Product Details
Product Details
Constant Contact Categories and Features
Survey Software
Social Media Marketing Software
Social Media Management Software
Registration Software
Marketing Automation Software
Event Marketing Software
Email Tracking Software
Email Template Design Software
Email Marketing Software
More Constant Contact Categories
-
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Email Marketing Solution that focuses primarily on Ecommerce & Social Media
Date: Jan 27 2025SummaryConstant Contact offers various features such as scheduling Newsletters, custom email template design & a wide variety of integrations focused on SEO & social media marketing. Constant Contact helps us reach the right customers at the right time.
Positive-Constant Contact offers marketing automation such as list building, automated email resend & subject line A/B testing.
-Offers a 60 day free trial & a 60 day money back guarantee on it's subscription plans.
-Subscriber list import supports formats like CSV, xls, xlsx or txt. It also supports direct import from Gmail or MS Outlook's address book.Negative-Constant Contact is improving it's fraudulent monitoring but it still has gaps.
Read More...
-Image library has a space of just 2GB.
-Maximum size of any image that can be uploaded in the image library is 5MB.
-Email scheduling has no direct option to send messages on a daily, weekly or monthly basis, we are supposed to achieve this by creating an automated series. -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
This platform has given us a good online presence thanks to marketing.
Date: Nov 11 2024SummaryTo refer to my overall experience within this platform, I must first talk about the specific benefits we have had with this platform. In our company, we constantly need our clients to have access to our services through our website, and through a good online presence, so using this platform has meant a lot, since, as I mentioned before, it has provided us with a good online presence, our potential clients have come to us to acquire our services, we have noticed that most of these clients have come to us through the campaigns we have sent throughout this time, that means that the campaigns we have sent through Constantina Contact have been successful. In addition, I must also highlight that this platform has provided me with good exponential growth in my marketing and sales area, and it has also allowed the overall remuneration of my entire technology company to grow, thanks to obtaining many more clients in less time. In conclusion, the use of this platform has allowed digital marketing to grow exponentially in my company and we can get a large number of clients. I am very grateful for this, since I have never felt so comfortable using an online marketing platform, which helps me get potential clients in such a simple way, with a completely easy campaign creation with a drag and drop system which allows you to create campaigns from scratch without needing experience. We will continue to use this great platform to create more campaigns and have a constant online presence in our company.
PositiveWhen I started using this platform, I immediately noticed that it had very significant features that would absolutely help me improve business marketing within my technology company. I really liked the way this platform provides me with a fairly easy-to-use service, one that I feel relatively familiar with and in which I can develop any type of advertising campaign. I love the large number of templates that I can access from this platform. These templates help me create new advertising campaigns in a much simpler way, in which I only have to edit very few things within the template to be able to send a campaign to my clients. I also liked the way I can monitor in real time each of the progress I make through each campaign. The platform provides me with real-time statistics, separately, which helps me consult specific statistics for specific campaigns. I have noticed a great growth in digital marketing. Thanks to this platform, I have been able to send advertising campaigns by email or through other means, which has helped me get many clients in my technology company and has helped me grow as a company and have a good online positioning. I have also liked the general ease with which this platform can be used, I love that it is so easy to use since I can correctly organize each of the campaigns and I can have a fairly easy marketing configuration and administration. It is also important to highlight the joint work system that Constantina Contact has offered me, with this joint work system, I have been able to create advertising campaigns with the support of my colleagues, in this way we have been able to create a large number of campaigns in less time than before, this means that the general campaign creation time in my company has been considerably reduced since this platform arrived in our work environment.
NegativeOne of the main features that can be improved within this platform is regarding the system that the free version offers, I used this free version for approximately a week to be able to properly test the platform, after that, I decided to acquire one of the plans of this platform, however, I must emphasize that the free trial pressure was not pleasant for me, there are many limitations in the number of templates that you can access for free with this plan, in addition, there is a limit in the amount of reach to an audience that you can have in an advertising campaign, which makes this free version not work at all really, I consider that it is one of the things that could be improved within this platform, it is essential to offer a complete free version in which users can properly test the platform in general. Another feature that I have not liked is that this platform does not have a good application for mobile devices. I have noticed that the application for mobile devices does not offer real-time metrics, as the version for computers offers. In addition, it is quite difficult to create advertising campaigns from your mobile phone. The application does not have the correct functions to create a complete and attractive campaign for your clients. This is one of the things that should be improved. The application is essential for my mobile devices.
Read More... -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
My affordable option with email campaign.
Date: Jun 07 2024SummaryOutstanding to ensure customer satisfaction by direct engagement.
Simple and intuitive.
Reliable with CRM for sales intelligence and reporting.PositiveFantastic to integrate with social media for wider audience.
Impressive with personalization.
Simple and intuitive.NegativeExemplary tool with ease of customization.
Read More...
Great templates. -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Very simple way to create and share campaigns with clients.
Date: Apr 05 2023SummaryConstant Contact has been present in another company for several years, at first, when we started using this platform, it was a bit difficult for us to adapt to it, since we had to correctly configure the simultaneous sending of advertising campaigns, in addition, we also have We have to configure and register new contacts, however, as the months go by, we notice that this platform brought a noticeable change to our company, we have managed to improve the marketing system in general, we have managed to create very attractive campaigns for customers, in addition , we have managed to have a much more constant and direct communication with each of the clients thanks to the direct connection with the CRM system. This platform to use allows you to easily create any type of campaign from any information, in addition, it allows you to choose an optimized design for each campaign, you can use pre-designed templates to speed up the creation of campaigns, or you can also use the editor of campaigns to create a campaign from scratch with a unique design. It is important to highlight that this platform has had a positive impact on our financial company, it has helped us to correctly position our advertising.
