Freshchat Integrations

Wing transcends the typical virtual assistant service by providing exceptional advantages to its clients. Our platform allows users to design intricate tasks through intuitive Workflows using a simple drag-and-drop interface. You can configure these tasks to execute on a recurring basis or request them to be performed on demand. Our team consists of former consultants from prestigious global firms, including McKinsey and SAP, who are dedicated to enhancing your processes and workflows. With assistants spread across the world, all of whom are college graduates and fluent in English, we ensure high-quality support. Each assistant undergoes an intensive three-month training and evaluation period, supervised by experienced Operations Managers to guarantee excellence. Additionally, we prioritize your satisfaction by offering our assistants salaries that exceed market standards as an incentive for exceptional service. Although our headquarters are in San Francisco, we are committed to attracting the best talent without geographical constraints, giving us a diverse and skilled workforce. This global approach allows us to provide you with reliable support tailored to your unique needs.

Establish teams that reflect your core values and resonate with your brand's identity. This toolkit is crafted for businesses that are in the process of expansion. We develop a customized team that harmonizes with your company culture, meets customer expectations, and addresses your specific operational needs. Moreover, we incorporate thorough training, vital tools, insightful customer data, and additional resources, allowing your operations to grow without sacrificing quality or efficiency. If you need help assessing your most recent product launch, our vast network of global Software QA specialists is ready to assist you in adhering to your release schedules while ensuring your applications and websites remain free of issues. We handle your brand with great care, treating it as if it were our own. Our moderation and trust & safety experts not only bolster your current team but also integrate seamlessly with it, maintaining your community standards across diverse languages and time zones. We provide a comprehensive range of testing services, which include regression, snapshot, system integration, functional, exploratory, and black box testing. In addition, we offer user acceptance testing, localization testing, policy and workflow consulting, as well as strategies aimed at online risk mitigation to keep your operations secure and effective. Our dedication to your success goes beyond merely fulfilling requirements; we strive to enhance your brand's standing within the digital realm, ultimately ensuring lasting growth and recognition. By prioritizing your needs, we help create a more robust foundation for your business's future.

Uncover the ideal solution for effectively synchronizing, managing, and converting leads sourced from Facebook and Google through a robust tool that acts as a comprehensive resource for lead synchronization, CRM integration, autoresponders, lead management, and ad optimization. This dynamic platform facilitates effortless lead synchronization, immediate CRM integration, and timely delivery to your sales teams, while also offering valuable insights into crucial data points from your advertising efforts, which fosters collaborative decision-making between sales and marketing teams rather than working at cross purposes. With this tool, you can easily synchronize leads from diverse advertising platforms such as Facebook ads, Google ads, Bing, your company’s website, landing pages, and Google Forms, thus eliminating the cumbersome process of determining which campaign, creative, or keyword has brought in your best leads. You will consistently stay updated on your leading campaigns, as the platform rigorously monitors sources and platforms to deliver insights about which keywords and channels produce the highest-quality leads. Consequently, your teams can concentrate on enhancing efficiency and achieving improved campaign ROI for sustained success, ultimately leading to a more streamlined marketing strategy and increased profitability.

Optimizing data management processes can significantly boost the efficiency of your business operations. Instantly connect, transform, and visualize your data in a scalable way that meets your needs. Kleene makes it easier than ever to access data from your various SaaS applications. Once extracted, the information is safely stored and carefully organized in a cloud data warehouse, ensuring it is cleaned and primed for in-depth analysis. Intuitive dashboards allow you to discover valuable insights and make educated, data-driven decisions that foster your growth. Eliminate the hassle associated with building data pipelines from the ground up. With more than 150 pre-built data connectors available and the ability to create custom connectors on demand, you’re always able to utilize the most current data. Setting up your data warehouse can be completed in just a matter of minutes, without requiring any technical expertise. Our innovative transformation tools accelerate the development of your data models, and our remarkable data pipeline observability and management features give you unmatched oversight and control. Leverage Kleene’s premium dashboard templates to elevate your visual presentations, and benefit from our comprehensive industry expertise to further advance your business objectives. By streamlining the data management process, you can focus more on strategy and less on logistics, paving the way for sustainable growth.

