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What is Luigi's Box?

Luigi's Box provides an innovative technological approach that leverages AI to deliver highly relevant search results and tailored product recommendations, which significantly enhances the user experience and drives business growth. This award-winning solution is designed for ease of use, backed by a dedicated support team committed to your ongoing success. With a simple no-code self-service integration, you merely need to insert the tracking script into your website's header, but we also recognize that various platforms have distinct requirements, so we offer multiple integration options to accommodate diverse needs. Furthermore, Luigi's Box boasts a suite of advanced features aimed at improving search accuracy and generating revenue, effectively mitigating unproductive searches and other complications, which have benefited prominent companies like O2, Mountfield, and Dr.Max. These success stories illustrate that Luigi's Box is adept at serving any online business or industry, ensuring that all users can optimize their search capabilities and enhance their overall performance. Ultimately, this versatile solution is designed to adapt to the evolving landscape of e-commerce, making it an invaluable asset for any brand looking to thrive online.

Pricing

Price Starts At:
€99 per month
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, Luigi's Box provides an API

Screenshots and Video

The main dashboard analyzes Search effectiveness, highlights trends, and flags lost or no-result queries. Use this to add synonyms or include sought-after products and services.

The main dashboard analyzes Search effectiveness, highlights trends, and flags lost or no-result queries. Use this to add synonyms or include sought-after products and services.

Company Facts

Company Name:
Luigi's Box
Date Founded:
2016
Company Location:
United States
Company Website:
www.luigisbox.com
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
On-Site Training
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Luigi's Box Categories and Features

eCommerce Personalization Software

A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights

Web Analytics Software

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

Enterprise Search Software

AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery
  • Reviewer Name: Miroslav S.
    Position: Project manager
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    New level of seach on your web

    Date: Jun 10 2024
    Summary

    A great solution for web search with many useful tools. Definitely one of the top options you should take into account when considering a search tool for your website or e-shop.

    Positive

    Luigi's Box is a great and easy-to-use tool that takes your web search to a new level. Once you start, it is easy to set up and learn how to use. It offers plenty of insights into how users use the search, the results, and which searches are without any results. It provides plenty of solutions and recommendations to enhance your results, increase the results, the average basket value and the return of your investment.

    Negative

    It depends on how you use it. With a bad setup, it can be pricey. However, this can be managed with a good setup. Once you set it up properly, you will quickly see a return on investment (ROI).

    Read More...
    1 user found this review useful.
  • Reviewer Name: Michael Ž.
    Position: Sales Manager
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Helping to frustration free search on customers side leading to satisfaction of both sides

    Date: Dec 18 2024
    Summary

    Very happy for the existence. Integration is super easy and our customers say it's helpful comparing to other websites who lack the features.

    Positive

    Helps to achieve bigger engagement with our clients. Helps them to navigate faster without frustration and saving time on both sides.

    Negative

    In several languages, it's sometimes tricky with wording or recommended typo replacement

    Read More...
  • Reviewer Name: Jaroslav Š.
    Position: Administrator
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great search engine

    Date: Aug 22 2024
    Summary

    When we were looking for a capable search engine for our e-shop, Luigi's Box was the obvious choice. We have had no problems in over 2 years of use, everything works great, we appreciate lot of features. I recommend!

    Positive

    Many features, easy settings and customization, willing technical support, clear interface, reliability.

    Negative

    I didn't find any noticeable disadvantages of this solution, everything works as we need.

    Read More...
    1 user found this review useful.
    Official Luigi's Box Response
    Date: Nov 05 2024
    Thank you, Jaroslav, for sharing your experience! 👍 It’s wonderful to hear that Luigi's Box has been such a reliable and feature-rich search solution for your e-shop over the past two years. Your recommendation and satisfaction with our service mean a lot to us. Thank you for your trust and continued support! 💙
  • Reviewer Name: A Verified Reviewer
    Position: SEO and Marketing Specialist
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    SEO and Marketing Specialist

    Updated: Aug 08 2024
    Summary

    Overall, Luigi's Box is indispensable tool for e-commerce business, driving growth and efficiency. I recommend this platform to anyone looking to elevate their search capabilities to the next level.

