Top LOCIS Utility Billing Alternatives

Diversified Billing is a component of a comprehensive software suite that also features fund accounting, payroll, permit management, purchase order tracking, and depreciation solutions. With over three decades of expertise, Diversified Technology has been creating and maintaining utility billing software utilized by approximately 350 utilities nationwide, which collectively issue more than seven million utility bills each year. The primary aim of Diversified Billing is to achieve two key goals: first, to greatly enhance customer satisfaction and service quality; and second, to empower your team to operate more effectively through advanced technology. Customer service representatives are equipped to deliver exceptional support when they can access all relevant customer account details from a unified service dashboard. Additionally, customers can conveniently view their account information and make payments around the clock via an online portal. Billing personnel will find great value in the Workflow Wizard, which ensures that each process is consistently set up accurately. They will also appreciate the capability to request a re-read through the Mobile Work Orders software, allowing them to receive updated figures promptly after the re-read is completed. Furthermore, Diversified Billing is compatible with any accounting system and any meter reading technology, making it a versatile choice for utility management. This seamless integration enhances operational efficiency and fosters a more cohesive working environment for utility providers.

UtilAbility is a utility billing software designed specifically for Windows users, making it simple to generate precise and prompt invoices for various services including water, sewer, electricity, gas, waste collection, user fees, cable television, and telephone. With its user-friendly interface, you will feel comfortable navigating the software right from the start. The software is customizable to fit your specific billing practices and requirements, allowing you to manage your billing process effortlessly. Created with valuable feedback from our clients, UtilAbility effectively accommodates billing needs for both individual and multiple accounts, whether for commercial entities or government organizations. This flexibility ensures that you can easily adapt the software to meet the diverse needs of your utility billing operations.

The Water/Utility Management system functions as an all-inclusive utility billing solution, equipped with numerous additional features. It supports various methods for readings and billing, such as self-billing options for customers using coupons, readings submitted by customers themselves, or district-centric readings for billing tasks. The features outlined below illustrate just a portion of the extensive capabilities this system provides. Furthermore, it is designed to enhance the efficiency of the billing process for customers as well as utility providers, ensuring a smoother experience for all parties involved. By integrating these functionalities, the system ultimately fosters improved communication and service delivery.

UtilityExplorer™ is recognized for its exceptional ease of use in managing utility billing processes. Originally developed for the HP3000, the system has been thoroughly reimagined to fully utilize the Windows® platform while retaining the valuable features of its predecessors. Designed with a focus on enhancing the user experience, it is specifically created for billing municipal services. Moreover, UtilityExplorer™ provides a wealth of customization options, allowing it to evolve alongside your needs for years to come. The software is built on a completely table-driven architecture, ensuring that it can be tailored to your unique requirements without you needing to fit into its structure. Its user-friendly graphical interface on Windows® is complemented by menu-driven controls, making navigation straightforward. Users can conduct searches across any field, connect an unlimited number of contacts and notes, and prepare for future rate adjustments with its advanced features. In addition, it enables efficient cash receipt processing and streamlines data import and export, proving to be an essential tool for utility management. The adaptability and scalability of UtilityExplorer™ position it as an ideal solution for any organization in search of an effective billing system. As such, it stands out in a competitive market, providing organizations with the tools they need to succeed in managing their billing operations.

Interval Data Systems is dedicated to automation consulting, guaranteeing that your building's automation systems are consistently maintained to meet their original design throughout the year. Our all-encompassing Smart Building Assurance Program™ is structured into four essential phases of a building's lifecycle: design, construction, warranty, and ongoing operations. We are committed to refining your buildings for optimal comfort while simultaneously reducing energy costs and maintenance demands, which can be verified through our EnergyWitness™ analytics platform. Instead of simply pinpointing problems and leaving the resolution to you, our focus is on achieving a mutual objective with our clients: fostering an environment that ensures both comfort and health for occupants while functioning efficiently with minimal upkeep. By collaborating with us, you can guarantee a streamlined experience that significantly enhances your building's overall performance, ensuring long-term satisfaction. Our approach not only addresses immediate concerns but also lays the groundwork for sustainable operation well into the future.

