Assembled
With Assembled, support leaders can unify human and AI agents in one intelligent platform that drives efficiency without compromising quality. Our technology enables over 50% automation of customer interactions, precise demand forecasting, and optimized staffing across in-house teams and BPO partners. From live workload balancing to AI agents that match your workflows and brand voice, Assembled ensures every chat, call, and email is handled with speed and consistency. Companies including Stripe, Canva, and Robinhood trust Assembled to elevate the customer experience and reduce operational costs. Core solutions span workforce and vendor management, real-time performance visibility, and AI Copilot — giving agents translation, reply suggestions, and instant task automation to resolve issues faster.
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Connecteam
Connecteam is a comprehensive mobile application tailored for employees who work outside of traditional desk environments. It offers essential tools for overseeing and coordinating field staff, featuring options for communication, workflow management, scheduling, and time tracking.
With just a few simple clicks, you can unify your mobile workforce. The desktop Launchpad enables seamless collaboration, operational management, skill development, and employee engagement monitoring. In no time, you can design a fully-branded mobile app for your organization, incorporating elements like safety checklists, orientation programs, product catalogs, and shift management features. Additionally, you have the flexibility to personalize the app's functionalities to meet your specific requirements. You can also analyze team interactions with company resources, allowing you to identify areas for improvement and enhance efficiency. Connecteam empowers both managers and employees to streamline their processes, enabling a greater focus on growth.
The platform supports various integrations, including Google Calendar, Gusto, QuickBooks Payroll, Xero, and more, ensuring a seamless experience for users. Ultimately, this all-in-one solution is designed to enhance productivity and engagement among non-desk employees.
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Evolia
Evolia simplifies the process of hiring, scheduling, and tracking hours for frontline workers in medium and large businesses.
The era of isolation and the frustrating "telephone game" of coordinating last-minute replacements is over. Through Evolia, employees can easily engage in the scheduling process with just a few clicks.
For managers, Evolia offers a suite of features including the ability to fill open shifts and manage replacements seamlessly, create schedules quickly and intuitively, automate the replacement process through recall lists, oversee employee availability, centralize leave requests, control labor budgets, integrate with popular payroll systems, utilize smart timesheets that require pre-approval, prepare payroll automatically, and communicate with employees via messaging and announcements. Additionally, many more features are available to enhance the managerial experience.
On the employee side, Evolia provides a free profile to easily post for available shifts nearby, along with a user-friendly web and mobile application. It also supports expense accounts, allows employees to indicate work availability and preferences, offers mobile clock-in capabilities, and includes a messaging platform for easy communication. The comprehensive tools offered by Evolia ensure that both managers and employees can work together more effectively.
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Liveforce
Simplifying Temporary Workforce Management. Discover an improved method for scheduling, overseeing, and compensating your temporary workforce.
Liveforce serves as a comprehensive event staffing solution designed to optimize the scheduling and management of both temporary and freelance employees. It is efficient, adaptable, user-friendly, and scalable, making it capable of supporting campaigns of any magnitude.
Offering extensive customization and a wide range of features from beginning to end.
Recruit and Manage
Attract, Engage, Retain. Assemble your ideal team with Liveforce. Whether you need brand ambassadors or bar staff, our staffing platform will assist you in locating, hiring, and keeping the right talent.
Schedule and Book
With Liveforce at your fingertips, you maintain full authority over the scheduling of shifts and staff rosters. Effortlessly find the most suitable temp staff, freelancers, or event professionals for specific jobs, roles, and shifts.
Timesheets and Pay
Time is a precious resource; don't squander it on payroll management. Edit worked hours, approve expenses, review timesheets, and create payment reports — all conveniently housed in one platform. This comprehensive solution not only enhances efficiency but also ensures accuracy in your payroll processes.
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