Universal Knowledge by KPSOL is a SaaS Knowledge Management System that helps organizations capture, manage, and share trusted knowledge from a single source of truth.
It combines powerful enterprise search, intuitive content authoring, collaborative workflows, and analytics to ensure employees and customer-facing teams can quickly find accurate, up-to-date information.
In the age of AI, Knowledge Management is more important than ever. AI is only as effective as the quality of the knowledge it can access. Universal Knowledge provides the trusted, governed content needed to power reliable AI search, assistants and automation while reducing misinformation and improving compliance.
Available as a standalone platform or integrated via comprehensive APIs, Universal Knowledge improves productivity, enhances customer experiences, and reduces operational costs.
SaaS deployments are in the region customers choose, to maintain data sovereignty.
Learn more
SearchUnify is an enterprise Agentic AI platform that connects fragmented enterprise knowledge and deploys autonomous AI agents to handle customer support operations from first contact to resolution. At its core, the platform is powered by SearchUnifyFRAG™ (Federated Retrieval Augmented Generation), Agentic RAG, and the SCORE (Contextual Relevance Engine) framework, enabling accurate, grounded responses drawn from unified enterprise data.
The product suite spans five core tools. Cognitive Search retrieves contextually relevant answers across distributed knowledge sources. SearchUnifyGPT™ generates cited AI responses at every support touchpoint. SUVA, the virtual assistant, handles multi-turn conversations autonomously. Knowbler supports knowledge capture, structuring, and surfacing at the point of need. Agent Helper delivers next-best-action recommendations to support agents during live case resolution.
Extending these capabilities, the Agentic AI Suite comprises eight AI agents: AI Support Agent for self-service resolution, AI SupportPlus Agent for autonomous CRM ticket handling, AI Classification Agent for case tagging and routing, AI Escalation Manager for escalation risk prediction, AI Knowledge Agent for automated content creation and gap detection, AI Competency Agent for L2 technical workflow resolution, AI Agent Partner for real-time agent guidance, and AI Case Quality Auditor for evaluating every closed case.
SearchUnify supports BYOLLM for LLM flexibility, Model Context Protocol (MCP) for secure system connectivity, and a governance layer covering role-based access control, PII masking, and ISO 27001, HIPAA, and SOC 2 compliance. The platform connects with 100+ enterprise tools including Salesforce, Zendesk, and ServiceNow.
Learn more
PlatformPilot
PlatformPilot acts as a sophisticated cognitive hub for teams that emphasize artificial intelligence, distilling the core of your organization’s processes, decisions, strategies, and shared wisdom into a vibrant memory resource that both your team members and AI agents can utilize for effective decision-making across multiple platforms.
Unlike traditional search tools that merely fetch data, PlatformPilot offers reasoning capabilities that elucidate the logic behind each answer and applies your predefined playbooks within your cloud environment, incrementally improving its precision with every interaction.
It integrates flawlessly with your current technology infrastructure through the Model Context Protocol (MCP), serving as a collaborative memory layer within the familiar tools your team already uses, including Claude Code, Claude Desktop, and OpenAI-based agents, with its memory continuously adapting and evolving in line with your workflow.
This cutting-edge platform not only records outcomes but also draws lessons from them, ensuring that your knowledge base remains dynamic and evolves into a more intelligent resource with each usage.
Furthermore, it supports more than 200 tools, enables easy searches using everyday language, and autonomously organizes knowledge to enhance access to vital information and insights, thereby improving overall efficiency and productivity within your team.
In addition, as it learns and grows, PlatformPilot fosters a culture of continuous improvement, empowering teams to make more informed decisions while leveraging the collective intelligence of both human and AI contributors.
Learn more
EverOS
EverOS is a persistent memory platform for AI agents that combines long-term context, multimodal ingestion, self-evolving skills, and cross-platform compatibility. The system is designed to sit inside an existing agent loop and retrieve relevant context before each large language model call. Rather than sending an entire conversation or knowledge history into the model every time, EverOS selects the most relevant stored memories for the current task. Its memory architecture is built to support low-latency retrieval while reducing token usage and maintaining continuity across sessions. EverOS also introduces self-evolving skills, which turn successful task executions into cases that can later be consolidated into reusable procedural knowledge. Repeated successful patterns can be promoted into shared skills that are available to multiple agents without requiring manual curation or brittle workflow logic. The platform accepts multimodal sources including PDFs, images, spreadsheets, documents, slides, URLs, and Markdown and automatically parses, chunks, and indexes them for retrieval. EverOS works with agent environments and interfaces such as Claude Code, Codex, OpenClaw, Hermes, MCP, and OpenAI- and Anthropic-compatible SDKs. Its Markdown-first portability model allows organizations to export memories in a readable, version-controllable format and move between hosted and self-managed deployments. Teams can start with EverOS Cloud or deploy the Apache 2.0 open source version on their own infrastructure using the same API and memory format. EverOS is designed for developers, AI infrastructure teams, and enterprises that want agents to retain context, learn reusable procedures, and operate more efficiently across tools and environments. EverOS achieves 93.05% on the LoCoMo long-term memory benchmark (research: arXiv:2601.02163).
Learn more