For twenty years, CORE Utilities has been providing effective and reliable utility billing software specifically designed for the water, wastewater/sewer, and waste management industries throughout the United States. Their cost-efficient software solutions empower clients to enhance operational efficiency, guarantee accurate and prompt billing, and offer superior service to their customers. CORE Utilities aims to create powerful, user-friendly, and budget-friendly software packages specifically for small to midsize water and wastewater utilities. The company places a high value on product excellence and customer service, believing that true quality arises from dependable products that meet both current and future demands. What sets CORE apart from its competitors is its outstanding customer service, which is deeply rooted in a thorough understanding of clients' needs and preferences, fostering a collaborative partnership. This dedication not only builds trust but also contributes to the sustainable success of the utilities they support, ensuring they are well-equipped to meet evolving challenges in the industry. Ultimately, CORE Utilities is committed to continuous improvement and innovation, striving to exceed expectations in every aspect of their service.

In a world that is changing more rapidly than ever, utility companies are compelled to revamp their operations in order to adopt sustainable methods. Gentrack offers innovative cleantech solutions to leading utilities around the globe, collaborating with major energy and water providers as well as dynamic challenger brands to reshape the nature of utility services. Our dedication to making a positive difference motivates us to enable these companies to innovate, boost customer satisfaction, and maintain profitability. A closer look at our extensive portfolio reveals that utilities seeking transformation need dependable technologies and reliable partnerships. In this fast-evolving environment, Gentrack emerges as a crucial partner for utilities looking to commit to a more sustainable future, ensuring they are well-equipped to meet the challenges ahead. Through these collaborations, we aim to not only optimize their operations but also contribute to a healthier planet for generations to come.

For thirty years, VertexOne has been at the forefront of assisting utilities and energy companies across North America in their digital transformation journeys, while also optimizing their operational processes. Our comprehensive suite of solutions addresses the entire meter-to-cash cycle, significantly improving experiences for both customers and employees alike. Whether your goals involve implementing effective customer engagement techniques, modernizing your billing and customer information systems, or leveraging automation and data analytics, VertexOne stands ready as your trusted partner. Our offerings are adaptable, capable of operating within a complete meter-to-cash ecosystem or as standalone solutions that integrate seamlessly with your current technology setup. In the competitive landscape of IT service providers, extensive experience is crucial. VertexOne boasts a diverse array of utility technology solutions, making it the perfect fit for utility and service organizations of any size. Throughout the years, we've unwaveringly supported utilities and energy providers in efficiently serving their communities, which underscores our dedication to excellence within the sector. As we forge ahead with our innovations, our unwavering commitment remains to provide outstanding value and service to our clients, fostering long-lasting partnerships built on trust and success.

CUSI offers global solutions for customer information systems, utility billing, web portals for customers, accounting, and asset management. In addition, CUSI creates, implements, and supports various technological solutions to address the operational demands of local utilities and governments. Their Windows and SQL applications are utilized by more than 1,100 companies in water, gas, electric, and waste management sectors, helping them to fulfill their operational needs efficiently. With a commitment to innovation, CUSI continuously enhances its offerings to better serve its clients.

UMAX provides a modern range of customizable solutions designed for Customer Information Systems (CIS), Customer Relationship Management (CRM), and Asset and Field Services Management, specifically aimed at utility companies and built on the powerful Microsoft Dynamics 365 framework. Our solutions streamline daily operations by incorporating automation and tailored workflows, supported by actionable analytics and insightful data. By adopting automated processes, simplifying user engagement, and offering customer self-service functionalities, organizations can not only boost efficiency but also significantly cut service expenditures. Additionally, our comprehensive omni-channel capabilities offer organizations a deeper understanding of customer behavior, allowing for proactive customer satisfaction management. With our flexible, highly configurable modular platform that seamlessly integrates with external systems, businesses can enhance their operational efficiency. Furthermore, by tapping into the advanced features of the Microsoft platform, organizations can unlock the full value of their utility data, enabling them to excel in a competitive market while simultaneously improving the overall customer experience. Ultimately, our commitment to innovation ensures that utility companies are well-equipped to navigate the challenges of the future.