Quickwork serves as a versatile platform for businesses to design both straightforward and intricate workflows with ease. It enables organizations to develop and publish secure APIs while facilitating seamless conversational exchanges among employees, customers, and partners, thereby enhancing the overall user experience. As a comprehensive solution, Quickwork equips users with the necessary tools and services to construct robust and scalable integrations. The platform includes features like serverless APIs and interactive conversational experiences. Users can simply drag and drop applications to forge impactful integrations, eliminating the need for any coding expertise. With access to thousands of applications spanning business, consumer needs, analytics, messaging, and IoT, Quickwork empowers extensive customization. Its API Management feature allows for the effortless conversion of any workflow into a REST API with just one click. Furthermore, the serverless infrastructure ensures that your APIs can be scaled both elastically and securely. Additionally, Quickwork facilitates the creation and management of real-time messaging and conversational workflows that engage multiple channels, integrating human agents, IoT devices, and chatbots to provide comprehensive solutions. This holistic approach not only simplifies operations but also fosters enhanced connectivity and efficiency across various business functions.

Truto has been intentionally built to be declarative from the very beginning. Users have the ability to seamlessly add new integrations and modify the existing Unified APIs we provide. You can interact with the product at your own pace, using sandbox accounts for all supported integrations, which means you don’t have to use your actual accounts. We strive to deliver an exceptional developer experience by meticulously crafting our SDKs. API discrepancies can often lead to confusion, and our mission is to eliminate that inconsistency. Furthermore, Truto empowers you to choose your data storage location, allowing you to directly transfer information from third-party APIs into your database. Supporting vector databases further amplifies your data management options. With the availability of self-hosting, you can maintain the security of your data within your virtual private cloud. Additionally, our sophisticated user management features provide you with detailed control over access for team members, ensuring a customized experience tailored to your organization’s needs. This blend of flexibility and control positions Truto as an essential resource for developers, fostering innovation and efficiency in their projects. Ultimately, our commitment to quality and user satisfaction sets us apart in the developer tools landscape.

Superseek enables businesses to develop AI-driven assistants powered by ChatGPT that can be seamlessly integrated into their websites for immediate customer support. Transform your website or support resources into an intelligent agent that understands your offerings, provides human-like interactions, and is available around the clock. Implement routing buttons to guide customers to the appropriate message or resource. You can customize the instructions, AI model, and bot role to align with your specific business needs. With automatic content updates and answer guardrails in place, you can ensure that the information provided remains accurate and up to date. Moreover, Superseek empowers organizations to elevate their customer service experience using AI while maintaining their existing tools and workflows intact, thus promoting a smooth transition into enhanced digital assistance.

Qualimero creates AI-powered customer advisors that help clients discover ideal products and answer their inquiries, which not only boosts sales effectiveness but also lowers costs considerably. Moreover, these cutting-edge solutions enhance customer engagement, resulting in greater satisfaction and increased loyalty over time. By integrating such technology, businesses can foster deeper connections with their customers, ensuring a more personalized shopping experience.

Integry streamlines the creation, deployment, embedding, and management of integrations for your SaaS, alleviating the workload on engineering teams and boosting the efficiency of support personnel. Through its visual programming capabilities, you can swiftly develop powerful integrations while still having the freedom to write code when needed. The platform allows you to work with a highly abstract and expressive language that significantly enhances productivity compared to conventional programming languages, all while maintaining full control over the process. With support for connections to over 250 applications, setting up integrations is quick and easy, eliminating the need to secure your own app credentials. You can also customize any OAuth with your own credentials and branding, ensuring a tailored experience. Integrations can be scheduled to run at designated intervals, aiding in data polling and the execution of recurring tasks. Furthermore, you have the ability to connect to any API using our integration framework, employing the same user-friendly visual programming to implement your functionalities. Our sophisticated API client guarantees smooth communication with any API server, allowing you to transmit various data types and manage different responses seamlessly. This holistic approach not only simplifies the integration process but also empowers users to optimize their operational efficiency, ultimately transforming how they interact with multiple applications. By integrating these capabilities, businesses can focus more on growth and innovation rather than technical obstacles.

Screendesk is a comprehensive video support solution built for customer service and technical support teams, enabling them to resolve tickets faster and more efficiently. The platform allows support teams to instantly record screens and initiate video calls, without the need for any downloads, and integrates directly with helpdesk software like Zendesk and Freshdesk. Screendesk provides automatic technical data capture, AI-driven analysis to detect patterns, and live screen sharing for real-time troubleshooting. With features such as secure sharing, a video library for easy access to common issue recordings, and customizable branding, the platform enhances both team productivity and customer satisfaction. Video editing tools, including annotations and trimming capabilities, further ensure efficient communication.

