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What is Jira?

Jira serves as a project management platform that enables comprehensive planning and tracking for your entire team’s efforts.

Atlassian’s Jira stands out as the premier choice for software development teams aiming to effectively plan and create outstanding products, earning the trust of countless teams. It provides a variety of features designed to assist in the planning, tracking, and launching of top-notch software. In addition, Jira facilitates the organization and management of issues, task assignments, and the monitoring of team progress. The tool seamlessly integrates with leading development software, ensuring complete traceability from start to finish. Whether tackling minor tasks or extensive cross-department initiatives, Jira empowers you to decompose substantial ideas into actionable steps. It allows for effective organization of workloads, milestone creation, and dependency management. By linking tasks to overarching goals, team members can easily understand how their individual contributions align with the broader company objectives, ensuring everyone stays focused on what truly matters. Furthermore, with the aid of AI, Atlassian Intelligence proactively recommends tasks, streamlining the process of bringing your ambitious ideas to fruition. This not only enhances productivity but also fosters a collaborative environment among team members.

Pricing

Price Starts At:
Free
Price Overview:
0-10 Users: Free
Standard: $7.50/Month
Premium: $14.50/Month
Free Version:
Free Version available.
Free Trial Offered?:
Yes

Integrations

Screenshots and Video

Company Facts

Company Name:
Atlassian
Date Founded:
2002
Company Location:
United States
Company Website:
www.atlassian.com/software/jira
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Product Details

Deployment
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Webinars
Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Jira Categories and Features

Workflow Management Software

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

Task Management Software

Collaboration
Create Subtasks
Gamification
Gantt Charts
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Reporting/Analytics
Spreadsheet View
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View

Strategic Planning Software

Budgeting & Forecasting
Dashboard
Goal Setting / Tracking
Idea Management
KPIs
Modeling & Simulation
Roadmapping
Scenario Planning
Scorecards

Scrum Software

Backlog Management
Collaboration Board
Daily Reports
Iteration Management
KPI Monitoring
Milestone Tracking
Prioritization
Progress Tracking
Release Planning
Roadmapping
Sprint Planning
Task Management

Resource Management Software

Capacity Management
Data Visualization
Demand Forecasting
Drag & Drop
Employee Scheduling
Filtered Search
Resource Allocation
Skills Tracking
Utilization Management

Reporting Software

Customizable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Email Reports
Financial Reports
Forecasting
Marketing Reports
OLAP
Report Export
Sales Reports
Scheduled / Automated Reports

Remote Work Software

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Project Tracking Software

Collaboration Tools
Cost-to-Completion Tracking
Gantt Charts
Kanban Board
Milestone Tracking
Percent-Complete Tracking
Prioritization
Status Tracking
Time & Expense Tracking

Project Portfolio Management Software

Budget Management
Collaboration
Dashboard
Issue Management
Milestone Tracking
Portfolio Management
Project Planning
Requirements Management
Resource Management
Status Tracking
Task Management
Time & Expense Tracking

Project Planning Software

Agile Methodologies
Budget Management
Collaboration Tools
Due Date Tracking
Gantt Charts
Kanban Board
Prioritization
Progress Tracking
Resource Management
Task Management
Template Management
Traditional Methodologies

Project Management Software

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Productivity Software

Collaboration
Database Creation
Document Creation
File Sharing
Notes Management
Office Suite
Presentation Tools
Project Management
Task Management
Team Chat

Product Roadmap Software

Collaboration
Content Import / Export
Diagramming
Drag & Drop
Feature Management
Milestone Tracking
Prioritization
Requirements Management
Workflow Management

Product Management Software

Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management

OKR Software

Benchmarking
Feedback Management
Goal Management
KPIs
Prioritization
Progress Tracking
Strategic Planning

Marketing Planning Software

Budgeting & Forecasting
Collaboration
Flowchart
Goal Setting / Tracking
Marketing Calendar
Media Planning
Predictive Analytics
Presentation Tools
Project Tracking
Spend Management

Kanban Software

Collaboration Tools
Dependency Tracking
KPI Monitoring
Milestone Tracking
Multi-Board
Prioritization
Project Planning
Roadmapping
Supports Scrum
Task Management
Time Tracking

Issue Tracking Software

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

IT Project Management Software

Bug Tracking
Issue Management
Milestone Tracking
Percent-Complete Tracking
Portfolio Management
Prioritization
Product Roadmapping
Requirements Management
Resource Management
Status Tracking
Supports Agile
Supports Scrum
Task Management
Testing / QA Management
Time & Expense Tracking