Inefficient tools are hindering the progress of your utility operations. Bynry's innovative AI-driven SaaS solution, SMART360, transforms the operational landscape for small and medium-sized utilities. By digitizing essential processes such as leak detection, meter readings, customer support, and infrastructure oversight, SMART360 enables you to: - Lower expenses: Refine operations and reduce manual tasks. - Increase customer satisfaction: Elevate service quality and responsiveness. - Promote sustainability: Enhance resource management and reduce waste. By choosing SMART360, you're not merely updating your software; you're establishing a solid groundwork for thriving, more resilient, and interconnected communities, ultimately fostering a better quality of life for everyone involved.

Thrive in the pursuit of creating a sustainable future that encompasses both energy and water while maintaining affordability. Deliver remarkable experiences for your clients, improve energy efficiency, and manage networks and resources to guarantee that essential services are accessible to your communities every day. Seamlessly connect customer service, billing, metering, and device management to increase revenue and address concerns promptly. Gather, oversee, and evaluate intricate meter and device data to speed up billing cycles and boost operational productivity. Engage and attract customers through personalized marketing and sales initiatives that inspire them to take action. Leverage artificial intelligence and insights derived from behavioral science to drive change and effectively manage peak demand, catering to the unique needs of each customer. Proactively identify and mitigate potential issues throughout the lifecycle of your physical assets, ensuring they remain durable and dependable. Optimize work management, maintenance, and operational workflows to nurture an environment of efficiency throughout the organization. This comprehensive strategy not only fosters innovation but also establishes your entity as a frontrunner in the domain of sustainable resource management. By focusing on these key areas, your organization can significantly enhance its impact on the environment and the communities it serves.

Creative Technologies presents the El Dorado Utility Billing Software, a comprehensive and adaptable tool that features a detailed billing system alongside service order ticketing functions. Available in four unique editions—Graduate, Professional, Executive, and Enterprise—the software offers a broad range of capabilities, including automated billing calculations, efficient voice generation, customizable settings, thorough reporting, a centralized data repository, effective service order management, and a built-in meter reading interface. Each edition is tailored to meet specific requirements, allowing utilities to choose the best fit for their operational needs. By providing these varied functions, El Dorado seeks to improve the overall effectiveness of utility management while simplifying the billing process for users. Moreover, the software's adaptability ensures that it can grow with the evolving demands of utility providers.

Discover cutting-edge software that is setting new standards in the industry. Embrace the future with Meridian Cooperative, where our browser-based solutions guarantee unmatched dependability and flexibility. Tailored to prioritize your needs, Meridian FIS/CIS features a user-friendly, modular web architecture that allows each part to operate independently while still working harmoniously together. Boost your efficiency by accessing Meridian from any internet-connected device, whether you're working from an office or tackling tasks in the field. The true value of data is realized when it is converted into actionable insights, a concept we at Meridian fully recognize. This understanding drives us to handle intricate processes for you, delivering solutions that seamlessly integrate your data with easy-to-use reporting and tracking tools. From the central dashboard to adjustable report columns, you are empowered to leverage your essential information. Our capabilities for real-time data translate into significant cost savings for both you and your customers, enabling prompt and informed decision-making. By focusing on enhancing user experience and maximizing data utility, Meridian not only equips you for success but also fosters a culture of continuous improvement and innovation. With Meridian, you are not just keeping up with the industry; you are leading it.

The foundation of your utility's success lies in the satisfaction of your customers. Their happiness dictates how well your business performs. With the advancements in modern technology, employees can enhance customer experiences and ensure that service remains uniform across all interactions. The NorthStar Customer Information System (CIS) is designed to assist utilities in overseeing millions of customer accounts and processing utility bills on a monthly basis. This comprehensive system facilitates every aspect of customer engagement, from establishing new accounts to analyzing credit histories. NorthStar CIS stands out as a dependable, highly adaptable suite of applications that meets the diverse needs of utilities. Furthermore, its configurability allows utilities to tailor the system to better serve their unique customer base.

Our commitment to achieving excellence in every endeavor is reflected in our dedication to facilitating your business's growth while enhancing the services you provide. Together, we can elevate your company's performance by leveraging our tailored solutions. We aim to empower utilities in navigating the hurdles of digital transformation, ensuring that your business thrives in a rapidly evolving landscape. By simplifying your business processes, you can seamlessly implement new initiatives that resonate with your digital journey. Boosting employee productivity and fostering smarter workflows are essential components of this transformation. By utilizing a range of digital channels and AI-driven interactions, you can strengthen your commercial relationships with clients. Our approach is centered on continuous innovation, which is vital for tackling market challenges and securing a competitive edge in your industry. Ultimately, we believe that embracing these advancements will lead to sustainable success and growth for your organization.