PositiveConstant Contact has been a very influential platform when it comes to expanding our company's advertising system, thanks to this platform we have been able to create a large number of advertising campaigns which have helped us find new clients for the company, this platform allows us to create campaigns in a constant and collaborative way, we can create campaigns from scratch together, with the collaboration of various employees located in the marketing sector of the company, it allows you to create a campaign from scratch, view changes in real time and configure a campaign of together, also, I have loved the way in which this platform is able to improve the receptivity of our campaigns in the inbox, that platform has a pretty good filter for the campaigns, which helps to make the inboxes Customer input does not detect these campaigns as spam, on the contrary, this filter helps campaigns enter the main folder of an inbox, which improves the visibility of these campaigns. Another positive aspect that this platform has is that it has a very good and very creative campaign design tool. This platform allows you to create campaigns from a very good, formal and unique design. We have been able to obtain a design never seen before in other campaigns. , which captures the attention of customers. Another thing that I love about this platform is that it allows me to see the statistics in real time, it allows me to see how many leads we have obtained, it allows me to see the display rate of the campaigns as well as the rejection rate of these campaigns. In customer trays, the statistical monitoring system really works perfectly to monitor the progress of these campaigns.
NegativeA negative aspect of this platform is that it does not have any type of built-in system to generate an automated response for customer requirements in advertising campaigns, this is quite negative since it allows us to create an automated response flow for customers potentials, this causes us to have to send the responses manually for each client, in addition, this tool is quite expensive, despite the fact that the high costs of this platform have not directly affected our company since we have generated a good remuneration thanks to potential customers, we believe that the prices within this platform should be much lower, Constant Contact currently generates many more expenses from the increase in registered contacts.
Read More... -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
A great improvement in the delivery rate of our campaigns.
Date: Jan 26 2023SummaryConstant Contact has made it possible for us to have an even greater boost in our sales, with the help of this platform we have been able to expand the way we advertise, we have been able to reach a larger audience due to the selection of candidates for each campaign, in addition, with With this platform we have been able to obtain very good profits and remuneration for the large number of potential clients that we acquire during each campaign, the Constant Contact CRM system works perfectly and allows us to create many campaigns and transfer clients to the negotiation panel automatically. I loved the experience on Constant Contact, I find it to be a very accessible system, with relatively low prices and a higher delivery rate than many other platforms.
PositiveThe things that most favors any user who uses Constant Contact, is that this platform allows you to obtain a better campaign delivery service, this helps the campaigns you send to your clients to enter the main folder of each email address. mail, this delivery rate is up to 99%, which guarantees that each client will receive the corresponding campaign and on very rare occasions the campaigns will be detected as Spam. Also, I loved the great way in which I was able to automate the responses and actions of each campaign thanks to Constant Contact, that's what makes it different from other platforms, it allows you to create much more variety of automations, so that customers receive responses automatic depending on the requirement they make in each campaign, every time a client completes a campaign, you can configure so that the platform sends offers and new campaigns to that client automatically, Marketing automation is quite favorable. I also liked that this platform is capable of having an integrated CRM system, you don't have to use some CRM software and integrate it with Constant Contact to serve a client, thanks to the automation system, each client will be transferred to the CRM panel for that you can carry out the negotiation and the special treatment with each client, I love that it has this CRM function integrated by default.
NegativeOne of the complications that can arise in Constant Contact is that the main configuration service of the automations must be configured by a professional, this is a complex system to use, if a new user wants to configure this platform for the first time, they must have with complete experience in marketing setup. The second problem that can be found in Constant Contact is the shortage of pre-designed templates for the campaigns, I must admit that the creation of advertising campaigns on this platform is quite easy, all the delivery settings can be done quickly, but there are very few templates currently on this platform, which causes users to manually design the design of each campaign they are developing.
Read More... -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Very attractive advertising campaigns and with a good delivery capacity.
Date: Nov 28 2022SummaryConstant Contact is a service that, despite the fact that it is quite expensive in our company since we use many contacts within our financial services company, I still consider that the benefits we have had are quite noticeable, this platform has helped us create advertising campaigns of very good quality, in addition, we have been able to monitor each advertising campaign very closely, since we have an application for mobile devices that is quite powerful and allows us to analyze the receptivity statistics that each campaign has had. I really loved the experience I had with this advertising campaign creation platform, since it not only allows me to create campaigns, but also allows me to retain clients, negotiate with each one of them and finalize the negotiation, it has a fairly efficient sales system complete, which allows me to finalize each negotiation online. One of the main things that would be improved on this platform is to add an auto-response system to streamline the process of negotiating and responding to each of the potential clients, I consider that this is a very necessary function in this platform and that it would help to optimize sales. This platform offers me a large number of designs and templates to create a highly optimized advertising campaign via email, in addition, this platform is compatible with hundreds of services to integrate it, it can be integrated with many platforms and get the most out of it, it has a good capacity of delivery for each advertising campaign, since it delivers each campaign in the main tray of each client.
