What is Mark43?

Mark43 emerges as a groundbreaking software solution aimed at revolutionizing public safety operations, covering aspects such as police dispatch, investigative workflows, evidence handling, report creation, and crime analysis. With its remarkable data integration and improved efficiency for users, Mark43 merges a records management system with computer-aided dispatch, leading to enhanced response times and greater safety for first responders, while streamlining reporting processes for law enforcement agencies. This seamless integration supports real-time decision-making, ultimately boosting the overall effectiveness of public safety operations. Furthermore, by leveraging advanced technology, Mark43 empowers agencies to utilize data-driven insights, fostering a more proactive approach to crime prevention and community safety.

Pricing

Free Trial Offered?:
Yes

Screenshots and Video

Mark43-RMS

Mark43-RMS

Company Facts

Company Name:
Mark43
Date Founded:
2012
Company Location:
United States
Company Website:
www.mark43.com

Product Details

Deployment
SaaS
Training Options
Online Training
On-Site Training
Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Mark43 Categories and Features

Law Enforcement Software

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

Investigation Management Software

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

Mark43 Customer Reviews

Write a Review
  • Reviewer Name: Richard M.
    Position: Detective
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Terrible redundant system

    Date: Feb 02 2024
    Summary

    This system is probably the most ridiculous system for a busy department. All fields are so repetitive and time consuming. The agency I work for went from a user friendly productive system to Mark 43 which not only extended the time to complete a report, but at this point also lowers moral. Surrounding agencies that have not went live with the system yet are looking for a way to cancel their contract. Mark43 is a waste of money, waste of time, and terrible. Would rate it a zero if I could.

    Positive

    Absolutely nothing. Expensive crappy system that constantly fails. Agencies want to get away from Mark43 and we cant wait for contract to expire.

    Negative

    Time consuming, repetitive, hard to use, difficult settings, always has bugs or problems with lack of assistance from staff. Constantly loses your work and doesn't save reports the way it supposedly is designed to do. Too many other issues to mention.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Dispatcher
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Poor customization

    Date: Sep 04 2022
    Summary

    We haven't even gone live with this yet but it's been a continuous pain to get any kind of adjustments made. We are too busy to find and type out an event number to do anything to a call for service. It is too much to type out a simple traffic stop in a fast paced environment.

    I am sincerely blown away at the lack of little things this program cannot change.

    Positive

    Dark mode and it looks crisp. I haven't experienced enough positive things to really spell them out here.

    Negative

    Cannot even change the colors that indicate unit status or minimize the "Police Unassigned Unit" box to be as small as I want.

    The state on traffic stops cannot be defaulted to our state. So you have to type it out.

    The street names are in the Road Centerline layer, so all of the street names have a line through it making it difficult to read.

    Read More...
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