Experience the revolutionary features of OBI Engage, which integrates social media, messaging platforms, reviews, live chat, and chatbots into one cohesive solution for exceptional customer interaction and online support. This system enables you to provide tailored and immediate customer service across multiple channels, such as social media, live chat, review platforms, and messaging services, fostering a base of satisfied and loyal customers. With OBI Engage, managing all online conversations becomes effortless through a centralized dashboard, while the inclusion of smart chatbots streamlines your service processes for greater efficiency. Moreover, the platform is equipped with sophisticated workflows, case management capabilities, and integration options with third-party systems, ensuring high-quality service delivery. The built-in monitoring feature keeps you updated on your brand's online reputation, allowing you to respond swiftly to customer mentions. In addition, you can easily create, schedule, and share posts on various social media networks using an intuitive content calendar, and thoroughly analyze the success and reach of your marketing campaigns with detailed social analytics and reporting. This comprehensive approach guarantees that your engagement methods remain agile and attuned to the needs of your audience, ultimately paving the way for continuous improvement in customer relations.

Transform your business into a leader in conversation by adopting comprehensive cloud messaging solutions that eliminate the necessity for a call center. Provide your customers with round-the-clock support through an interactive portal that allows engagement with your services at any time. By integrating secure transactional messaging, you create enriched and dynamic user experiences while ensuring strict data privacy, which helps guide users towards effective solutions. Employ a full-stack platform that seamlessly integrates automation, conversational analytics, agent escalations, and self-service features. By mastering AI deployment, you can incorporate conversational elements into your brand, significantly boosting customer satisfaction through outstanding user experiences. Wave goodbye to ineffective AI trials and projects that yield no results—Pypestream clients enjoy impressive returns on their investments. This strategy not only encourages innovation but also showcases clear business advantages. Given the staffing hurdles brought on by the pandemic, consider utilizing Pypestream's COVID-19 customer care starter packs to enhance your operations and support systems. Embracing this advanced technology can lead to a more resilient and adaptable customer service model, ultimately reshaping the way businesses interact with their clients. In this rapidly evolving landscape, staying ahead of customer expectations is more crucial than ever.

Yellow.ai stands out as a robust Conversational AI platform designed for enterprises, enabling businesses to realize their full potential on a large scale. With a strong presence in over 85 countries and a client base exceeding 1,000 companies, notable clients include Domino's, Sephora, Hyundai, Biogen International, Edelweiss Broking, Siemens Limited, Waste Connections, American Bureau of Shipping, and MG Motors. The platform utilizes Dynamic AI agents to facilitate human-like interactions, enhancing customer satisfaction and driving employee engagement through its user-friendly no-code/low-code interface. Furthermore, the company has successfully secured more than $102 million in funding from prestigious investors and maintains a global footprint with offices in six nations. As a leader in the AI space, Yellow.ai continues to innovate, ensuring businesses can effectively adapt to the evolving landscape of customer interactions.

The Kindly chatbot harnesses the latest innovations in machine learning and language processing to efficiently respond to customer inquiries. This technology opens the door to artificial intelligence for a wider audience. With the live chat feature of Kindly, customer service agents can handle more intricate questions while providing outstanding support. Moreover, Kindly offers analytical tools that deliver in-depth insights into your business operations, including both historical analytics and real-time data. You can monitor various metrics, from website traffic to the effectiveness of your chatbot’s interactions. Additionally, we offer guidance on recognizing the best chances for automation. Kindly can be seamlessly integrated with your preferred chatbot platform, CRM systems, or other applications through our API. You can also evaluate the performance of your digital assistant and identify specific conversations that may require improvement for enhanced user engagement. This comprehensive strategy guarantees that your customer service continually evolves and adapts to fulfill client requirements efficiently. Ultimately, your organization will benefit from a more responsive and intelligent customer support system.

