What is Epicor CRM?
Elevate your strategies centered on customer satisfaction while acquiring critical insights with our cutting-edge CRM platform. Epicor CRM provides you with the vital data and oversight needed to deliver an exceptional customer experience during every interaction. Coupled with Kinetic, the rebranded Epicor ERP, its advanced collaboration tools connect employees, departments, and supply chain partners, allowing your organization to react more promptly and efficiently. This robust CRM solution enhances supply chain operations, enabling you to maintain a competitive edge in the global market. By streamlining the coordination from raw materials to finished products, you can effectively lower expenses and enhance your profit margins. Moreover, adopting a data-driven methodology for customer experience guarantees that your clients' demands for precision, inventory oversight, product delivery, and service are consistently fulfilled. Additionally, our web-based solutions are meticulously designed for customer retention in the automotive service sector, fostering ongoing engagement and loyalty. In summary, leveraging our CRM platform not only optimizes your operations but also positions your business for long-term success in a rapidly evolving marketplace.
Integrations
Similar Software to Epicor CRM
Epicor Connected Process Control offers an intuitive software solution designed to create and manage digital work instructions while maintaining strict process control, effectively minimizing the chances of errors in operations. By integrating IoT devices, it captures comprehensive time studies and detailed process data, including images, at the task level, providing unprecedented real-time visibility and quality oversight. The eFlex system is versatile enough to accommodate countless product variations and thousands of components, catering to both component-based and model-based manufacturers alike. Furthermore, work instructions seamlessly connect to the Bill of Materials, guaranteeing that products are assembled correctly every time, even when modifications occur during production. This advanced system intelligently adapts to variations in models and components, ensuring that only the relevant work instructions for the current build at the station are presented, enhancing efficiency and accuracy throughout the manufacturing process. In this way, Epicor empowers manufacturers to maintain high standards of quality control while adapting to the dynamic nature of production demands.
Learn more
Epicor Kinetic is a cloud-first, AI-powered manufacturing ERP platform for companies that need better coordination across finance, supply chain, production, inventory, quality, service, and reporting. It is generally suited to discrete, make-to-order, engineer-to-order, and mixed-mode manufacturers that want one system for planning and scheduling, materials management, shop floor activity, order fulfillment, financial visibility, and multi-site operations. Kinetic also includes browser-based access, role-based workflows, integration and extensibility tools, and support for cloud, on-premises, and hybrid deployment. For buyers comparing manufacturing ERP options, it offers broad operational coverage along with analytics, CRM, project management, governance and compliance, workforce mobility, collaboration, and AI-supported capabilities through Epicor Prism. With support across multiple regions and languages, Kinetic can fit manufacturers operating across plants, countries, and supplier networks.
Learn more
B2Sell
B2Sell effortlessly connects with your ERP or business software system to provide a user-friendly shopping cart for your customers. Our offerings include solutions like PIM, B2B eCommerce, Catalog Management, and customized APIs specifically designed for distributors and manufacturers, enabling comprehensive management of your marketing and sales channels. We deliver ready-to-use solutions that help you conserve both time and resources. B2Sell excels in tailoring features specifically for eCommerce platforms, ensuring that if you have a concept, we can bring it to life! Your ERP system can seamlessly transfer product details to an online sales channel, allowing customers to place orders, check their order history, access invoices, and view real-time inventory and pricing. Collaborating closely with each client, we strive to craft a distinctive design that sets you apart in the market. If there's a particular design you envision, we can incorporate that as well, ensuring it aligns perfectly with your brand identity. Furthermore, our team is dedicated to supporting your ongoing eCommerce growth and success.
Learn more
Epicor BisTrack
Epicor BisTrack stands out as a cutting-edge business management solution, specifically designed to cater to the distinct needs of the building materials industry, including lumberyards, construction suppliers, and distributors. Renowned for its comprehensive suite of tools, the software seamlessly integrates inventory management, purchasing, sales, and delivery functions within one user-friendly interface. Organizations can take advantage of its advanced reporting and analytics capabilities to enhance decision-making, optimize workflows, and elevate customer service standards. Additionally, the platform's robust mobile functionalities and effortless cloud deployment facilitate real-time collaboration, significantly boosting operational efficiency across teams. As companies adopt BisTrack, they can secure a competitive advantage in a rapidly changing market, enabling them to swiftly navigate new challenges and seize emerging opportunities. In essence, Epicor BisTrack is an indispensable resource for businesses aspiring to excel in the building materials sector, ensuring they remain resilient and forward-thinking in their strategies.
Learn more
Screenshots and Video
Company Facts
Company Name:
Epicor Software
Date Founded:
1972
Company Location:
United States
Company Website:
www.epicor.com
Product Details
Deployment
SaaS
Support
24 Hour Support
Web-Based Support
Product Details
Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English
Epicor CRM Categories and Features
CRM Software
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management