Gantt Chart Software

Alerts/Notifications
Capacity Monitoring
Color Coding
Dependency Tracking
Drag & Drop
Milestone Tracking
Progress Tracking
Task Management
Templates

Digital Asset Management Software

Asset Categorization
Asset Library
Asset Sharing
Brand Control
Customizable Branding
File Conversion
Metadata Management
Mobile App
Reporting/Analytics
Search Within Document
Search/Filter
Version Control
Watermarking
Workflow Management

DevOps Software

Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports

Dashboard Software

Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets

Continuous Integration Software

Build Log
Change Management
Configuration Management
Continuous Delivery
Continuous Deployment
Debugging
Permission Management
Quality Assurance Management
Testing Management

Collaboration Software

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Business Management Software

Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Point of Sale (POS)
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management

Bug Tracking Software

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

Application Development Software

Access Controls/Permissions
Code Assistance
Code Refactoring
Collaboration Tools
Compatibility Testing
Data Modeling
Debugging
Deployment Management
Graphical User Interface
Mobile Development
No-Code
Reporting/Analytics
Software Development
Source Control
Testing Management
Version Control
Web App Development

Agile Project Management Tools

Backlog Management
Feedback Management
Gantt/Timeline View
Kanban Board
Prioritization
Request Management
Resource Management
Retrospectives Management
Status Tracking
Supports Scrum
Team Management
Template Management
Workflow Management

More Jira Categories

  • Reviewer Name: Ayush G.
    Position: C Parts Expert
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Perfect project management with Jira Software

    Date: Jan 29 2024
    Summary

    Jira Software is a highly sophisticated project tracking platform scaling from large teams to large organizations. The flexibility enables modeling various team processes & hierarchies.But realizing the full potential requires investing significant time to learn & customize.

    Positive

    There are certain capabilities of this software which i like a lot about this software like:
    1. Powerful search & filtering capabilities
    2. Extensive integrations with Atlassian & third party tools
    3. Granular permissions for different team roles
    4. Broad ecosystem of Add-ons & apps.

    Negative

    The clunky interface always makes people a little confused about the features of capabilities of Jira Software, simplifying the same could benefit the users a lot.

    Read More...
  • Reviewer Name: Anis A.
    Position: Ownership Workflow Coordinator
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Robust and flexible project management tools

    Date: Jan 05 2024
    Summary

    This is a powerful tool for advanced project management, helping teams to deal with complex workflows and detailed project requirements. It satisfies to the full extent.

    Positive

    Jira provides the full solution with robust and flexible features that allow you to fully manage & automate the workflow of simple, as well as complex projects. It also has rich reporting and analytics.

    Negative

    Due to the extensive features Jira has, the learning curve is quite steep and it is suggested that you invest in training.

    Read More...
  • Reviewer Name: Dennis M.
    Position: System Administrator
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Excellent and exceptional project management tool.

    Date: Sep 11 2024
    Summary

    Overall, Jira is an outstanding and fantastic tool for project management. I like the ability to assign projects and define the time it takes to complete a certain task.

    Positive

    Jira is a brilliant and exceptional tool that provides great features that makes project management easier. I have been using Jira for more than 8 years and it has been of great help to me and my organization. I like the fact that it is so easy to tailor the project management view on Jira to your organization's needs.

    Negative

    To be sincere, there is nothing i dislike about Jira as it meets all my expectations.

    Read More...
  • Reviewer Name: Marina T.
    Position: Marketing Director
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Jira is a good tool for collaborative work.

    Date: Nov 19 2024
    Summary

    Jira has allowed me to assign and follow up on the different tasks of the different members and work team that I currently manage. Thanks to this platform, I can see the progress of these assigned tasks and thus be able to see and analyze what is being done well and whether the corresponding deadlines are being met in relation to the projects being managed. This platform solved the problem of our disorganized projects. This tool allows me to keep my entire team on a single page and thus be able to manage the different obstacles that arise and thus complete the projects more easily. I like that they continue to add functionalities that allow complete management of tasks and projects. This makes this platform more attractive since it does not stagnate in basic functionalities and adapts to the new technologies of today.

    Positive

    The feature that stands out for me is the assignment of tasks and subtasks, as this has allowed me to have a better record and tracking of the processes that must be completed in a project, resulting in having total control and minimizing time losses in case something fails. Jira's customization is unmatched, organizing work with this platform is incredible as it gives total control to customization and even more so when it has different templates that allow streamlining the planning of a project. It has AI integrated into certain tools on this platform, this has helped me generate much more efficient reports, it also integrates with different popular platforms in relation to communication and teamwork.