A specialized billing application tailored for enterprises offering water services that rely on metering is available. This software efficiently addresses the needs of both commercial and residential clients. It supports both manual and automated meter reading options, enabling users to input individual readings as well as batch entries. Furthermore, the program includes automatic bill generation along with email notifications, while also maintaining a comprehensive history of water consumption for every customer. In addition, this system significantly improves the efficiency and precision of billing operations, ensuring a seamless experience for users. Ultimately, it serves as a vital tool for businesses in managing their water service billing effectively.

In today's business environment, characterized by increasing demands for technology to improve efficiency, security, and overall performance, utility companies must implement the best solutions available. At Able Software Company, our mission is to provide our clients with innovative technology and solutions that enable them to meet and exceed their organizational goals. We are thrilled to announce the launch of Utility Star Enterprise, a product that leverages over a decade of experience in the utility and technology domains. This advanced system merges cutting-edge web technology with the established strengths of our Utility Star Platinum platform. Utility Star Enterprise represents the pinnacle of innovation, offering outstanding performance, enhanced security, reliability, and cost-effectiveness, which will empower organizations to succeed in a competitive landscape. With this groundbreaking development, we aspire to elevate the standards for utility management systems, setting a new benchmark for excellence in the industry. Additionally, we believe that our commitment to continuous improvement will foster long-term partnerships with our clients.

Enhancing customer satisfaction, fostering revenue expansion, and optimizing business processes are all attainable goals. Utilize the comprehensive features, exceptional user experience, and customizable options offered by CIS Infinity: automate repetitive tasks, shift from traditional paper systems to modern digital solutions, and boost your income stream without facing exorbitant customization expenses. With CIS Infinity’s user-friendly interface and integrated functionalities, you can retrieve vital data and insights exactly when needed, guaranteeing superior customer support. Eliminate the need for expensive coding projects by taking advantage of the sophisticated configuration capabilities in CIS Infinity. Quickly and easily modify rules, rates, and actions to adapt to evolving requirements. Effectively oversee and streamline your utility operations with digital platforms that enable you to focus on your essential business functions. Backed by a solid history of 25 years, more than 150 successful deployments, and a team of seasoned experts, we are your trusted technological ally for continuous achievement. Our dedication to innovation and improvement ensures that you will have the necessary resources to prosper in a competitive environment, making your business not just successful, but also resilient against future challenges.

Our emphasis lies in developing customized software solutions and services tailored to your specific Utility Software needs, such as Utility Billing, Work Orders, Project Tracking, and Electronic Filing Cabinet software, all adjusted to align with your unique site requirements. For over thirty years, White Mountain Technology & Consulting has been providing effective Financial Management Software and Business Consulting Services designed specifically for the Government and Energy sectors. Located in Longmont, Colorado, White Mountain Technology and Consulting is proudly a 100% American-owned enterprise. Our business model intentionally avoids the high-volume sales market, as we believe that an excess of clients can compromise the quality of service we provide in our industries, making post-sale support our most significant asset. We are meticulous in our client selection process, ensuring that our partnerships are mutually beneficial and centered on quality. This strategy not only improves our service delivery but also cultivates long-lasting relationships rooted in trust and reliability, ultimately leading to greater satisfaction for all parties involved.

TrueBill significantly boosts your operational efficiency by removing unnecessary workarounds, minimizing the number of open tabs, and reducing repetitive data entry while overseeing tasks and accessing information. With its scalable architecture, it integrates smoothly with numerous leading financial and asset management systems, thereby enhancing your productivity levels. Our state-of-the-art solution is crafted using advanced technology, ensuring that you benefit from the latest developments for optimal performance. It equips you with vital functionalities necessary for peak operational efficiency, the flexibility to adapt to changing demands, and extensive support when needed. Furthermore, you have the capability to import and scrutinize meter readings, which include critical usage metrics such as peaks, lows, rollover data, and any irregularities, enabling you to issue service orders promptly to sustain operational effectiveness. Ultimately, employing TrueBill empowers you to utilize your resources more judiciously, allowing for rapid responses to any operational challenges that may emerge. This comprehensive tool not only streamlines your processes but also fosters a proactive approach to managing tasks and resources.

