What is Microsoft Dynamics 365?
Elevate your business growth with Dynamics 365, an innovative collection of CRM and ERP tools designed to unify your data effortlessly. Harness powerful insights for predictive analytics and achieve outstanding results that drive your success. Make strategic decisions backed by reliable information while nurturing and strengthening essential relationships. Enhance your productivity and overall performance metrics with a holistic understanding of your customers. Discover and cultivate promising leads while creating seamless customer interactions. Stay updated on market dynamics to provide exceptional customer experiences more promptly. Optimize resources to boost technician productivity and reduce operational costs significantly. Revolutionize traditional financial management on a global scale by streamlining processes for greater efficiency. Shift from a reactive to a proactive operational model while modernizing your manufacturing and supply chain procedures. Extend the life of your assets by integrating both physical and digital sales channels effectively. Build brand loyalty through impactful engagement, consistently exceeding customer expectations and ensuring they feel appreciated and understood. By implementing these strategies, your business will not only thrive but also adapt to the ever-changing market landscape.
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Microsoft Dynamics 365 Categories and Features
Sales Force Automation Software
Lead Generation Software
ERP Software
CRM Software
Business Management Software
Budgeting Software
Billing and Invoicing Software
More Microsoft Dynamics 365 Categories
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
It's a gladiator of a ERP with cash management.
Date: Oct 01 2023SummaryNicely done to effective use different currencies with bank and cash management.
Incredibeast with project planning and forecasting.
Intuitive dashboard.PositiveIt's incredible with efficiency to manage cash by using different currencies.
Incredible for it's effectiveness with project budgeting and forecasting.NegativeLove it's reliability with project planning and budgeting.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
The best ERP with bank account reconciliation and Fixed Asset management.
Date: Mar 03 2021SummaryEasy to track all items in the company.
Reliable to integrate all departments together.
Efficient with running depreciation.
Quite convenient with bank account reconciliation.PositiveReliable with Fixed Asset management and easy to run depreciation.
Superb experience with bank account reconciliation.
Journal entries helps alot with reversal.
Customization of invoices.NegativeGreat and best ERP with bank account management and inventory control.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Dynamics gives us a high level of service to our customers
Date: Jan 09 2021SummaryMicrosoft Dynamics 365 mobile access is typical, at most. It is not the friendliest of mobile apps, and it also has a sorry state of offline configuration. I rely a lot on the support of the individual Dynamics area and I also feel that there was always a solution to all the challenges that I needed to navigate there.
PositiveMicrosoft Dynamics 365 is currently used as the recommended consumer partnership monitoring program in my organization's workplaces where I work. We use it to seamlessly manage consumer information and keep an eye on customers and important sales metrics. This makes it very easy for the superiors in my organization to determine our sales pipelines and also the possible sales targets.
NegativeMicrosoft Dynamics 365 can be done with enhanced intuition for customers. For example, entering information is often a laborious experience for novice users. Its user interface style is not simplified enough for smooth browsing, specifically on web registration pages.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Very accuracy with financial reporting.
Date: Feb 17 2021SummaryEasy to get reports on finances thanks to charts of account.
Super efficient with payroll management.
Real-time helps with decision making.PositiveVery accurate with reporting on finances of the industry.
Most convenient with Purchasing and supply.
Super supportive customer service.NegativeMost convenient and very reliable with financial control.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Microsoft Dynamics: The great CRM tool with a lot of potential.
Updated: Jul 21 2020SummaryIt has a great task management for appointments email tracking and notes hence doing a great job integrating with other applications.
PositiveGreat automation features.
Easy to customize and integrate.
Strong ecosystem of apps and support.
Users friendly.NegativeIt does not thread email conversation.
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Can be slow at times considered to how much data it may contain. -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Outstanding ERP with cash management
Date: Nov 13 2020SummaryBest experience and effortless with marketing by integration with CRM.
Great with financial reporting and cash management.
Easy to do inventory control and helps to get stock reports.PositiveEfficiency to manage different bank accounts and petty cash in the organization.
Reporting is perfect and more accurate.
Reliable with inventory control.NegativeGreat ERP and efficient with inventory control and its easy to customize.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Real-time data access make decisions making easy
Date: Jul 03 2020SummaryReliable with real-time data access making decisions easy.
It's extremely customizable for the user reports.
More convenient with inventory control.PositiveReal-time data access makes decision making easy.
Reliable and more consistent with inventory control.
It's easy to customize the interface and personalize the user dashboard.NegativeIt's extremely customizable software with nice user interface.
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Review as Support Engineer
Date: Oct 27 2020SummaryPositive, but can continue improving. Unified Interface now has uniform behavior between mobile and PC interface. Has many layers of customization if you are into it.
PositiveOnce you get used to where customizations are, there's a lot you can do with it. Integration with Outlook and Sharepoint is useful. Ability to spin up multiple testing environment for development is useful for QA.
NegativeSolution dependencies can be a problem. Documentation can be not as useful at times. Licensing through third-party can be confusing and need to keep up to date with license model. Its complexity can sometimes mean getting the right support can be difficult at times. When using customizations, one must be careful when making infinite updates as that may cause a huge backlog that is difficult to remove excess automation jobs.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Customizable interface and excellent sales and marketing module
Date: Jul 07 2020SummaryUser friendly customer support.