PositiveConstant Contact is a platform that has focused a lot on providing me with a correct administration of each of the advertising campaigns, in addition, another of the things that I love about this platform is that it has an integrated service or function to manage and organize each of the sales of potential clients, this platform not only allows you to have clients through advertising campaigns, but also allows you to transfer that client to the negotiation service, through this platform you can do all the negotiations with the clients and keep track of each negotiation . Another thing that I liked about this platform is that it has a mobile application to create, customize, send and receive all kinds of advertising campaigns through email, at any time and from anywhere, this mobile application not only allows you to create campaigns and send them, but it also allows you to monitor the progress of each of these campaigns, you can check how many people you obtained in each campaign, as well as you can view the negotiation statistics with each client. I also loved that this platform has an excellent reception rate in each of the campaigns, I have noticed that on very few occasions clients receive my campaigns in the spam folder, each of the campaigns are received in the inbox main, which increases the receptivity in each one of the clients and the visualization of the campaigns.
NegativeOne of the first problems of this platform is that it does not have an auto-response service, and it is very necessary that it has this function implemented here. For us, it is very important that our clients receive an immediate response for each of the actions that they carry out within each advertising campaign, the auto-response service is very necessary in case a client requests additional information within each campaign, this would help the client receive an immediate email from us in relation to what the client requested This would also help us save a lot of time, work and money. I think this feature is very important and should be implemented as soon as possible, the auto reply system is currently not present on this platform. In addition, another of the negative factors of this platform is that it is quite expensive if you have many contacts or potential clients, by registering many contacts the payment rate for the first plan of this platform increases a lot, for which I consider this platform to be suitable for medium or small companies, if it is used within a large company, the prices would increase a lot and it would not be as profitable, since there are other platforms with better prices to expand marketing via email.
Read More... -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
It offers an excellent system to optimize the digital advertising of any company.
Date: Dec 16 2022SummaryConstant Contact is a magnificent platform to be able to create an advertising campaign from scratch, I was really delighted with the January rush for this platform, thanks to this platform I have been able to create a campaign together with my work team, in addition, I have been able to send campaigns via email to my clients and avoid the spam folder rejection rate, since the vast majority of campaigns sent via email enter the main inbox, which helps the campaign to be viewed even more by the clients. In addition, this platform allows me to send reminders and media to all clients who have not completed the campaign correctly, which helps me to obtain a much higher campaign acceptance rate. I totally recommend the platform for any type of company, I consider that all the needs of any company to optimize the digital marketing system can be registered very quickly, in addition, it allows you to create campaigns with a very intuitive design, it offers pre-designed templates that allow you to optimize the design overview of each campaign, in addition, you can know the traffic results of each campaign, you can know where the vast majority of accesses to the campaign come from, and you can also know advanced information or contact information of each client that you have requested from the advertising campaign. I was delighted with the overall price of this platform, I will continue to use it for many more years.
PositiveConstant Contact has been a key platform to have extensive ad campaign creation and it has also been a key platform to be able to broadly manage the number of sales made through the ad campaign, the main feature that I liked about this platform is that it has With a drag and drop online editor and service, this editor allows me to create all kinds of ad campaigns in a matter of minutes, I can drag new images to my campaign, modify the text font with a few small steps, also, I can modify the general interface of each advertising campaign in a simple way and in a few minutes. I have really loved the experience that I have obtained within this platform, I have been able to create campaigns in just a few steps, in addition, the creation of campaigns is in real time, and I can receive collaboration from my work team, which allows me to create joint campaigns. Another of the things that I liked about this platform that allows me to manage each of the online sales, on the platform it allows me to transfer the Client from the advertising campaign to my sales system within this platform, which allows me to carry out online negotiations in a simple way, in addition, it also offers me a CRM system, which allows me to transfer the Client to this system and be able to constantly monitor the negotiation. I have loved this platform very much, it is an all-in-one sales system, which is capable of all kinds of advertising campaigns, conducts online negotiations with the client and also finalizes all kinds of negotiations.
NegativeI have not presented any type of problem with this platform, I consider that the experience obtained within this platform has been very pleasant, in addition, this platform has provided me with innovative results in the administration and creation of advertising campaigns from scratch, in addition, this platform has given me It has allowed me to manage short and long-term sales, it has allowed me to manage sessions, manage the progress of each of these campaigns and share our campaigns simultaneously with all social networks thanks to the corresponding integration. I love the fact that I have not presented any type of problem with this platform, in addition, we also consider that the prices offered by this platform are positive, in conclusion, the general platform is positive and offers advanced functions to create a campaign from scratch and be able to monitor in real time the results and traffic of each campaign sent.
Read More... -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great utility to monitor campaigns more closely.
Date: Mar 05 2022SummaryConstant Contact has somehow managed to drastically change the direction of our company to a much more promising future. Our advertising campaigns improved considerably after the arrival of Constant Contact, the designs were completely renewed and we also managed to more accurately count the clicks in the advertising campaigns. The general experience we have had has been quite positive, it has been a fairly easy to use software despite the fact that we have had a couple of doubts, we quickly adapted to the functions of Constant Contact, there were no complications when monitoring the details of the campaigns. Constant Contact has offered us a real-time monitoring service with which we can know how many people are entering the campaign, in addition, we can measure the rejection rate of those people who open the campaign but do not complete it at any time. In our Sales sector, this software is being very useful.