    Positive

    Luigi's Box has exceptional search and recommendation capabilities. What I also appreciate is user friendly interface and advanced search functionality.

    Negative

    There is nothing I would consider as cons. Luigi's box is outstanding platform which helped us to boost our sales and improved our conversion rate.

    Read More...
    Official Luigi's Box Response
    Date: Nov 05 2024
    Thank you so much for your wonderful feedback! 👍 It's truly rewarding to know that Luigi's Box has been an invaluable asset to your e-commerce business, enhancing both search capabilities and conversion rates.
  • Reviewer Name: A Verified Reviewer
    Position: Product owner
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Luigi finds

    Date: Apr 25 2024
    Summary

    We struggled for a long time with the search and how to place recommended products among thousands of products. Luigi solved our search and recommended products - carousells.

    Positive

    Customized solutions for each customer. Small and large companies. Connection via feed or API. It is necessary to place a simple script on your website.

    Negative

    Our products is really diverse. Everything cannot be done automatically and manual intervention is required.

    Read More...
  • Reviewer Name: Veronika F.
    Position: E-shop manager
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Useful tool for every e-commerce platform

    Date: Jun 12 2024
    Summary

    Overall, I rate LB positively. All the features we use help us improve the customer experience and increase the conversion rate.

    Positive

    I appreciate the wide range of options that Luigis Box offers. We have a wide and complex product range, so we are happy that LB can develop some features to us. I like user-friendly application.

    Negative

    Sometimes we lack information about new functionalities in LB application.

    Read More...
    1 user found this review useful.
  • Reviewer Name: Martin J.
    Position: CEO
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Help your customers find what they are looking for

    Date: Jun 17 2024
    Summary

    We use Luigi's Box mainly for searching. The plugin helps our customers find the products they want to buy. The original platform of our e-shop did not allow this.

    Positive

    We like the application in which we can set top products and categories. We also liked the possibility of linking synonyms.

    Negative

    Sometimes products cannot be found for some search phrases even though they are included in the product text.

    Read More...
  • Reviewer Name: Zoltán S.
    Position: Shopmanagement Teamleader
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Excellent seach engine

    Date: May 31 2024
    Summary

    We tried to increase the conversion rate from search, because we only used simple search, which did not help customers find what they were looking for. That is why we decided to implement Luigi's Box that significantly increased the conversion rate. We can push our products in campaigns better using Luigi's Box and constantly optimize results.

    Positive

    - a significant increase in the conversion rate from search
    - many options for optimization and personalization of the search
    - easy to use, even new employee can immediately start working with LB
    - customer support with very quick response

    Negative

    - price for the service, but it is rather a matter of negotiation

    Read More...
  • Reviewer Name: Damian G.
    Position: Sales Director
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Successfull integration for main client

    Date: Feb 02 2024
    Summary

    I recommend the product and team to all ecommerce.
    It has amazing features and algorithms.
    You can easily integrate it with MA.

    Positive

    The people - ambitious and open! advanced software!
    Full customisation and personalization of search results.

    Negative

    For now we don't see any cons, maybe price availability for small ecoms.

    Read More...
  • Reviewer Name: Oto H.
    Position: Owner
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Easy to use, results immediately, I recommend

    Date: Aug 26 2024
    Summary

    It's a great add-on for searching, it helped us a lot with the previous E-Shop, we immediately added it to the new E-Shop, I definitely recommend it.

    Positive

    Very clear site, when we needed something we immediately received great customer service, and most importantly, the results arrived immediately.

    Negative

    I haven't had a bad experience yet. I believe that the cost of services can be higher for smaller e-shops.