    Negative

    Extensive and deep features that require some learning time to be able to use this tool properly. I would like them to simplify the learning process so that it is easier to adapt. In addition, its interface became more complex after applying certain updates, which radically changed how the interface was structured. Although this platform is complex to use, there are certain features that require a bit of tools, especially in the communication part. I feel that my work team has a hard time adapting to maintaining communication within this platform. It seems that Jira does not adapt to the new communication methods that currently exist.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Marketing
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Automate company Processes

    Date: Mar 30 2023
    Summary

    Love it! The ability to assign projects and define the time it takes to complete a certain task really helps teams measure their success.

    Positive

    I love that it is so easy to tailor the project management view on Jira to your organizational needs. Pricing is very fair compared to other tools as well.

    Negative

    There's nothing I dislike about Jira. It is very customizable with different views that are useful for different used cases.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Senior IT Admin
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Simply the best for development teams and product teams and more

    Date: Nov 24 2023
    Summary

    JIRA is the default in our organization and I cant image working anywhere else that isn't using JIRA. I would really like to see Atlassian acquire ProductPlan or similar service that gives more high level product planning capabilities that are so tight with JIRA.

    Positive

    I have been using JIRA for 10+ years. I love it but also hate it at the same time. However the love for it far surpasses the unhappiness! Atlassian has been making the product better the last 2 years and Cloud is by far the best they have ever done. The platform is powerful and the ease of use is improving in each release. At this point there is literally no need to use anything else.

    Negative

    For junior or small teams JIRA is too much but for any team doing actual product development work this is the tool.

    Read More...
  • Reviewer Name: Reena S.
    Position: Senior system engineer
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best tool for agile based project management

    Date: Oct 23 2022
    Summary

    Good platform to manage agile-based projects. We are really happy with the product. Users can interact and ask questions. We can easily calculate the amount of work that can be done in a particular sprint. We can easily track the amount of work spent on a particular project. Bug monitoring can be done very easily. Overall, it's a pretty good product for project management.

    Positive

    With Jira software, we can create plans, organize work and issues and follow activities. We can easily manage project activities and track progress over time. Our team can be able to raise issues in the form of tickets and track bugs and fixes. For a particular EPIC, we can create user stories. In the dashboard, overall progress can be easily tracked. Tools such as cloning and links help to track tasks more easily. We can easily integrate the tool with outlook to get notifications. In Jira, unlike other project management tools, we can easily attach various documents and files including videos and pictures. Configurations and integration with other products can be done very quickly.

    Negative

    It's not good for mobile devices. We have to go for a laptop tool to get full configurations. Compared to other project management tools available in the market, it's somewhat more expensive. The initial learning curve of the product is long. Using Jira, it's really difficult to work on the waterfall model. Search filters can be improved. Other than this we are really happy with the product.

    Read More...
  • Reviewer Name: David M.
    Position: Engineering Manager
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Jira Review

    Date: May 13 2022
    Summary

    Helps with managing teams in remote locations. Helps collaborate content to drive for a solution to a problem or deign.

    Positive

    Great program to organize projects and work together as a team. The team can be remote but still proactive with providing content.

    Negative

    Not much to complain about the program. Better training material would help.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Product
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Jira Review

    Date: Dec 01 2022
    Summary

    Jira is always great, very preferred for development and technical teams.
    Lots of features that can be sometimes overwhelming, but on the flip side you are sure you need everything you need for successful projects

    Positive

    Jira has a feature called Automation that allows you to automate common tasks, such as issuing alerts when issues are created or assigned, or sending notifications when a task is completed or updated.
    It also integrates with a wide range of third-party applications, making it easy to connect to other tools and services.

    Negative

    It can get a little overwhelming at times with the number of features.
    It is also not as great for non-technical users as well, feel it's more for developers, which can be an issue if you are involving most of your team in product related tasks.

    Read More...
  • Reviewer Name: Nabeel N.
    Position: Senior IOS Developer
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Seamless bug tracking and ticketing.

    Updated: Apr 11 2022
    Summary

    Jira is overall a great tool to streamline the workflow in organizations. It has an intuitive user interface, with the features and productivity it provides it completely justifies its price.

    Positive

    1. It can be customized easily according to the basic need of the organization.
    2. It supports a lot of extensions for additional features, also there is a huge marketplace for their extensions along with a huge community support.
    3. Tasks can be assigned easily to an employee, and ticket creation for bugs is also effortless to generate.
    4. Sprint board feature helps a lot in streamlining the workflow and increasing the overall productivity.