PositiveConstant Contact is defined as a constant software to generate quality advertising campaigns and more closely monitor customer follow-up. Constant Contact goes beyond just an advertising campaign, it focuses on generating auto-responses depending on the customer's interaction with the campaign sent. In our Sales sector Constant Contact is being used constantly, every week we make reports and detailed reports on the campaigns sent to our clients. What we liked most about Constant Contact is:
- It has a considerable number of templates fully accessible by any user. Even users with free trials can access these templates. There are over 400 templates available that give campaigns a whole different tone and make for a much more professional theme.
- Constant Contact has an excellent list system, where I can integrate the various contacts and I can configure the auto-response system for each interaction. This list system helps me add automation to advertising campaigns.
- Constant Contact allows me to automatically resend campaigns to their recipients if they don't open the previously sent campaign. The concept of this forwarding is to be a "reminder" so that the client can access the campaign.
- Constant Contact has an AI system to generate personalized subjects in each campaign. Depending on the content of the campaign, the software generates a creative title for it, which saves us a lot of time.NegativeDuring our experience with Constant Contact, only 2 negative points emerged, which we will mention below. It is important to note that these negative points have not changed our positive opinion about Constant Contact, we believe that there are some factors that should be optimized to achieve a more complete experience for users. These negative factors were:
Read More...
- Constant Contact must allow the contact list to be exported and imported. Currently, I am unable to import any lists from some other software like Salesforce. The contact list is very important to us, and it would be amazing if we could import a new list, so we don't have to go through the process of inserting contacts manually.
- Constant Contact support is not always the best. When we started using the platform, support was always present to help us solve various doubts, however, when we had been using the software for approximately 1 year, our support tickets were answered after 48 hours, we had to wait a long time. -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Loved Constant Contact, the best Omnichannel Marketing tool
Date: Nov 11 2022SummaryI loved how Constant Contact helps us to establish omnichannel marketing campaigns with ease. Specific groups can be specially targeted using its profile algorithm. Overall, I suggest Constant Contact if you are searching for something that offers value-for-money marketing, is easy to set up and has beautiful templates.
PositiveIt offers detailed summaries of campaign performance running on its omnichannel. Integrated support of Facebook, Twitter and Instagram platforms.
Lots of pre-designed templates to customize this solution. Easy to set up marketing from scratch. Auto re-send emails to the user who didn't open past emails.NegativeCampaign management is great on this but leads are not well organized.
Read More... -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Email Campaign proficiency
Date: May 02 2022SummaryConstant Contact is a great resource for building and sending professional emails to your clients. We used the products for 4 or 5 years with great results. We would highly recommend this product to small or medium size enterprises
PositivePricing structure is really easy to manage. Managing contacts is easy to do. Building and sending campaigns is easier than most other bulk emails software.
NegativeThe reporting side of Constant Contact needs more detail. The pricing is higher than the competition.
Read More... -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Some things are missing to optimize to have better campaigns.
Date: Apr 23 2022SummaryWhen we started using Constant Contact, we noticed that the results were really innovative, despite the fact that we presented various problems registering all the contacts on our list, when registering them in their entirety we achieved very good results in the development and sending of our campaigns. . The creation of campaigns was one of the things that also caught my attention positively, I was able to create campaigns in Constant Contact in a very simple way, in addition, there is also a system that designs campaigns automatically depending on the theme of the campaign. My overall experience was good, not perfect, some glitches occurred during my integration with social media and Constant Contact, I hope they improve that service.
PositiveBuilding advertising campaigns can sometimes seem very easy, but it really is not. Many of the services that we have previously used in our company to build campaigns have been really complex to use. The arrival of Constant Contact at our company relatively changed the way we looked at creating campaigns. One of the positive things that stood out the most during my experience with Constant Contact was the following:
1. Constant Contact allows you to create autoresponder systems for the interactions that customers have in previously sent campaigns. When a campaign is opened by one of our clients, there are several ways to interact with it, Constant Contact allows you to configure several automated responses depending on the client's interaction, this system is fantastic because it helps us save time and not carry out this process manually .
2. The success of a campaign can be measured in real time. This function is one of the most important since it helps us to have a complete vision of the development that a campaign is having, we can know the interaction and the responses of the campaigns in real time, all this can be consulted from the main panel of Constant Contact, where you can see the details of a specific campaign.
3. Scheduled campaign emails work normally, this system for scheduling campaigns and sending them automatically is fantastic, it helps us to leave some scheduled campaigns and perform other tasks while our customers receive them.
4. It has excellent connectivity than our social networks. We use Constant Contact campaigns to send direct mail, however, we also send campaigns on our social networks to get even more audience. The integration of social networks works perfectly, without any drop.NegativeOne of the main problems that we presented on this platform is that it was not so easy to integrate our social network system with Constant Contact, no matter how many times we tried to link social networks, it always threw errors, our solution for this was direct contact to the Constant Contact support team to do the integration manually. Another of the problems that we presented was when importing our list of contacts for sending campaigns, the import system did not always work correctly, which forced us to register clients manually on some occasions.
Read More... -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Good option to start email marketing without much knowledge.
