Firmao CRM Reviews

Thanks to the Firmao CRM system, we can respond to customer inquiries quickly and efficiently. As a result, we can build positive relationships with customers and increase their loyalty.

One of the biggest advantages of Firmao CRM is its intuitiveness. The system is easy to use, even for people who have no experience with such programs. As a result, our employees learned to use the system quickly and efficiently, which allowed us to save time and improve work efficiency.

High licensing costs can be a handicap for small and medium-sized PV companies.

FIRMAO is a great tool to increase the convenience in the office. It's simplicity makes it accessible to everyone.

The software helps to manage a great amount of data by gathering them in one place. This makes it so much more convenient while searching for client information. Another advantage of FIRMAO is that it's straightforward, so it's easy to learn.

No disadvantages have been spotted yet. The software is used almost everyday in the office.

Good system at an attractive price. This is the best CRM that exists on the market. I am satisfied with the use, I do not intend to change.

I have been using Firmao for several years. I have no reservations about the system, support is always helpful and responds quickly. I recommend.

A stable Internet connection is needed for the system to work properly. I don't see any other disadvantages of the system.

Comparable to other CRM systems, but they need to work on the graphic design. I appreciate the support and help - especially in the initial stages of use.

Full records of activities performed by employees, invoices, offers, projects in one place - very useful.

Initial setup requires watching instructional videos but I'm not entirely convinced that this is a downside. I tested many solutions and it looks very similar.

Firmao is a system:
Useful
Configurable
Intuitive
Complete
Intuitive

We have been using it since 2011, the program has developed a lot and they are constantly developing it, which makes us very happy. Currently, it is in many languages, which additionally allows you to make offers all over the world.

Many years ago, I tested all the bigger and better known CRM systems. The choice fell on Firmao. It has everything that is needed. Many integrations. The biggest advantage is unlimited personalization possibilities. Creating filters and trees. Arranging processes, reducing employee errors, synchronization with Google Calendar, Synchronization with GOOGLE Maps. You can configure the calendar of employees, cars, occupancy of offices, use of devices. An extensive bidding system + any individual configuration by users. Project management, extensive statistics.
SUMMARY:
I do not know a better CRM, invoicing and management system than Firmao, and we have been using it continuously since 2010.

It's a very good system and the disadvantages are hard to find. Maybe: not enough information about changes and new improvements, no integration with social media + no chat support on mobile devices in the mobile application which is very good and lightweight but has no chat function. But this is such a search for flaws by force, because it is a very good system.

I'm using a Firmao for the last 5 years, employee efficiency and offer effectiveness have significantly increased over this time thanks to a wide range of templates. In case of any failures, which happened maybe twice, the technical support resolved them within a moment.

+ wide range of possibilities
+ easier management of the company
+ clear and transparent service
+ professional and quick service

- I didn't notice any cons during using a Firmao..

Easy to implement in our company. Easy to operate. Good price for what we got. Really easy to implement for few companies.

Easy to implement in our company. Easy to operate. Good price for what we got. Really easy to implement for few companies.

Right now, we've got no cons for this CRM software.

Reliability and versatility are the two most distinguishing features of this system. Continuously evolving. Firmao has become an essential element in my work. Highly recommended CRM.

There are many things that I appreciate about the company in my work, but the following are the key points:
Excellent communication with consultants. In situations where immediate assistance is needed, it can be obtained promptly.
The company has a versatile CRM. It can be customized according to individual needs, regardless of the industry. In case of needing individual modifications, one can rely on professional advice and project implementation.
Regular system updates that introduce many new features as part of the subscription.
The system facilitates and speeds up many important aspects of the company's operations. In the three years of working in this environment, I have completed numerous diverse and complex analytical tasks that, without this CRM, would have taken me much longer.
Reliable!

Occasional system errors... but they are quickly identified and resolved.

Firmao CRM is helpful in running your business. increases productivity, helps your business, increases sales, improves customer service.

Firmao CRM helps automate many customer service tasks. Customer and transaction data is organized, making it easier for employees to access the information they need to provide excellent service.

The implementation of the system was time-consuming.

