What is MSG91?

MSG91 is a cloud-based communication platform that enables businesses and developers to effortlessly integrate various communication methods into their applications and services through APIs, including SMS, Email, Voice, RCS, WhatsApp, and more, along with off-the-shelf solutions such as a cloud contact center and customer segmentation tools. This versatility allows companies to enhance their customer engagement strategies effectively.

Pricing

Price Starts At:
$10.00/one-time
Free Version:
Free Version available.

Integrations

Offers API?:
Yes, MSG91 provides an API
All MSG91 Integrations
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Screenshots and Video

Play Video MSG91- SMS & Cloud Communication Platform

Company Facts

Company Name:
Walkover Web Solutions
Date Founded:
2007
Company Location:
India
Company Website:
msg91.com
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Product Details

Deployment
SaaS
Windows
Mac
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

MSG91 Categories and Features

SMS Marketing Software

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

SMS Gateways

Communications Platform as a Service (CPaaS)

Cloud Communication Platform Software

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Bulk SMS Software

API Management Software

API Design
API Lifecycle Management
Access Control
Analytics
Dashboard
Developer Portal
Testing Management
Threat Protection
Traffic Control
Version Control

More MSG91 Categories

MSG91 Customer Reviews

Write a Review
  • Reviewer Name: ANURAG S.
    Position: Marketing Analyst
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Leading A2P Messaging Service

    Date: Jun 26 2020
    Summary

    The best part of Msg91 is the service quality and some of the features which one can't find easily at one place. The transactional message are delivered even on DoNotDisturb enabled numbers. they have plugins for almost all the platform but the most surprising one is Excel plugin, you can use this plugin to directly send SMS to data of the excel sheet directly from your excel, you don't need to visit any other page for that. It is very helpful for us in Customer Reactivation programs. Voice Failover is a feature in which if they are not able to deliver SMS, in that case Text to Speech functionality is used over Voice all to deliver the message. It is helpful in case of delivering OTPs. Overall i liked the service quality and the innovations these guys are bringing for the customers.

    Positive

    MSG91 is leading provider of A2P messaging service. I use it for Transaction related SMS, The success delivery rate is very attractive. Some of the unique features of Msg91 are as-
    1. Send OTP 2.0
    2. Transactional message allowed over DND enabled data.
    3. They have plugin for Spreadsheet/Excel, Wordpress, Magneto, WooCommerce etc.
    4. Voice Failover
    5. Omnichannel Flow

    Negative

    Msg91 is providing quality service, that's the reason we are using this for our transaction related SMS. I'm satisfied with their services. No complaints.

    Read More...
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