    Negative

    1. The reports can be made more brief and easy to analyse.

    Read More...
  • Reviewer Name: Sierra Z.
    Position: Office Technology Manager
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great technical project management tool

    Date: Jan 12 2022
    Summary

    Overall a great tool for what it is, but a huge complaint of mine is that you almost need a degree in JIRA to be able to set up things on the backend. However as a front end user (who gets assigned tickets) it's easy to pick up and use.

    Positive

    * Easy to create tickets
    * Allow for delegation
    * Email notifications are good
    * Has reporting options built in

    Negative

    * Complex naming structures (epics, stories, etc)
    * Admin on the backend is unnecessarily complex and a pain to set up

    Read More...
  • Reviewer Name: Ankit K.
    Position: Systems Engineer
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Easy and customizable ticket creation.

    Date: Aug 07 2022
    Summary

    Overall, Jira is a great tool for task management and ticket raising. It keeps the sprints in check and helps in maintaining communication with teammates.

    Positive

    1. The task management and deployment becomes streamlined and flawless.
    2. It helps a lot in keeping the communication with the teammates from different places.
    3. It gets integrated with other Atlassian applications like Bitbucket, providing a smooth workflow.
    4. The tickets can be created and edited easily with different tags and from different categories.

    Negative

    1. The user interface of the application can be a little intimidating at first for the beginners.

    Read More...
  • Reviewer Name: Balwinder B.
    Position: SDE
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    STREAMLINES THE WORKFLOW

    Date: Jun 05 2022
    Summary

    Jira is a functional and an irreplaceable ticketing tool for many organizations, as it makes the work streamlined and saves a lot of time for the actual development process. It can be a bit expensive for many organizations, but it justifies it price with the features and productivity it provides.

    Positive

    Jira helps tremendously in creating roadmaps and sprints of projects to divide and assigns specific tasks to developers via tickets. It helps in creating tickets for bugs, reviews and tasks. The overall UI of the application is fluid and streamlined, and it does not take a while to get used to the application. As a developer, Jira plays a very important role in my line of work as it shows me daily tasks and bugs that I have to fix all at one place.

    Negative

    As it has too many functionalities and integrations, it can be bloated to use sometimes or to find a specific feature of use.

    Read More...
  • Reviewer Name: Prithvi K.
    Position: UI/UX Designer
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Assigning tasks is easy with Jira.

    Date: Jan 18 2022
    Summary

    Jira is overall a must-have tool for any organization to maximize the productivity and utilizing the time by assigning tasks to employees and tracking the log of the work.

    Positive

    Jira is a user-friendly tool with intuitive UI to track software development phases in a way that it can be used in future for bug tracking and solving various planning issues. It also handles the ticketing system within an organization. Attaching and linking various files is simple. It also helps in keeping work log of employees by hours.

    Negative

    Ticket cannot be deleted after they have been created.
    It does not have user-friendly UI in the mobile version.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Recruiting Coordinator
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great for our growing tech company

    Date: Mar 04 2022
    Summary

    A little convoluted in the way of document control and finding and creating graphs within the program can be nice. But the scripts are easy to use and overall it is a nice program.

    Positive

    Both the agile/engineering members can use this and so can operations members. I love that we can do just about everything in one place.

    Negative

    Sometimes it can get a bit hard to try and find what you need using the system search. Just have to bookmark it and hope you don't lose it.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Principal Software Engineer
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The standard in project management

    Date: Jul 20 2022
    Summary

    Overall, still the most fully featured project management software on the market, but not as user friendly as some smaller competitors.

    Positive

    - huge feature set
    - highly extensible
    - scales well across larger organizations
    - seamless integration with other Atlassian tools like Confluence
    - great configurable ticketing system

    Negative

    - bland UI
    - becomes slow and unresponsive when projects get too big
    - tends towards complexity if workflows are not carefully designed

    Read More...
  • Reviewer Name: Hiya A.
    Position: Senior Product Manager
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Industry leading software,

    Date: Aug 27 2022
    Summary

    Overall, Jira is a fantastic tool for streamlining organizational operations. Its capabilities and productivity absolutely justify its pricing, and it boasts an easy-to-use user interface.

    Positive

    Jira is quite helpful in dividing projects into sprints and establishing roadmaps for them. It also uses tickets to allocate particular tasks to developers. It facilitates the creation of tickets for tasks, reviews, and problems. It doesn't take long to become acclimated to the program because of its smooth and efficient overall user interface. As a developer, Jira is crucial to my job since it keeps track of all the daily activities and issues that need to be fixed.