Updated: Sep 03 2022SummaryConstant Contact is the pillar of the company with respect to how we carry out email marketing since, due to its low cost, it offers certain key features that other platforms were better at or were not or simply had a high cost. Despite the occasional failures and the delay of its updates, it has been faithful to the needs of the company where I work. Another important thing when using an email manager for marketing such as this platform is that any new employee can take a shortcut by not learning from cumbersome platforms but getting to the point with what needs to be done without so many complications. I can confirm that Constant Contact has improved the scope of the company and that a very good ROI has been obtained by using the tools provided by this platform and that I can also ensure that, if it is not necessary to make a drastic change or require a function that is not If you have Constant Contact then I would continue to use your services without any problem, I just want you to keep up to date both in the interface and in more moderate functions. As a recommendation of this product I can say that if you only need basic functions to do email marketing and you don't want to bother with whether or not a product integrates well with this platform then I recommend this product, otherwise if you want stability in all senses including a good support service since it requires constant help and that when reporting a problem it is fixed as quickly as possible, you can then resort to the services of other platforms because it is the healthiest thing for your company if you want everything to work correctly.
PositiveConstant Contact has contributed to the improvement of the company in various aspects such as performance since it automates work and also exponentially improves productivity thanks to the intuitive interface that this platform presents.
º I like the increase in visits to the company's website when we use Constant Contact to attract new and potential clients since it makes the company more exposed to the services we can offer and thus reach further with the reach what is achieved
º Another important point that I want to complete with the interface is how polished and practical it is, I have seen improvements with the passing of updates and I have noticed the speed with which I can manage my campaigns and marketing emails, it is also more attractive for those who have not used this platform, since for the first time of use it has been simple to use.
º I have been able to have all the access to the marketing tools in which I can email marketing such as campaigns, real estate offers, newsletters, alerts, etc.
º The reach and impact measurement tool is useful (such as click rate, opening, spam) since it allows us to see what can be improved to cause more impact in the emails that are sent.
º It is very practical to have the ability to collect emails by groups, thus being able to send different types of campaigns depending on the type of client.
º The templates that this platform has have made it much easier for me since I do not require design experience to professionally personalize an email.
º When I started for the first time to test the services of this platform, I went through a very simple user registration, it did not require cumbersome steps or consult demos to start using Constant Contact since it was only a matter of registering and starting to look at the functions that they bring.
º Its function of being able to upload any type of file is extremely important since I would not like to have to upload files to other platforms to send them through links, I prefer everything to be in one place to make it more practical.
º You can import contacts both individually and in a list to facilitate the transfer of contacts from one platform to another, it is very useful if you do not have an adequate integration to perform the synchronization of contacts from an external software to this one.Negativeº I find faults in the platform that I have occasionally had, such as bugs or file upload errors, I have sent the Constant Contact team on several occasions about the problems I have had, but they always answer me that it may be an error in my connection and I haven't been able to because I've been using Constant Contact on multiple devices with different internet connections and sometimes the same issues occur.
Read More...
º I also wanted to highlight how obsolete Constant Contact was in the past but since a short period of time it has been improving that aspect, which I do mean that its updates are very late, as if the programmers were taking their time to see if something works well or they simply have a lot of background work that doesn't allow them to give continuous updates, there are many options that provide support more often, which is also safer that way, but this platform is not like that, so I don't understand it.
º The mobile app is more outdated and even more deficient, with many more limitations when it comes to doing basic things, I just don't use it because of how unattended it is and how impractical it is to manage mail in Constant Contact over the phone .
º The templates that it brings are very useful and its drag and drop function makes it look simpler, but there is something that I also say and that is that it is very limited in the modifications that can be made when creating marketing campaigns, I would like Constact Contact was more open to customization features.
º As I mentioned before, the customer service team is deficient in relation to the help it offers, they are very few flexible to listen to their customers and that can have consequences when choosing a product like this that is so necessary for expansion of the company through the internet thanks to the power of marketing.
º If you are going to integrate any other software that has to do with CRM, make sure that this platform is compatible with your integration, since it can happen to you as it happened to me and I had to do is work everything separately, making this a cumbersome process that Motivate to change software. -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
So easy that anyone can use it
Date: Aug 16 2022SummaryWe've used Constant Contact at our non-profit organization for about the last 8 years and have never had an issue. We are consistently complimented on the aesthetics and layout of our emails and the ease of signing up for our distribution lists (everyone LOVES the text to sign up feature)! As an administrator I appreciate the levels of customization and all the performance data we have access to.
PositiveI can't say it enough - Constant Contact is simple and easy to use with lots of fun features!! The best!
NegativeI really have no "cons" to comment on. We have never had an issue.
Read More... -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
It has efficiently met the objectives set.
Date: Dec 23 2022SummaryIt has facilitated the creation process in all the campaigns that are carried out by my company, it has also allowed me to have better marketing in search engines, making it possible for me to know what customers are looking for and so it is easy to find my company since it allows a good positioning. Constant Contact has been able to meet the proposed objectives to obtain potential clients, this platform has also saved me a lot of time by not having to have a marketing agency, but I can do a lot within Constant Contact regarding marketing, saving time and money in the course of its use.
It has been easier for me to manage the mailing lists, thus determining which campaign to send to the different types of clients, allowing me to be more accessible to their needs and thus also being able to obtain potential clients who require the services of my company. There is no doubt that it has been wonderful that this platform has been able to improve the performance of my company and bring me closer to each person who is subscribed or to each client who always wants to know more about the offers available on my company's website.Positive+ I love that you can copy one campaign to another and be able to work off of that template. When I like a custom template and want to use it again, I don't need to create everything manually, but I can grab and apply new information on a previously used template. This makes my workflow easier when creating campaigns, newsletters, offers and more. This helps me a lot as I already have a template that I like, it suits my company and it is very easy to apply any changes and add new information.