A notable 73% of consumers claim that their interactions with a brand play a crucial role in shaping their purchasing decisions. By incorporating a conversational AI bot, businesses can significantly enhance their customer experience. Engagely.ai provides advanced chatbots that facilitate meaningful customer interactions across multiple platforms while accommodating the diverse language needs of clients. With WhatsApp boasting over 2 billion users worldwide, it is vital to connect with your audience in their preferred space, and Engagely's Conversational AI Solutions enable this connection effectively. Leveraging the largest messaging app allows for ongoing communication with customers, where you can promptly respond to inquiries, share important updates, assist with bill payments, and engage prospects to turn them into devoted clients. Furthermore, Engagely's AI-powered phone bot optimizes both incoming and outgoing support calls, delivering seamless and authentic interactions through state-of-the-art speech recognition technology that makes conversations feel more relatable. This groundbreaking strategy not only improves the overall user experience but also cultivates long-term customer loyalty and satisfaction, making it an invaluable asset for any business aiming for success. By embracing these innovative solutions, companies can stay ahead in today's competitive market and create lasting relationships with their customers.

Enterpret enables organizations to thoroughly assess customer feedback on a significant scale. We tackle complex issues in fields such as natural language processing, machine learning operations, analytics, and data visualization. Our core mission is to ease customer pain points by persistently identifying and tackling their most pressing challenges. The milestones we achieve are a reflection of our ambitions, as we strive for lofty goals and dedicate ourselves to achieving them. Challenges we face are transformed into learning opportunities that propel our advancement. Our all-encompassing system for decoding customer feedback ensures that you focus on developing the most crucial features first. By merging user insights with behavioral segments, you can refine your workflows and minimize the time spent on user interviews and surveys, ultimately improving your product development strategy. This methodology not only simplifies your efforts but also fortifies your relationship with your customers. In doing so, it paves the way for more tailored solutions that resonate with their needs.

Discover concealed sensitive data in surprising places like screenshots, logs, messages, tickets, and tables in a matter of minutes. With a simple click, LightBeam enables the generation of in-depth executive or delta reports, equipping you with vital insights into the landscape of your sensitive information. By leveraging LightBeam's unique PII/PHI visualizations, you can effectively automate Data Subject Requests (DSRs), ensuring a thorough approach that aligns with your data architecture. Empower users to manage their own data collection practices, thereby fostering trust and transparency. Maintain continuous oversight of the methods by which sensitive data is acquired, utilized, shared, and safeguarded, implementing appropriate protections across your organization while keeping all stakeholders well-informed. This forward-thinking strategy not only bolsters compliance but also fortifies the overarching framework of data governance, paving the way for improved data management practices in the future. Additionally, embracing this innovative solution can lead to more informed decision-making and a deeper understanding of data flows within your organization.

Refold.ai is an advanced AI-powered integration platform designed to tackle the complex challenges of connecting modern enterprise systems and legacy applications like SAP, Oracle Fusion, and Workday Finance. Its AI agents function as tireless digital workers that automate the entire integration lifecycle — from scope definition and workflow creation to intelligent data mapping and automated test case generation. The platform uses an evolving memory graph to predict and resolve API version conflicts, detect brittle endpoints, and auto-fix workflows in real time, enabling scalable and resilient integrations. Refold offers instant support for over 100 enterprise applications through a curated marketplace and provides smooth authentication, XML/ETL pipeline management, and detailed observability with audit logs. Deployment options include cloud, self-hosted, and air-gapped on-premises setups, supporting AWS, GCP, and Azure environments. Refold empowers solution engineers to build demos quickly, professional services teams to deliver integrations efficiently, product teams to embed integrations as core features, and AI teams to develop memory-driven internal agents. The platform is trusted by global clients for accelerating sales cycles and slashing integration costs by more than half. It boasts enterprise-grade security certifications such as SOC 2 Type II, ISO 27001, GDPR, and HIPAA compliance. Refold’s combination of AI-driven automation, real-time adaptation, and comprehensive integration infrastructure makes it a vital tool for modern enterprises. Overall, Refold.ai turns integration bottlenecks into seamless workflows, enabling faster innovation and superior customer experiences.

