TripMaster
TripMaster delivers top-notch scheduling and distribution software for NEMT and paratransit services. This cost-efficient software streamlines paratransit management through demand-response and NEMT functionalities, all designed with user-friendliness in mind, which is a principle that inspired its creation by the very customers it serves. As a comprehensive transit solution, it encompasses modules for Automated Scheduling, robust custom Reporting, Integrated Voice Response, Mobile Solutions, and an automated vehicle locator. Additionally, CTS Software enhances operations by providing thorough auditing support, cost control measures, manpower and vehicle resource management, along with route management capabilities. The software further includes features like statistical reporting, computer-assisted scheduling, and electronic billing. A unique aspect of our service is a 90-day money-back guarantee, ensuring customer satisfaction. After conducting a live demonstration of TripMaster's capabilities, our dedicated team will assist in setting up your database and offer personalized training for your staff, ensuring a smooth transition to our platform. With TripMaster, you can expect a partnership focused on optimizing your transit operations and enhancing overall efficiency.
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FAMCare Human Services
FAMCare streamlines the case management process and enhances client outcomes significantly. By utilizing automated casework through adaptable workflow tools and organized task lists, it ensures that no important details are overlooked. Furthermore, its robust pivot table reporting not only simplifies data analysis but also transforms it into an engaging task, facilitating straightforward quarterly and annual reports. Additionally, FAMCare offers a variety of modules, including those for workflow management, form creation, billing, and client portals, providing a comprehensive solution for all your case management needs. This versatility allows organizations to tailor the system to their unique requirements for maximum efficiency.
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Ride Express
Ride Express provides a comprehensive solution for overseeing all aspects of Community Transportation, encompassing everything from reservation management to report generation and vehicle maintenance. Designed specifically for small to medium-sized transportation providers offering services like vans, buses, or volunteer drivers, Ride Express significantly boosts operational efficiency. By visiting this platform, users can learn how it simplifies various tasks for both operators and their transportation customers. Key features include calendar-assisted date picking, one-click address selection, automatic formatting for return trips, creation of standing ride orders, and even the option to set up pending rides when pick-up information is uncertain, alongside Will Call notifications for riders in case of cancellations. Engage with the Tour to explore the essential features of Ride Express, all while enjoying its intuitive screen layouts that cater perfectly to busy dispatchers. Moreover, the platform offers the capability to assign multiple payment sources, including third-party options tailored to specific ride types, making fare and payment card management straightforward, with automated calculations for total ride costs and remaining balances, ensuring a smooth operational flow. Ultimately, this all-encompassing platform is designed to enhance and simplify your transportation management experience, making it an ideal choice for those in the industry.
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Transportation Manager
The Transportation Manager is a comprehensive suite of products aimed at creating a robust online information system tailored specifically for transportation service providers. Agencies can select from a range of modules that best fit their individual needs. Key functionalities included in this system encompass client registration, trip scheduling and reservations, dispatching, invoicing for trips, user-friendly built-in reports, easy creation of ad hoc reports, as well as tracking for vehicles and drivers, notifications for maintenance, and reminders for driver training. Additionally, there are extra modules available for further customization based on unique requirements. Customer reviews emphasize the system's efficiency and effectiveness in managing transportation services. The night prior to a scheduled ride, an automated call is generated for all clients to remind them of their upcoming trips, which greatly reduces the likelihood of no-shows and last-minute cancellations. In cases where a client does not respond, the system persists in reaching out at set intervals to guarantee they are informed. On the day of the ride itself, passengers are also notified with a call to let them know that their bus is en route, thereby improving overall communication and coordination between the service provider and its clients. This careful attention to detail ensures an enhanced user experience.
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