+ Related to the previous point, when you have no idea where to start regarding the design of what you want to send, this platform simply has a large number of templates that can be customized. In addition to adapting to the type of email you want to send and also to the subject or type of company. So there is a great variety and accessibility for everyone in case you need some basis to start creating and already have a default style for future emails that you want to send massively to subscribers.
+ The mobile application is very compact, I can be aware of all the campaigns that are carried out within my company. It is easy to be able to follow up since it does not have so many overwhelming functions, but rather it is simply a version with less features to be able to facilitate the follow-up of all the campaigns, even if you wanted to create campaigns with the mobile version it would be possible, but with certain limitations that make any user forced to use the computer to carry out campaigns more comfortably without having any limitations.
+ The reports are very complete, both the report of the email tests and the opening clicks and the bounce rate, likewise it also gives me information on the number of emails sent to spam. It is very useful to have this information since I can measure the impact of the campaigns by having a complete view of the results obtained every time I send mass emails to all subscribers.
+ The price per user is very fair, I have not had to pay more when it comes to needing a feature since the plans offered by this platform are very accessible according to the needs of the company in question. I really like that a platform understands the internal problems and that they offer effective solutions like the tools of this platform that my company has been able to scale.Negative- When I receive reports about the emails that have fallen into the spam folder, I cannot see who specifically is the email that recursively has my company's emails in that folder. I would like to know specifically who it is to be able to take actions, both to be able to recover the attention of that viewer or simply add it to a list where I can send emails less frequently to those addresses that cause so much trouble when measuring the impact of marketing that It is done within my company. In addition to wanting to have the ability to know who gets emails in the spam folder I would also like to have the ability to have a list that is automatically created to archive them without having to create an internal list, but everything automates itself in case marketing strategies don't work.
Read More...
- Events lack features, they are very basic when creating an event. For now there is no space for anyone to see the events that are public for anyone. In addition, what can be added as the name of the event, location, some text, date and if possible participants is very limited. So I would like it to go further, as well as the integration of Zoom for video conference events in which you have direct access to the video call application without having to put a simple link to the meeting.
- I could not complete certain problems that I have had since the technical support is of very low quality when it comes to providing solutions. I would like to understand how to carry out certain implementations to be able to boost my company through this platform and I simply did not get an answer or the answers I got were confusing, it seems that everything has to be done on my own. So if you want to use the tools that this platform offers correctly and be able to get the most out of it, you will have to have a trained professional with experience in this platform since the help provided by the Constant Contact team is very little, so that I would recommend that you have trained personnel in the support area to provide better solutions. -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Simple to use and intuitive basic E-newsletter program
Date: Jul 29 2022SummaryOverall this site was an excellent one for me to begin working with e-newsletters. For an advanced user who likes working with HTML code this builder may be slightly too simplistic, but for a novice or for a small business where time is of the essence and a quick, easily editable template email is desired, Constant Contact is an excellent e-newsletter solution at a reasonable pricing rate.
PositiveEasy drag and drop content blocks allow for quick building of a simple e-newsletter. Polls and unique click maps of the email itself allow eventual segmentation by finding the specific email addresses of users who prefer certain types of content. It is easy to use the contacts feature to create lists and to mass import new contacts via spreadsheet. The email structures and templates are fairly editable and there is a wide range of customization possible with the basic features without being overwhelming for the non-technical user. Beyond emailing, creating signup pages to embed on our website has been a huge time saver instead of requesting customers to fill out a form by hand when signing up.
NegativeAs I progressed in my understanding of web design and coding, I wished that Constant Contact offered an HTML editing feature where I could further customize and edit the formatting and design of an email. I also experienced issues with the site while using the Google Chrome browser, particularly when editing links, as often the link editor would be unusable and remove all text. Also encountered a glitch where trying to edit text would delete a whole paragraph which would need to be undone.
Read More... -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
A reliable system to create campaigns and spread them to all the clients of a company.
Date: Jul 12 2022SummaryConstant Contact It is a great platform, I am very proud to be authorized within my company because it has meant a lot to us, it has boosted the sales area and also the marketing area, it has helped us create advertising campaigns and greatly boost overall sales . This platform has been key to the development and optimization of the productivity of our company, we have noticed how sales have increased on a large scale this last year that we have been using this platform, it is important to highlight that we have used this platform for more than a year, and the results have been really noticeable, we have been able to create a system in which clients receive automated responses depending on their interaction with the campaign, creating an automated process for campaigns is beneficial for clients, since they enjoy a system auto-response for the campaign they interact with. Our overall experience has been great, despite the fact that when we started using the platform, we had several doubts since, as I mentioned before, it is not easy to use. But with the help of our software team, we managed to adapt quickly.
PositiveConstant Contact It is a great software for creating advertising campaigns and expanding digital advertising within each company, its ability to create advertising campaigns is quite incredible, it provides an easy to use creator and editor that works as a drag and drop method, so creating ad campaigns is quite easy. One of the main things I liked about this platform were the following:
- This platform has a fairly simple editor to use as I mentioned previously, it is important for me that this platform allows me to create campaigns through a programming language but also allows me to create campaigns with a drag and drop editor, in this way the employees of my sales area of ​​the marketing area will be able to create campaigns without the need for previous experience. I must also highlight that this function has allowed us to design campaigns much faster, since by means of the drag and drop method we can create campaigns of only approximately 20 minutes.