Unifonic is a cutting-edge platform powered by artificial intelligence, aiming to create tailored interactions with customers across various channels. It enables businesses to communicate through numerous methods, including SMS, WhatsApp, Messenger, push notifications, and voice calls, allowing clients to engage through their favored mediums. With more than 100 native integrations with well-known tools like Salesforce, HubSpot, and Shopify, the platform effectively facilitates workflow automation. Moreover, Unifonic's Flow Studio provides pre-built templates for frequently encountered situations, such as abandoned cart alerts, one-time passwords, and chatbot integration, simplifying the setup of automated workflows. This platform enhances marketing strategies and improves operational efficiency through its low-code development features, while also offering 24/7 AI-enhanced customer support. Unifonic reaches a wide audience, achieving an impressive 95% coverage, with over 25 billion messages sent and serving a diverse clientele of more than 5,000 businesses, highlighting its significant industry presence. In addition, its dedication to continuous innovation empowers companies to meet the changing needs of customer engagement effectively. With such a robust framework, Unifonic positions itself as a key player in the landscape of customer interaction solutions.

Inn-Flow presents a comprehensive suite of hotel management software designed to improve multiple operational facets including accounting, payroll, labor management, procurement, and sales. By providing advanced accounting solutions that enable immediate data access, it streamlines financial management for hotel operators. The platform includes automated payroll processing, which aids in reducing operational costs, along with AI-enhanced bookkeeping services that simplify invoicing and other financial tasks. Moreover, its labor management tools aim to fine-tune employee scheduling, thus decreasing labor expenses, while procurement features assist in overseeing inventory levels and reducing waste. Sales growth and revenue generation are supported through automated tracking and sophisticated business intelligence features. Additionally, Inn-Flow's capacity to seamlessly integrate with leading applications facilitates easy data synchronization across different properties, enhancing overall operational efficiency and consistency. Hotels that implement Inn-Flow have reported considerable gains in productivity, cost savings, and improved financial results, which contribute to a stronger competitive edge in the hospitality sector. The all-encompassing nature of Inn-Flow's solutions positions it as an essential resource for hotel management teams dedicated to achieving excellence in their operations and service delivery. With its robust features, Inn-Flow enables hotels to adapt swiftly to market changes while maintaining high standards of performance and customer satisfaction.

CloudNuro.ai functions as an intelligent platform designed to oversee both cloud and SaaS environments, offering organizations improved visibility, governance, optimization, and automation across their digital landscapes. By utilizing a unified interface, it efficiently detects all SaaS applications, including those categorized as Shadow IT, through various methods such as DNS, SSO, browser agents, and APIs. The platform maintains a real-time catalog of applications, pinpointing tools that are either underutilized, redundant, or unauthorized for use. It also generates crucial insights regarding expenditures, usage trends, license entitlements, and application engagement metrics, equipping teams to manage expenses effectively and negotiate contract renewals with reliable data. Additionally, automated workflows streamline processes such as user onboarding and offboarding, approval workflows, compliance checks, and policy enforcement, thereby reducing the workload of the IT department and bolstering security protocols. Moreover, CloudNuro.ai features strong integrations with prominent SaaS and cloud service providers, including M365, Salesforce, and various ITSM tools, enabling seamless synchronization of catalog data, subscription oversight, and policy automation, which ultimately enhances operational efficiency throughout the organization. This holistic strategy not only helps businesses retain control over their software assets but also maximizes their value while significantly reducing potential risks. As a result, organizations can navigate the complexities of their digital environments with confidence and agility.

Zowie is an innovative customer service platform powered by AI specifically designed for the ecommerce sector. Recognizing that customer engagement is crucial, we enable you to harness the power of conversation to reduce costs, increase revenue, and delight your visitors with every interaction. There's no need to overhaul your existing systems; simply integrate our solution into your current technology framework and start delivering tailored support from day one. Find out what makes Zowie the preferred choice for top brands in the industry.

Unremot acts as a vital platform for those looking to develop AI products, featuring more than 120 ready-to-use APIs that allow for the creation and launch of AI solutions at twice the speed and one-third of the usual expense. Furthermore, even intricate AI product APIs can be activated in just a few minutes, with minimal to no coding skills required. Users can choose from a wide variety of AI APIs available on Unremot to easily incorporate into their offerings. To enable Unremot to access the API, you only need to enter your specific API private key. Utilizing Unremot's dedicated URL to link your product API simplifies the entire procedure, enabling completion in just minutes instead of the usual days or weeks. This remarkable efficiency not only conserves time but also boosts the productivity of developers and organizations, making it an invaluable resource for innovation. As a result, teams can focus more on enhancing their products rather than getting bogged down by technical hurdles.