Forwardly Verified Customer Reviews (2026)

I tried to use them but they held up my payments for over a week. Opened 3 tickets hit zip help. Finally got a call setup. The guy said they needed 6 months bank statements showing all my transactions and copies of invoices to customers.

Nothing. I had nothing but issues with them. So I have nothing positive to report here. They have no mobile app so you have to do it on a pc or phone web browser. The support was very bad and troublesome. No phone number to speak to anyone. Goes to recording and you can’t leave msg.

No mobile app.
Customer support was terrible.
They advertise instant payout etc. but you have to use them for a long period of time before that’s an option. Standard payouts are 3 days or longer.

I highly recommend it to other businesses. If you are looking for a quick and easy way to get your payment, this is the platform.

Easy-to-use platform, onboarding was a breeze. Within a day I was able to request the payments from my clients.

Relatively new platform, but I can't think of any at this point.

Terrible, we onboarded with them a couple of months before sending any invoices, when it came time to receive payment they were requesting bank statements (which they already have access to through plaid), they also wanted a copy of customer contracts to verify payments. Very phishy business practices, no actual human support.

It seemed simple enough, sign up, link the bank, start sending invoices. They make it sounds very easy…

When it actually came time for customers to pay, they reported website slowness, difficulty linking/verifying their bank info. When it comes to support, it’s non existent. The only option they have is email support, don’t expect a fast response either.

Overall, Forwardly is my favorite vendors bill pay platform. Overall very good platform for small business owners with businesses registered in the United states and very affordable. I use it regularly and recommend it to all my known MSPs and IT service providers that need an AP solution. I love that it is easy to use, cost efficient, and has a good support team to answer questions.

Forwardly is so good designed. It is easy to use and review payments or vendors and find the information that I need. If I ever have a question or concern, the support team is just a few clicks away.

I still need to use my bank for international payments as I can only send free payments via ACH or card transfers and USA businesses only. No phone support though but I found video calls are more than enough.

It is a great platform for a small business and much satisfied with it's performance. Looking forward to what they would add to the features next.

Very user friendly. Account setup was smooth. Payment processing is super easy & quick which improved the cash flow.

First couple of payments for each client took time but got better & faster with time.

Very happy customer since May 2024. It was a pleasant experience dealing with their support team. Sometimes it feels like too much communication happening from their side making me feel bad :)

I was paying all my bills through Chase and I am surprised to see the time automation has saved us. Easy to use with my Quickbooks.

Every payment needs an OTP and it was a challenge during my overseas trip

They have the money and I am without a way of getting my money back.

The product seemed great from their advertisement but...it was awful. They took my money and then closed my account.

This was an awful ride with Forwardly. They gave me a hassle getting on and then even gave the people hassle I was paying. The final straw was they took my money that I had sent to people and then suspended all our accounts.