We have been searching for a CRM system that meets our requirements, and we finally found Firmao. It is a highly customizable tool perfectly tailored to our needs. Firmao facilitates customer data management, significantly improves sales efficiency, and enables better monitoring of the customer service process. Additionally, its invoicing module provides us with constant visibility into the company's finances. We wholeheartedly recommend this system.

Easy to use, clear interface. You can customize the system functions individually. It has everything we need.

No integration with social media. The rest is very good.

I use the system for over 3 years and never faced any critical issues. Small things were resolved quickly.

Easy to use, user friendly interface, comprehensive functions. Good customer support.
Helps automating daily work and data exchange.

Some functions and document templates could be better. Document designer could also work better and be more user friendly.

I have been working on this program for over two years. Issuing an invoice takes several seconds, as does placing the product in the warehouse or creating a release document.

A very intuitive, easy-to-use program. It's easy to correct the invoice and put the product into stock.

I don't see any disadvantages, only advantages. The program is very simple.

Firmao CRM is a solid CRM solution that offers a wide range of features and capabilities. This is a good solution for companies that are looking for an easy-to-use and feature-rich CRM system.

Firmao CRM offers a wide range of features that can help companies manage customer relationships. This includes features such as: contact management, task management, event management.

Requires taking the time to read the instructions.

Firmao has simplified my business management experience. The seamless integration of CRM and ERP, coupled with easy implementation, suits my dynamic work style. Knowing it's hosted on Amazon's secure servers adds a layer of confidence. Continuous improvements reflect Firmao's commitment to evolving with market needs. From managing emails to payroll, it's a user-friendly tool that streamlines daily operations and remote management effortlessly, making it an invaluable asset in my business toolkit.

- Effortless Integration
- User-Friendly Interface
- Anywhere Access
- Data Security
- Adaptive Updates

-Dependency on Connectivity - While the dependence on connectivity may be seen as a drawback, it underscores Firmao's commitment to real-time collaboration and data synchronization. The emphasis on a connected environment ensures up-to-the-minute information, promoting agile decision-making.

I have been using Firmao for some time. It's a good CRM system that offers a wide range of features and integrations. It helps manage contacts, track sales, and automate marketing. The system is especially useful for SME companies that want to implement a CRM system, but do not have large budgets.

Intuitive, clear system, good price, lots of integration, makes it easy to manage employees and customers.

Implementation of the system was time-consuming.

It works well in establishing relationships with customers, my employees liked the solution very much, I recommend it.

It works very fast for me as a cloud solution, you can conveniently manage your company from anywhere in the world. Another plus is the mobile application. Finally a new mobile application has appeared.

It may seem difficult at first login, but the app also has its own telephone support department for use at the price of the system.

I started using Firmao on the recommendation of my friend. i am satisfied, i am not thinking of changing the system.

With CRM, I can improve my company's operations. Firmao allows me to manage my warehouse, customer relations, control the status of my warehouse, manage the calendar and working hours of my employees.

I have no objections, only to use this system efficiently you need to have a stable Internet connection.

In conclusion, Firmao CRM has many advantages that can help pharmaceutical companies manage customer relationships and business processes. However, it is necessary to consider both the benefits and challenges of implementing such a solution and tailoring it to the company's specific needs.

Firmao CRM helps monitor and manage customer contacts, which can be especially important in the pharmaceutical industry, where building and maintaining customer relationships is key.

Implementing and maintaining a CRM system can involve costs for licensing, training, customizing the system to fit the company's needs, etc.

Firmao CRM is very user-friendly and easy to navigate. Even users with no prior experience with CRM software can quickly learn how to use Firmao.

Firmao CRM offers a wide range of features, including contact management, lead management, sales pipeline management, customer service management, and marketing automation. This makes it a one-stop solution for businesses of all sizes.

Some features were hidden, but thanks to quick technical support we received helpful answers.

I recommend the system to those users who expect something more from CRM. FIRMAO gives you something more. The combination of ERP and CRM system functions is what our company was looking for.

In our company, FIRMAO works great. The system is intuitive and easy to use. The offer panel allowed us to standardize the appearance and content of the prepared offers. An important advantage of the system is the ability to configure it to individual needs.

A tool to analyze won and lost sales opportunities would be useful. A good idea to improve the functioning of the system would be to optionally send notifications to e-mail.