Reliable with improving sales within the business.
Extremely customizable modules to suit our business.PositiveIts affordable software and easy to customize.
Effective for improving sales through tracking the leads and opportunities.
Reliable customer support.
Nice user interface.NegativeIts great software which is customizable to suit any business needs.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Microsoft Dynamics 365 Review
Date: Nov 10 2020SummaryOverall, we have relished a lot since productivity has advanced as team are able to automate 90% of their daily chores.
PositiveWith Microsoft Dynamics 365 we have been able to automate workflows, sales among other vital business procedures.
NegativeInitially, it was hectic to customize Microsoft Dynamics 365.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Microsoft Dynamics 365
Date: Nov 11 2020SummaryOverall, Microsoft Dynamics 365 has allowed me to track and analyze conversations about the company brand, thus improving clients insights.
PositiveWith Microsoft Dynamics 365, i am able to store and access data in a centralized location.
It has been easy to automate sales and marketing.NegativeIt was overwhelming to customize features available on this program, but we partnered with a third-party consultant, which handled the implementation strategy.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
It is a cloud based business application platform which is effective with productivity and artificial intelligence.
Date: Jul 21 2020SummaryIt easily enriches user experience which will enable employees to complete task anytime anywhere.
It allows team collaboration without without having to switch applications.
It allows user to effectively manage sales orders.PositiveIt is user friendly and easy to customize.
It is very efficient in tracking of sales, billing and marketing.
It is very effective in storing of customer data hence allows followup history.NegativeIt help combines components of customer relationship management and enterprise planning and so far there is no any difficult while using it. Perfect.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Intergration with Outlook is reliable for promoting sales
Date: Jul 08 2020SummaryGreat with responsive customer support.
Excellent with customization which makes it effective for business.
Great with reliability with improving salesPositiveEasy to integrate with Outlook which helps to promote sales.
More affordable to use.
Effective with customization to suit our businessNegativeEasily customizable software to suit our business.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Integrates all departments together using a single database source
Date: Jul 06 2020SummaryGreat customer support and user friendly.
Reliable with integrating all departments together using a single database source.
Effective with financial and inventory management.PositiveGreat customer service.
Integrates all departments together using a single database source.
Cloud based access of information makes access simple.
The best ERP which makes decision making easyNegativeGreat customer support but its might be expensive for small business.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great experience with financial accounting.
Date: Jul 09 2020SummaryLove how it's easy with installation on the cloud and on the premises.
Reliable with financial management and easy with great charts of accounts.
User interface is good.PositiveGreat with inventory control with ability to check the stock balance whenever i want.
It's very easy to personalize and customize.
Configuration is very simple.NegativeFor now i got no challenges for it was effective with financial management.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great Software if Configured Properly
Date: Oct 27 2020SummaryHaving been a D365/Dynamics CRM consultant for almost 15 years, you're going to get what you pay for in regards to implementation. It's extraordinarily important to have competent people help gather requirements, design, and implement this in order to get good value and maximum user acceptance out of it. When it's implemented well, it's a huge efficiency driver and offers vast reporting capabilities to managers. When it's implemented poorly, it's a bloated, tedious mess that ends up being more of a burden than anything.
PositiveLots of functionality, ability to integrate with anything, very scalable, easy to use when it's configured properly, vastly improves efficiency, good reporting capability, easy to make changes to forms, views, etc.
NegativeNeed to have an experienced, expensive team to implement it. Buggy when they release updates.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great CRM with improving sales
Date: Jul 18 2020SummaryImproved customer service.
Reliable with content management and user friendly.
Helps with improving business process.PositiveHelps and more effective with improving sales.
Reliable with content management.
Great customer service.NegativeReliable with improving customer service and ease of use.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
A highly cost effective CRM when compared to competition
Date: Aug 15 2020SummaryIf you're ever going to build a large business, you will definitely need a CRM to take care of a lot of things, the CRM apps industry is ripe with options but Microsoft Dynamics, with its entire Microsoft ecosystem is an excellent solution.
Positive- The ease of implementation is really great. You can get everything that Salesforce can give you at the fraction of the effort.
- Highly customizable and flexible.
- The entire Azure ecosystem makes it better than anything else in the competition.Negative- No major cons except that a better support can be provided.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Microsoft Dynamics 365 in Apparel Industry
Date: Nov 11 2020SummaryOverall, Microsoft Dynamics 365 has reduced administrative obligations since it fills lead data automatically.
PositiveWe have succeeded to connect and personalize all retail experiences in every channel with Microsoft Dynamics 365.
NegativeWeb API enhancements are a bit contradicting to use.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Excellent tool for ERP and CRM
Date: Aug 24 2020SummaryOverall Dynamics 365 from Microsoft is a great ERP cum CRM tool which is cloud based and part of Office 365 providing a range of useful features and a flexible pricing model.
PositiveMicrosoft Dynamics 365 is a cloud based ERP tool that also doubles as a CRM - Customer relationship management tool. It features intelligent virtual agents which provide a great experience to customers via multiple channels. It provides integration with other Office products and Linked In as well.
NegativeThe mobile apps provided are pretty limited and needs major update to be useful.
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