The utility sector is experiencing profound changes, with customer expectations evolving in tandem with these developments. This transformation is driven by innovations in smart grid technology, greater mobility, and rising customer demands for improved interactions with their utility providers. A number of Customer Information Systems (CIS) are struggling to adapt to these shifting requirements, often impeded by legacy technology. Additionally, the market's consolidation of CIS vendors has limited competition, resulting in higher costs and fewer choices for utilities. SpryPoint aims to disrupt this landscape by launching the first enterprise CIS specifically crafted for cloud delivery as a service. SpryCIS is designed to tackle the distinctive challenges faced by contemporary utilities, enabling them to adjust effectively to the current environment. By offering this groundbreaking solution, utilities will finally have access to a system that is not only modern but also tailored to address their evolving needs. This shift promises to empower utilities to enhance service delivery and foster stronger relationships with their customers.

Our cutting-edge utility billing solution is built upon three decades of insights gathered from our customers and delivers an all-encompassing billing service that caters to utilities of any size. Hosted on a cloud platform, our system alleviates worries related to desktop compatibility, server maintenance, or local data storage. Its web-based nature allows access from nearly any location, whether you are at the office, on the go, or relaxing at home. You can easily access the system via any device that has a web browser and internet connection. The platform supports effortless integration of readings from various drive-by or fixed-based reading technologies. It is designed to embrace the newest advancements from top meter manufacturers. Furthermore, the built-in paperless billing feature allows customers to log into their individual online portals to view their bills, update contact information, and make electronic payments. Payments are processed automatically in real time, ensuring that changes are reflected in customers' accounts immediately, thereby enhancing both convenience and efficiency. This innovative system not only improves the overall user experience but also optimizes utility management for providers, making it a valuable asset in the industry. Moreover, our commitment to ongoing improvements means that we will continually adapt to meet the evolving needs of our clients.

Down To Earth provides a wide-ranging selection of software solutions specifically designed for small to medium-sized businesses. Our goal is to offer an all-encompassing solution that addresses the unique needs of the accounting, distribution, and light manufacturing industries. By streamlining both financial and operational tasks, our applications greatly improve efficiency. In simple terms, Down To Earth equips companies with the vital insights required to succeed in today's competitive environment. Additionally, our software is designed to be compatible with multiple system platforms, enabling you to take advantage of cutting-edge technology while protecting your hardware investments against future system upgrades. This flexibility stands out as a significant advantage amidst the fast-paced changes in technology. Furthermore, our dedicated customer support team offers a wide range of training and assistance services tailored to fit your timeline and financial parameters. We ultimately strive to empower your workforce with the tools necessary to fully utilize Down To Earth software, thereby ensuring your business stays ahead in a constantly changing market. Our commitment to innovation and customer satisfaction drives us to continuously enhance our offerings.

Orbit Customer Management and Billing allows for the comprehensive oversight, management, and maintenance of all customer information within a unified platform, suitable for organizations providing either a single utility service or various offerings. This system enables organizations to effectively track customer usage, billing rates, deposits, service requests, collections, interactions, and account histories, which contributes to a more efficient billing process. As an all-encompassing solution, it manages every crucial aspect of customer-related business operations and services through a singular product. Additionally, it integrates smoothly with Orbit Dynamic Financial Management, which further improves both accounting accuracy and operational productivity. The architecture of this system is built to easily adapt as your customer base and service offerings expand, ensuring it remains relevant to your changing business requirements. This adaptability not only supports current business functions but also positions your organization for future growth and success.

SOFTWater stands out as the leading utility billing software in the market, tackling numerous challenges utility offices encounter while significantly reducing manual tasks and the potential for mistakes. Developed by Intedata Systems, it incorporates advanced document management capabilities, customizable automation features, and robust integrations that empower users to handle billing for water, sanitation, sewer, gas, and electricity services with ease. By taking advantage of the automation discounts offered by USPS, users can optimize their workflows and enhance productivity. The software meticulously processes customer addresses, ensuring that they are validated against the latest postal service database and generates necessary reports efficiently. With its built-in CASS utility, SOFTWater streamlines the exchange of address data and offers timely reminders for file submissions, helping users maintain organization and punctuality in their operations. This well-rounded strategy not only boosts operational efficiency but also substantially lessens the risk of expensive billing errors. Furthermore, the user-friendly interface and reliable support further contribute to a hassle-free experience for utility offices.