- Real-time monitoring is another of the positive things that this platform has, because we can monitor in real time the traffic and activity that we have obtained during each campaign, we can see the interaction that each client that we have had has had sent the campaign by email or by other means, as well as we can see the progress of good traffic generated from the campaign that have been sent from social networks. This platform is amazing thanks to this real-time activity and traffic monitoring system.
- It has a good security certificate which helps all campaigns that are sent from email can be received by the recipient without any problem, this certificate security system helps all emails sent to enter the tray main user, and also allows none of the mail to enter the spam folder, without a doubt this is one of the most important functions.NegativeThe only negative thing that I have noticed about this platform is that it can be quite difficult to use for new users, its general interface is not easy to use, and the settings that have to be made for the creation and sending of the campaigns advertising is not easy either, in addition to this, this platform does not offer any type of user manual, which makes it very difficult for new users to adapt to the Constant Contact platform. I must admit that this platform has not presented any type of failure during the operation within my company, I have no complaints regarding the general functions of the advertising campaigns, it has behaved wonderfully and has allowed me to expand my advertising without any problem, however, it is extremely important that within this platform there is a user manual or there is a much simpler use for new users, this would help them adapt much faster and understand the platform in its entirety without need to go to the support team.
Read More... -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Good Email Campaign Solution
Date: Jan 26 2022SummaryOverall this is a great program for sending emails to our members. It is also really easy for users to sign-up for the emails. Getting reports of who signed-up or stopped wanting the emails is great.
PositiveEasy to use and set up. Great for sending email correspondence to a large group of people. We use it to communicate with different groups, so having the choice to select who we want to send it too is great.
NegativeSometimes there can be difficulty with designing the email.
Read More... -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Reliable system to create campaigns in just a few minutes.
Date: May 13 2022SummaryConstant Contact does have a basic auto-response system, but that's not to say that you can't reap high profits from creating basic campaigns. The campaigns in Constant Contact are very attractive, with innovative designs and very well-proportioned colors, the campaigns are easy to fill out for each client, this has made it possible for us to have a fairly good experience with Constant Contact in our company, although we have not created very good campaigns. advanced, we have obtained a very good response from customers for each campaign we carry out. The sending of our campaigns can be monitored from the main Constant Contact dashboard, an impressive feature to be honest. This software still needs to grow a little more, they need to improve small things so that the campaigns are more advanced, I trust that it will be so and I will continue using this great service.
PositiveI had never used Constant Contact at any other company before. The company I currently work for is where I first started using this email marketing platform and the results we witnessed were groundbreaking, so groundbreaking that they helped us consistently achieve excellent social media advertising. The main thing I liked about Constant Contact is its skillful way of creating advertising campaigns, it's not like other platforms where you have to carefully design the campaign and you have to do it with programming language, here in Constant Contact you can design campaigns without having knowledge of campaign programming, with the "drag and drop" strategy you can create a campaign in just a few minutes. I also like to have real time monitoring of all the activity that is happening in my campaigns, knowing details about my campaigns in real time is fantastic and helps me keep track of progress, I can know exactly if a campaign is having success or not. Another positive thing that is important to highlight about Constant Contact is that it has a good certification for all advertising campaigns sent via email, this helps the spam detection filters not send the mail to the Spam folder, all The emails we send with Constant Contact are received in the main inbox, which increases the visibility of all the clients who receive the email.
NegativeThere are several things that need to be improved in Constant Contact to make the software much more complete and can generate more benefits for the companies that use it. The current auto-response system of Constant Contact is quite basic, it does not allow more than 1 interaction with the campaign. Campaigns cannot be created where the client has to interact several times with the campaign and receives several automated emails for each response. Constant Contact currently allows you to add a single basic auto-response system to each campaign, which means that customers only get an automated response for the first interaction with the campaign, the other responses via email we have to send manually. This is a problem that does not affect our email marketing system so much but it could be more optimized, I trust that Constant Contact will improve this auto-response algorithm very soon.
Read More... -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
A very powerful tool that offers very complete statistics.
Date: Dec 06 2022SummaryConstant Contact has been one of the platforms that has provided us the most benefits within our financial services company, mainly because this platform has helped us create very striking campaigns for all our clients, all of these campaigns have been sent mostly by email, and I really love being able to monitor the progress of each campaign, being able to visualize the reception rate and the rejection rate of each of the potential clients, in addition, I love how this platform allows me to serve all clients and use an automatic system response that allows me to answer the requests of each client, this helps me save a lot of time. I feel very happy with the general use that we have given this platform and with the experience obtained, despite the fact that the comfort within the main panel has not been so positive, I consider that the detailed information and the statistics offered for each campaign help us to Understand correctly the basis of each campaign, I really love the general strawberries offered throughout my company, more than 500 employees use it in my company to manage the marketing area as a whole.