    Negative

    Jira is not always particularly user-friendly when you want to take full advantage of all of its features – Jira work requires some getting accustomed to.

    Read More...
  • Reviewer Name: Karlos D.
    Position: IT Manager
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great for collaboration and workflow management

    Date: Nov 08 2022
    Summary

    Overall experience is great with Jira capabilities, and it is easier to configure with your existing IT ecosystem.

    Positive

    Jira is the best application for collaborative working and integrating workflows for better management.

    Negative

    It works great but I would like to see a better UI from Jira.

    Read More...
  • Reviewer Name: Paul V.
    Position: Chief Executive Officer
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Powerful platform with endless possibilities

    Date: Aug 23 2022
    Summary

    Having Jira over our day to day has been one of the best things we have achieved. Since we have been using Jira, our work has become lighter, and not precisely because we have had less work, it has been because Jira has allowed us to have a much more fluid work, with greater control over different work aspects and with more details in things. that we did not evaluate before. Without a doubt, we managed to increase our sales thanks to the fact that there is greater planning in our work, we evaluate the receptivity of our clients, we offer a better-quality product, and we are pending at each stage of the project, doing the proper follow-up to ensure that everything always turns out well. Jira allows us to be there, always, to make sure that as a team and in a collaborative way we achieve our work objectives while satisfying our customers, as well as improving day by day as integral professionals. We find it gratifying to always have a much clearer perspective, always knowing the bases of our project and how we want the goal to be, having a vision in this Jira accompanies us throughout everything allowing us to always achieve our goals successfully. One of the most important aspects is the increase and optimization of our work rhythm, it is much easier to communicate, exchange files, and create a work system that advances efficiently, optimally, and quickly.

    Positive

    Jira is a tool that participates throughout our work process, it is involved in every aspect, being a weapon and an indispensable guide to visualize business objectives and go on the way to achieving them, hand in hand with a planning adjusted to our requirements helping us to always get what we are looking for. Jira offers fast processing of corporate processes thanks to the fact that it makes the perfect link with the automation of forms, which allows us to speed up marketing campaigns, increase our sales and with this increase the pace of work. It is a chain that continues constant with only a minimum aspect, but not only this, Jira provides the ideal tools to create tasks and go through different stages of the project and follow the workflow line by line to make a complete and thorough review of each thing that we are doing, this with the main purpose of achieving a correct control and management of the necessary tools for the fulfillment of our work, of carrying out a correct administration among the entire work team and that each area participates on time and in a efficiently, through the activities panel and thanks to the management of assignments and a fairly complete communication system. As well as the fulfillment of the work schedule and the planning that we carry out so that our purpose is fulfilled just in time, this hand in hand with the calendar that has been essential to follow our route to the letter. Being able to track activities is essential and Jira provides the correct tools to accomplish this, in this way we do not miss the details and we are attentive to each step of the progress of the projects. It is gratifying to come across a tool like Jira and to know the endless possibilities and alternatives it provides to achieve good work performance and proper monitoring of business tasks.

    Negative

    I have faced common problems in form automations, I have tried to get the support team to give me their contribution to solve it but really the solutions that they have given me have been very little to the problem that we need to solve. Although it has a complete interface, customization is quite complicated, adapting the options to our use and requirements is not as simple as we thought. As well as, in general terms Jira is not as easy to use as we expected, it takes time to learn how to use each aspect when we start, but thanks to the documentation it is possible to go through a much faster learning curve. It requires a high broadband, since it becomes slow when our internet is slow, this interferes with our work and the tasks that we are doing. As I mentioned, there are limitations in customization, it has been difficult for us to change the names of the different members of the work team, if they have the same name it can be confusing, as well as for the prioritization of tasks, so we would like and it seems essential to us to have the control over certain aspects that we need to adapt to the comfort of our work. Another thing is that we notice that one tool depends on another, and then this one depends on another, and everything becomes a cycle that seems to have no end to finish configuring it, it is not comfortable or practical.

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  • Reviewer Name: A Verified Reviewer
    Position: Office Manager
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Project Management made easy

    Date: May 27 2022
    Summary

    Jira is a must-have tool if you are working on many different projects at the same time. It's easy to cooperate and communicate with your colleagues and the very customizable status menu is a great way to track the progress of your various projects.

    Positive

    -Very easy to make new projects
    -You can share project boards with as few or as many colleagues as you'd like
    -Very customizable workflows
    -Easy to track ticket status
    -Ability to comment on every ticket

    Negative

    -Jira is not always very easy to use when you want to use all of its capabilities to the max
    - Takes some getting used to working with Jira

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