What is Dropbox DocSend?

DocSend from Dropbox is a secure document sharing, virtual data room, and deal management platform designed to help companies share sensitive information with confidence and control. It is used by founders, investors, financial teams, sales teams, professional services firms, nonprofits, and business leaders who need visibility into how documents are accessed and reviewed. The platform supports document uploads, secure links, virtual data rooms, group permissions, visitor analytics, built-in NDAs, dynamic watermarking, eSignature, and secure client portals. DocSend links can be shared without forcing recipients to create an account, while document owners can still update files, manage access, and monitor engagement after the link has been sent. Its analytics help users see who opened a document, how long they spent reviewing it, and which pages or sections received the most attention. This visibility can help founders understand investor interest, sales teams prioritize follow-up, and executives prepare for board or stakeholder conversations. DocSend is especially useful for fundraising, mergers and acquisitions, due diligence, board meetings, investor relations, investment management, technology sales, media sales, professional services, and client collaboration. Virtual data rooms give teams a structured way to organize deal documents, manage permissions, and conduct diligence with stronger security. Features such as NDAs, permission controls, watermarks, compliance resources, and tracking tools help protect sensitive files while keeping workflows efficient. Because DocSend is part of Dropbox, it offers a document sharing experience backed by a widely recognized cloud collaboration brand. DocSend helps organizations move important deals and relationships forward by combining secure sharing, actionable analytics, and centralized document control.

Pricing

Price Starts At:
$10 per user per month
Price Overview:
$10 per user per month if billed annually
$15 per user per month if billed monthly
Free Version:
Free Version available.
Free Trial Offered?:
Yes

Integrations

All Dropbox DocSend Integrations
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Screenshots and Video

Play Video Impress investors with customizable Spaces Receive real-time notifications every time someone views your documents Require an NDA before viewing your documents for advanced security Compare multiple document version's performance to get the most out of your materials Move business forward with DocSend eSignature

Company Facts

Company Name:
Dropbox
Date Founded:
2004
Company Location:
United States
Company Website:
docsend.com
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
On-Site Training
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Dropbox DocSend Categories and Features

Virtual Data Room Software

Anonymity Management
Audit Trail
Collaboration
Data Protection
Data Storage Management
Document Tagging
Due Diligence Management
Procurement Management
Project Management
Role-Based Permissions
Secure Preview

Sales Engagement Software

CRM Integration
Call Scripts / Call Steps
Email Sequences
Email Tracking / Automation
Lead Management
Reporting / Analytics
Sales / Voice Dialer
Sales Automation
Search
Task Management
Templates
Workflow Management

Sales Enablement Software

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Sales Content Management Software

Audio / Video Recording
Audio File Management
Branded Sales Content
Centralized Sales Content Repository
Collaboration Tools
Content Recommendations
Email Management
Engagement Analytics
Interaction Tracking
Personalization
Sales Partner Management
Sales Training / Onboarding
Video File Management

Document Management Software

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

Document Control Software

Archiving & Retention
Automated Routing
Change Management
Compliance Management
Electronic Signature
Escalation Management
Periodic Review
Version Control

Digital Signature Software

Audit Trail
Authentication
Auto Reminders
Customizable Templates
Document Analytics
Mobile Signature
Multi-Party Signing
Progress Tracking
Task Progress Tracking

Content Collaboration Software

Client Portal
Cloud Storage
Digital Asset Management
Document Creation / Editing
Document Management
Electronic Signature
Feedback Management
File Sharing
Messaging / Discussion
Real-Time / Interactive Editing
Roles / Permissions
Search
Version Control
Video / Image Editing
Workflow / Approval Process

Dropbox DocSend Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: Admin
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Would not recommend for large transactions

    Date: Oct 24 2020
    Summary

    Overall this is not a good experience for larger diligence requirements or for large groups. Small groups or projects with less than 1000 documents is fine.

    Positive

    The software works well for small and slightly larger companies, but for bigger transactions or companies this falls short on several levels:

    Negative

    Each "Space" can only accommodate 1000 documents. This may sound like a lot, but uploading monthly statements from several bank accounts and several years can easily take up a significant amount of this. And it's not disclosed.

    You cant upload a "folder" you have to recreate the folder and then upload contents. If you have several folders within folders you have to recreate this structure in DocSend.

    While it is only $10 per user -- I am paying +$200 per month because I needed larger Space size (1000 documents).

    The navigation to update or add users is terrible:
    1. Go to Space
    2. Hit "Share"
    3. Press the "..." that shows up on next screen
    4. Hit "Edit Link Settings"
    5. Hit "Manage"
    6. Enter email, hit "Add"

    Also, the platform does not notify members if a document is added or updated -- so the users need to be notified after you upload or change a doc.

    And support is not immediate -- usually about an hour and not available on weekends.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Senior Consultant
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Securely share documents

    Updated: Nov 07 2020
    Summary

    Our overall experience has been extremely good with DocSend. It makes it possible to securely share documents. Also gives the power to make Role-based permission. On accessibility and features, DocSend is best.

    Positive

    DocSend is a secure document sharing platform, it allows to share with password lock method. On the positive side, it's very intuitive and easy to setup. Role-based permission is also allowed to give the user-specific access permission.
    As a user and administrator I highly recommend this.

    Negative

    DocSend is good for document sharing but the interface is slightly bad.

    Read More...
  • Reviewer Name: Shruti K.
    Position: SMM Manager
    Has used product for: Free Trial
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Secure sharing platform

    Date: Jul 18 2020
    Summary

    Modern virtual data rooms are available. Customisable features. Extremely valuable tool for our sales and marketing team. Improved our sales abilities. Initiative and easy to use software. All rounder tool to manage documents. Free trial package available.

    Positive

    DocSend helps us to keep our confidential documents secure and accessible at any time. Some of its features are instant notifications, live present, real-time content, document watermarking, viewer verification, custom reporting etc. Easily integrates with Gmail, Dropbox, OneDrive and Outlook. It creates unique link for each viewer we want to track. Multiple documents can be shared at a time. Secure and reliable app.

    Negative

    Customer support are very supportive. Love the way they handle issues. No cons.

    Read More...
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