Designed specifically for businesses that engage directly with clients, this system provides the flexibility to tailor billing and payment arrangements to meet the unique needs of each organization. It allows users to modify and set billing rates for different time periods and payment due dates. Furthermore, it supports the establishment and tracking of overdue payment agreements for contracts and loans with clients. The system also has the ability to issue penalties or service orders, along with providing printed notifications related to delinquencies and service disruptions. Through its Customer Inquiry feature, users can gain access to detailed information concerning clients, locations, meters, deposits, billing, contracts, loans, and historical records. To enhance the management of real and personal property taxes and their payments, Property Tax Collection delivers a streamlined approach. Its advanced scalability ensures it can meet the varied needs of any organization, and the master property control component significantly improves the management of interactions across multiple tax collection processes. This comprehensive system guarantees that organizations can keep precise financial records while also nurturing stronger relationships with their customers. Additionally, the user-friendly interface promotes ease of use, enabling staff to efficiently navigate through various functionalities and enhancing overall productivity.

Presenting a thorough customer information system designed to streamline the management of utility billing, accounts receivable, and meter oversight. This cutting-edge software improves the billing process by making customer onboarding more efficient, allowing for straightforward meter reading entry or integration, and facilitating the editing and printing of invoices. It greatly enhances the management of customer receivables and payment monitoring, providing crucial insights for cash flow forecasting, overdue account management, and the generation of financial reports. Furthermore, the system adeptly manages meter inventory and logs important meter details, including individual meter information and comprehensive meter test records, while also archiving historical data for future reference. The application integrates effortlessly with customer service orders within your customer information system (CIS), which simplifies service dispatch, fosters interdepartmental collaboration, and enhances customer relationship management through real-time access to service order information. By centralizing management functions, this solution significantly improves the oversight of customer service delivery and facility maintenance. Ultimately, these advancements lead to enhanced operational efficiency and increased customer satisfaction, ensuring that all facets of utility management are thoroughly and effectively addressed. This innovative approach positions organizations to better meet the evolving needs of their customers while optimizing resource allocation.

Cogsdale Customer Service Management (CSM) enables organizations to seamlessly integrate superior customer relationship management (CRM) with their daily operational requirements. Tailored specifically for the complex billing needs of municipalities and utility providers, Cogsdale CSM boosts operational productivity, lowers costs, and guarantees exceptional service delivery to customers. This all-encompassing platform allows users to oversee service orders, retrieve information on current connections and payment records, and set up payment arrangements. Moreover, Cogsdale offers an advanced customer information system equipped with modules for financial oversight, utility billing, distribution, customer relations, work management, project oversight, and procurement. The system is further enhanced by features such as interactive voice response, document management solutions, payment kiosks, and online credit verification capabilities. Since its establishment in 1997, Cogsdale has focused on providing strong and integrated information solutions customized to meet client needs. This commitment to continual improvement allows businesses to remain agile and succeed in a dynamic landscape, ensuring they can meet customer expectations effectively.

EDAMS Billing & CRM is a comprehensive web-based management solution specifically designed to address the unique requirements of Utility Services Providers and Municipalities. It covers all facets of revenue management and the customer relationship lifecycle, offering features such as online inquiries, meter readings, route management for meter reading, debt management, revenue collection, direct sales, and oversight of meters and connections, along with billing and extensive management reporting. With the EDAMS – Enquiries module, users can quickly retrieve essential information about a customer, which encompasses personal details, linked properties, installed meters and connections, meter history, charges, payments, financial adjustments, refunds, deposits, monthly billing records, debt management, and customer application history. Additionally, EDAMS CRM acts as a comprehensive customer service platform that oversees every application and interaction related to customer service, thereby ensuring a smooth experience for both service providers and their clients. This integrated approach not only improves operational efficiency but also promotes enhanced engagement with users, ultimately leading to more satisfied customers. Furthermore, the system's versatility allows it to adapt to the evolving needs of its users, ensuring it remains a valuable asset for effective management.