PositiveConstant Contact is a platform that has become a very important and essential service for our entire company, mainly because this platform has helped us control each of our sales and be able to expand each of our company's advertising campaigns, one of The first things that I liked about this platform is the great variety of templates that it offers me to create various advertising campaigns, in addition, all the templates are customizable. In addition, for each template I can modify each of the images that are inside it, and I can also edit all the buttons or the text that is embedded in each of the templates. Bag of things that I like about this platform is that it has an excellent auto response system, this automated system allows you to send automated responses for the request made by potential customers, in addition, this system also allows you to send automated responses for the request that make each client power during the negotiation process with us, this auto-response system is highly automated and allows us to attend to each client's request without having to do anything manually. I also like that this platform provides me with a powerful tool to send an advertising campaign to my social networks, in addition, this tool also allows me to statistically know the progress or traffic generated in each of the campaigns sent through social networks, I love this very much function as it allows me to get much more customers through our social networks, not just sending campaigns through email.
NegativeThe main negative thing that this platform has is regarding how expensive it is, this tool is very powerful and allows you to create very good quality advertising campaigns, in addition, the statistics it offers are quite good and help you understand each item in detail. one of the advances that you have in each campaign, despite the fact that it has very good features and very professional tools, I consider that the prices of each of its plans are quite high compared to its competition. The second negative thing about this platform with respect to the fact that currently you cannot create advertising campaigns through the application for mobile phones, this application only allows you to monitor or manage each of the campaigns that have already been sent through social networks or through email, it would be amazing to be able to create campaigns through my mobile phone, also the third negative thing is that currently I don't like how the main panel looks from my computer, since this main panel does not offer detailed information of each campaign sent, also, I feel Uncomfortable with the dashboard view, since it doesn't tell me which campaigns have already been completed or which campaigns are still active, this dashboard view shows all campaigns in general.
Read More... -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Complete system to expand marketing from different scales, with social media marketing.
Date: Aug 17 2022SummaryDespite the various negative things that I mentioned about this platform, I consider that its benefit within various companies is quite positive, since it helps to personalize all kinds of advertising campaigns, send them via email, and at the same time allows you to use those campaigns for all your social networks, that means you can have much more marketing and cry until the attention of many more customers in the short and long term. The main problem with this platform is that its prices are really high compared to other software that are much cheaper and offer really similar functions, but the rest of the functionalities and features of this software help the marketing to expand to great scale, I am really satisfied with the experience obtained within this platform, it has been a fairly easy software to use during all this time, in addition, it has allowed us to manage the advertising campaign in a collaborative way and together with our colleagues, It is fantastic the way in which this platform has achieved that in this real estate company they know marketing, that we can design high-level advertising campaigns, with a really optimal design and that sings in the attention of all our clients, in addition, it is also important to highlight that this platform has an excellent integration with the CRM system of our company, for which, transfer Referring a client to our CRM system is no longer a problem.
PositiveConstant Contact It is a fairly complete service to perfect the marketing system within your company, with this system you will be able to expand digital marketing, social network marketing, automate marketing that manages the contact list of your clients and potential clients the way how this platform works helps that you can expand marketing from various points of view, with a single panel, with this subscription you can expand marketing in various ways, so you will have many functions up to date for you so you can design personalized marketing. What I liked most about this platform is:
1.- The main feature that I like about this platform is that you can design really attractive campaigns, they have a great variety and an incredible list of templates available so you can use them in your campaigns, within this platform there are free templates and templates of payment, payment templates have an incredible design and help make your campaign stand out much more. In addition, you can create customizable templates, your own templates or use templates from the list, in this way you will be able to easily create your campaigns since you only have to insert the corresponding information within the campaign.
2.- I also love marketing automation within this platform, I love it because it allows me to access an auto-response system, that means that depending on each of the actions that the client or visitor takes within the campaign , various auto-response emails will be sent, as well as we can configure that some action is carried out or a message or notification is sent when the client does some specific action within the campaign, this automation system is quite complete and helps us to automate any customer action.
3.- I love the way in which I can manage the contacts and position them correctly, I can export or import a list of contacts thanks to this platform with total ease, as well as I can also export a list of contacts that I have obtained thanks to the ads social, this system is quite specific and helps us to have a complete list of the number of contacts and registered customers.
4.- I love marketing on social networks because I can send a campaign immediately and with a total integration of our social networks, the sending of campaigns that we carry out is on Facebook, Instagram and Twitter, and we can send all these campaigns with just one click, the entire campaign will be published on our social networks immediately. In addition, with this marketing and social media system, we will be able to measure the number of clients obtained in the social media campaign, visualize the traffic of the publications and much more.NegativeDuring my experience with this platform, there have been many positive factors that I have noticed, since this platform offers quite complete functionality that fulfills its main objective, and that for tango marketing is quite consolidated for all types of companies, however, it also noticed a few small negative factors that should be corrected as soon as possible, such as:
Read More...
1.- The prices of this platform are relatively high compared to other platforms that offer a marketing system, digital marketing, social media marketing and much more, I think that this platform should lower its prices since it is currently quite expensive and causes that small companies can make use of it, I recommend that this platform is only used in medium or large companies, to maximize their benefits and achieve a good return on investment for the campaign generated within it.
2.- I have noticed that within the application for mobile devices it is a bit difficult to create advertising campaigns, the tools are quite difficult to access, the general interface of this application does not allow it to be easy to create advertising campaigns using the specific templates, I recommend that if you are going to create campaigns, it is from your computer, so that you can have a much more complete campaign and with information correctors.
3.- The application for mobile devices does not have a correct synchronization in real time of the information that is reflected in the traffic generated from the advertising campaigns, I have noticed that the information that appears on my computer takes several minutes to appear on my phone mobile, that means that the information is updated from time to time on my cell phone.