What is ICUC.Social?

Social media never sleeps, and it’s essential to recognize that crises can arise out of nowhere. A single unfavorable tweet can have a long-lasting effect on a company's financial performance. Consequently, as a Social Media Brand Manager, it’s vital to assess your preparedness to tackle emergencies at any time. If your response isn’t a confident "yes," seeking support from a professional partner could be a prudent choice. ICUC is an international, multilingual social media team that partners with your business to engage with customers around the clock. Known for its expertise in community management, ICUC offers social media moderation services tailored to foster communication and resolve customer service challenges. Our moderation approaches are specifically designed for your brand, including text moderation, pre-approved engagement responses, video and image moderation, contest management, and much more. With a diverse team of experts fluent in over 20 languages, we make sure your customers always feel acknowledged and appreciated, which helps build enduring relationships. In the rapidly evolving digital environment, being proactive and well-prepared can significantly enhance your brand’s standing in the eyes of your audience. This proactive stance can ultimately lead to a more resilient and trustworthy brand image.

Screenshots and Video

Company Facts

Company Name:
ICUC.Social
Date Founded:
2002
Company Location:
Canada
Company Website:
icuc.social/our-services/social-media-content-moderation/

Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Webinars
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

ICUC.Social Categories and Features

Content Moderation Software

Artificial Intelligence
Audio Moderation
Brand Moderation
Comment Moderation
Customizable Filters
Image Moderation
Moderation by Humans
Reporting / Analytics
Social Media Moderation
User-Generated Content (UGC) Moderation
Video Moderation