    Read More...
    1 user found this review useful.
    Official Luigi's Box Response
    Date: Nov 05 2024
    Thank you for the fantastic feedback! 😊 It’s great to know that Luigi's Box has delivered immediate results and that our customer service has been there whenever you needed it. Your recommendation means a lot to us! 👍
  • Reviewer Name: Radek C.
    Position: Board Member
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Luigi's Box the solution that changed my website.

    Updated: Jan 26 2024
    Summary

    I am fully satisfied with the solution, and I can confidently recommend it to anyone who needs a stable and effective search system.

    Positive

    The company assisted in integrating on our website.
    The cost of the product is fully reimbursed.
    Increase in the number of satisfied users.
    Improved conversion results.
    Enhancement of the consumer's journey.

    Negative

    Not easy to integrate.
    At least for me, it's a weak token-based settlement system.

    Read More...
  • Reviewer Name: Tomáš G.
    Position: E-shop administrator
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Excellent solution that our entire company praises

    Date: Jun 18 2024
    Summary

    It provides our customers with relevant results when searching for products even when entering synonyms.

    Positive

    Luigi's Box provides our customers with relevant search results, full text search. Graphically clear solution, very well managed and responsive design for mobile devices. This causes an increase in conversions.

    Negative

    We've been using the Luigi's Box solution for a short time, and we haven't found any flaws yet. If there was something we needed to adapt to the needs of our company, the professional Luigi's Box team helped us with everything.

    Read More...
    1 user found this review useful.
  • Reviewer Name: Artur N.
    Position: E-marketing coordinator
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The easiest way to turn search engine in powerful marketing tool

    Updated: Dec 04 2024
    Summary

    I have been using Luigi's Box for over 3 years and during that time I have observed an increase in conversions and an improvement in the quality of traffic on the site - sessions last longer and search results contribute to the achievement of business goals.

    Positive

    The tool is easy to implement and personalize. Clear charts on the dashboard make it easy to interpret analytical data. Reports of searches with no results, no clicks and low conversions help in working with the content of the page. Convenient redirection and synonym settings and personalization of the suggester create huge marketing opportunities.

    Negative

    Honestly, I haven't noticed any major issues, maybe the only thing is that reports could load a little faster and the icons in the panel look a bit old-school.

    Read More...
  • Reviewer Name: Michal R.
    Position: Web manager
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 5,000 - 9,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Do you have Luigi’s Box?

    Date: Oct 27 2024
    Summary

    If you see room for improvement your search, don’ t wait and do it!
    You will be surprised as me, how quickly it will be improved :)

    Positive

    Excellent price
    Simple implementation
    Friendly customer care
    Many functions and settings
    Huge statistics

    Negative

    I don't know, I work with Luigi very shortly, I’ m still wondering what is possible

    Read More...
    1 user found this review useful.
    Official Luigi's Box Response
    Date: Nov 05 2024
    Thank you for sharing your experience, Michal! 👍 It’s great to see that you've found Luigi’s Box to offer excellent value, a simple setup, and friendly support. 💙
  • Reviewer Name: Paweł P.
    Position: Senior E-commerce Specialist
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Easy to use - advanced in its functionalities!

    Date: Jul 18 2024
    Summary

    My overall experience with Luigi's Box has been very positive. And it even exceeded my expectations. Personalized search results and recommendations work great. They constantly improve their products by adding new functionalities. The service is also friendly and professional.

    Positive

    The way you can personalize the search engine exceeds my expectations. The customer can receive tailored search results from the first click. Depending on the season or current trends. Recommendations also work great. Customers are more willing to choose products recommended by Luigi's Box compared to native solutions.

    Negative

    The analytical panel could be more extensive to track even more precisely why a customer added a product to the cart or canceled the purchase.

    Read More...
    1 user found this review useful.
  • Reviewer Name: Jan K.
    Position: Marketing specialist
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Must have search tool for any online shop

    Date: Feb 06 2024
    Summary

    Luigis box is amazing search tool which helps out your customers to search anything on your online shop.

    Positive

    It's fast, exact and easy to use. It provides detailed data about search, keywords. Their customer service is always there to help.

    Negative

    Sometimes bugs may occur. For example it may refer to some page which is 404. But it's easy to fix.

    Read More...
  • Reviewer Name: Patrik G.
    Position: IT
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Luigi Box: A User-Friendly Marketing Tool

    Date: May 24 2024
    Summary

    With Luigi's Box, I can better understand what customers are currently interested in, which trends are prevalent, and which categories they search for most frequently.

    Positive

    With the help of Luigi Box, it helps me to understand what the customer is currently interested in, what trends are currently going and what categories they are most often searching for.

    Negative

    We think we have not found anything essential or wrong.

    Read More...
  • Reviewer Name: Nikoleta H.
    Position: Eshop manager
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Luigi's Box

    Updated: Sep 06 2024
    Summary

    Overall, Luigi's Box is an impressive platform that significantly enhances the user experience in e-commerce. Its powerful search and recommendation features have proven to boost customer engagement and sales. What truly sets Luigi's Box apart is its exceptional customer support. The support team is highly responsive, addressing any issues quickly and effectively, ensuring that any challenges are resolved with minimal disruption. This level of service, combined with the platform's robust features, makes Luigi's Box a reliable and valuable tool for any e-commerce business looking to optimize its online presence.

    Positive

    Luigi's Box is a powerful tool for enhancing e-commerce search and product discovery. Its intuitive functionality ensures that users find exactly what they're looking for quickly, reducing bounce rates and improving overall customer satisfaction. The platform’s personalized recommendations are another standout feature, as they help increase conversion rates by suggesting relevant products based on user behavior. Integration is straightforward, with the service offering support for multiple languages, making it a versatile solution for businesses operating in diverse markets. The analytics provided by Luigi's Box offer deep insights into customer behavior, allowing businesses to optimize their product offerings and marketing strategies effectively.

    Negative

    However, Luigi's Box has a few drawbacks. The pricing might be a bit high for smaller businesses, especially if they don't use all the advanced features. Additionally, while the search and recommendation algorithms are strong, they occasionally might not perfectly match user expectations, needing some ongoing tweaks.

    Read More...
    1 user found this review useful.
    Official Luigi's Box Response
    Updated: Nov 05 2024
    Thank you for your detailed review, Nikoleta! 👍 It’s fantastic to hear how Luigi's Box has made a real difference for your e-commerce business. And your positive words about our customer support team are greatly appreciated! 🤝 Thank you once again for recommending Luigi's Box as a valuable tool for e-commerce search and product discovery! 🌟
  • Reviewer Name: A Verified Reviewer
    Position: IT tester
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Smart search tool

    Date: Mar 27 2024
    Summary

    It's great to see what visitors wanted to look for in our e-shop and didn't find. Thanks to this, we can expand our offer with products that visitors would be really interested in.

    Positive

    Luigi's Box helps e-shops improve product search for customers, leading to higher sales. It provides e-shops with detailed data on customer search behavior, which enables them to optimize their pages for better results.

    Negative

    We are currently very happy with LB and have no negatives to mention at this time.

    Read More...
  • Reviewer Name: Matej D.
    Position: Sales representative
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Luigi's Box is great tool

    Date: May 07 2024
    Summary

    I like Luigi's Box because it helped us with searching and tracking the words searched by customers. I can also look at statistics very easily. we are very fond of artificial intelligence recommendations, where every time I step into the basket or anywhere on the site, I am offered a list of recommended products. Overall, I rate Luigi's Box very positively and recommend it to everyone.

    Positive

    I like the way Luigi's Box recommends products to me the most, and especially that he recommends them everywhere even in the shopping cart, he also helps with the search and I can check various metrics through his statistics

    Negative

    Well only the price. It could be a less cheaper product.

    Read More...
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